2012 DODGE RAM 3500 Complaints

WHILE DRIVING 72 MPH WITH CRUISE CONTROL ON, I HIT A BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY, I THOUGHT I WAS GOING TO LOSE CONTROL. I HIT THE BRAKES AND HEADED TO THE SHOULDER TO GET OFF OF THE BUSY INTERSTATE. WHEN I SLOWED DOWN, ALL OF A SUDDEN THE SHAKING STOPPED AND I CONTINUED ON MY WAY.

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WATER BUILT UP IN THE REAR BRAKE LIGHT. THE FAILURE OCCURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR GASKET LIGHT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE WATER DAMAGE AFFECTED THE ELECTRICAL COMPONENTS IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

THE WHEEL STUDS BREAK WHENEVER I'M CHANGING TIRES, I'VE REPLACED 7 TOTAL. I HAVE TO PUT THEM ON VERY GENTLY THEN I TORQUE DOWN BY HAND. I RUN A FLEET OF TRUCKS AND DO MECHANIC WORK. THIS IS THE FIRST VEHICLE I'VE HAD TO DO THIS ON. RIGHT NOW I'M SITTIN ON THE SIDE OF THE ROAD BECAUSE MY RIGHT/REAR TIRE FELL OFF DUE TO ALL MY STUDS BREAKING. I HAVE HEARD OF OTHER RAM OWNERS HAVING ISSUES, THE DEALER SAID THAT THEY AND I'M OVER TIGHTENING BUT I'VE NEVER HAD THIS BEFORE. THESE ARE LUG NUTS... COME ON RAM, GET IT TOGETHER AND DO A RECALL. THIS IS A SAFETY CONCERN. IF I WERE ON THE HIGHWAY WITH A MOTORCYCLIST NEXT TO ME HE/SHE COULD HAVE DIED. I WAS MOVING 57MPH WHEN IT FELT LIKE I WAS GOING INTO A DIP AND THEN I SAW SPARKS FROM MY ROTOR, AND SAW MY TIRE/RIM GO FLYING OUT OF THE DITCH. IT PASSED ME AND NOW IS SITTING IN THE FIELD. IF I WERE HAULING A TRAILER IT WOULD HAVE BEEN TERRIBLE ALSO.

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS BEING REVERSED, THE DRIVER SIDE LOWER BALL JOINT THAT WAS ATTACHED TO THE PITMAN ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 15V459000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR

I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.

ENGINE SHUTS OFF WHILE DRIVING. IGNITION SWITCH IS SO LOOSE THAT IT GETS STUCK BETWEEN RUN AND THE OFF POSITION AND IT MAKES FOR VERY FATAL DRIVING SITUATIONS. THE ENGINE SHUTS OFF WHILE DRIVING, WHILE PARKED, AND ANYTIME THE VEHICLE IS "BUMPED" UP AND DOWN. THERE WAS A NEAR CRASH ON A BUSY INTERSTATE BECAUSE OF IT. THIS IGNITION SWITCH IS THE SAME ISSUE THAT DODGE HAS RECALLED IN THEIR VANS, BUT IT ISN'T RECALLED IN MY RAM 3500 FOR SOME REASON. IT IS A FATAL FLAW THAT WILL EVENTUALLY CAUSE A SERIOUS ACCIDENT. DODGE HAS A FILE OF THIS AND REFUSES TO PAY FOR IT TO BE FIXED EVEN THOUGH THEY KNOW THAT IT CAN CAUSE A FATAL CRASH.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.

WHILE DRIVING THE VEHICLE COMPLETELY LOOSES ALL POWER,PRESS ON THE ACCELATOR AND NOTHING AND AFTER ABOUT 6 SECONDS IT'S BACK TO NORMAL,,THIS HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS...I CALLED CHRYSLER ABOUT THE PROBLEM AND WAS TOLD THERE WAS NO RECALL AND FOR ME TO TAKE IT IN TO THE DEALER AND TELL THEM ABOUT IT,I TOOK IT IN TODAY AND THEY CHECKED FOR TROUBLE CODES AND SAID THERE WERE NONE AND NO RECALLS WERE ON THE TRUCK FOR THAT PROBLEM AND THERE WAS NOTHING THEY COULD DO ABOUT IT...THE TRUCK IS A DIESEL AND ONLY HAS 32000 MILES...AND HAS NO WARRANTY.