2007 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...... UPDATED 08/05/14 *BF UPDATED 08/19/2014 *JS

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAS NOT EXHIBITED THE PROBLEM. THE VEHICLE CURRENT MILEAGE WAS 155,000.

THE MOTOR SUDDENLY DIED AND THE WINDSHIELD WASHER STARTED SPRAYING , THE WINDSHIELD WIPERS STARTED OPERATING AND LOST POWER STEERING. I FINALLY COASTED THE TRUCK INTO A VACANT LOT AND STOPPED. SMOKE WAS BOILING FROM UNDER THE HOOD. I OPENED THE HOOD AND FOUND THE FUSE BOX(TIPM MODULE) SMOKING. I RUSHED TO MY TOOL BOX FOR TOOLS AND AT THAT TIME THE TRUCK MOTOR STARTED CRANKING AND TRYING TO START EVEN WITH THE KEY OUT OF THE IGNITION. LUCKILY THE TRUCK WAS NOT IN GEAR AND I FINALLY GOT ALL BATTERY CABLES UNHOOKED FROM BOTH BATTERIES. ALSO THE HORN WAS HONKING INTERMITTENTLY AS IF THE THEFT ALARM WAS ACTIVATED. AS OF TODAY (6-9-14) THIS HAS HAPPENED FOUR (4) TIMES. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500 . THE CONTACT STATED WHILE DRIVING DOWN A HILL AT APPROXIMATELY 40 MPH, THE TRANSMISSION ERRONEOUSLY SHIFTED INTO LOW RANGE. THE FAILURE CAUSED THE VEHICLE TO SUDDENLY DECELERATE AND THE DRIVER LOST CONTROL OF THE VEHICLE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFT WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE WERE NO FAILURES AT THIS TIME.

WE RECEIVED A RECALL NOTICE FOR THE TRUCK IN THE BEGINNING OF JANUARY 2014 CONCERNING THE LEFT TIE ROD AND THE POTENTIAL FRACTURE OF THE LEFT BALL STUD ON THE TIE ROD. WE CALLED OUR DEALER, [XXX], RIGHT AWAY AND WERE TOLD TO CALL BACK THE FOLLOWING MONTH AS THEY WERE TOO BUSY WITH OTHER RECALL REPAIRS AND WOULD NOT MAKE AN APPOINTMENT FOR US. WE CALLED BACK THE FIRST OF FEB AND MADE AN APPOINTMENT TO HAVE THE TRUCK REPAIRED ON FEB 14. WHEN I DROVE TO THE DEALER THEY JUST LOOKED AT IT AND SAID IT DID NEED REPAIRED AND SAID THEY WOULD PUT ME ON THE LIST. I SAID THAT WE WERE TOLD IT WOULD BE FIXED. THEY SAID THEY HAD TO ORDER THE PART AND IT WOULD BE A COUPLE OF WEEKS. AFTER 3 WEEKS WE CALLED THEM AND THEY FINALLY TOLD US THAT THE PARTS THAT CHRYSLER ORDERED DID NOT FIT AND THAT THEY WOULD BE ORDERING NEW PARTS. THE FOLLOWING MONTH WE CALLED THE CHRYSLER HOTLINE AND COULD GET NO ANSWERS. WE ASKED IT WE SHOULD NOT DRIVE THE TRUCK. THE WOMAN SAID "I DID NOT SAY THAT" AND THAT WAS PRETTY MUCH ALL SHE WOULD SAY. SHE DID SAY THAT WE COULD HAVE IT FIXED ON OUR OWN AND SEND THE BILL TO CHRYSLER AND THAT THEY WERE SLOW TO PAY, 60 TO 90 DAYS. WE CALLED THE DEALER AGAIN AND THEY SAID THEY COULD NOT FIX IT AND WE COULD TAKE IT TO OUR OWN MECHANIC. THEY ADVISED NOT DRIVING THE TRUCK. NO MORE NOTICES HAVE BEEN RECEIVED. WE PAID $40K FOR THIS TRUCK USED AND WE HAUL HORSES WITH IT. WE NEED IT. WE TOOK IT TO OUR MECHANIC. HE SAID THE COMPLETE DESIGN OF THE STEERING LINKAGE WAS "MICKEY MOUSE" AND HE COULD NOT BELIEVE THEY USED A STEEL TUBE IN LIEU OF ROD STEEL FOR THE MAIN STEERING ROD. HE SAID HE ORDERED SOME REPLACEMENT PARTS FOR THE LEFT SIDE BUT THEY WOULD NOT FIT INTO THE REMAINING PIECES. HE SAID IT LOOKS LIKE THE ENTIRE THING NEEDS TO BE REPLACED. HE SAID HE IS NOT SURE HOW TO PROCEED WITH IT. WE ARE DESPERATE AND NEED THE USE OF THIS TRUCK. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR THE FAILURE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING OVER A ROAD BUMP, THE VEHICLE CAREENED OUT OF CONTROL AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TIE ROD HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) WERE NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON 11/6/13. THE 2007 DODGE RAM 3500 TRUCK I WAS IN WAS TOTALED DUE TO THE ACCIDENT. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. MY HEAD HIT THE STEERING WHEEL AND BENT THE STEERING WHEEL. MY NECK WAS BROKEN IN TWO PLACES. I FEEL THAT IF THE AIR BAGS HAD DEPLOYED I WOULD NOT HAVE BEEN HURT AS SERIOUSLY AS I WAS HURT. I DON'T KNOW IF ANYONE ELSE HAS HAD TROUBLE WITH AIR BAGS NOT DEPLOYING BUT I DO THINK SOMEONE NEEDS TO KNOW ABOUT THIS PROBLEM AND MAYBE NO ONE ELSE WILL BE HURT AS BAD AS I WAS HURT. *TR