2007 DODGE RAM 3500 Complaints

TL - THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHEN TURNING EITHER LEFT OR RIGHT, THE FRONT END OF THE VEHICLE WOULD MAKE A POPPING SOUND WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000(STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2013. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE THEY STATED THAT PARTS FOR THE RECALL WOULD APPROXIMATELY BE AVAILABLE IN MAY OF 2014. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000. DR

HEARD NOISE COMING FROM THE LEFT FRONT WHEEL AREA SO TOOK IT INTO A NON DODGE DEALERSHIP AND WAS TOLD THAT MY TIE RODS ON BOTH SIDES WERE COMPLETELY SHOT AND NEEDED TO BE REPLACED. I WAS TOLD BY DODGE THAT THEY HAD A KIT TO REPLACE BOTH SIDES BECAUSE IT WAS A KNOWN PROBLEM BUT THAT THERE WAS NO RECALL. HAD PRETTY MUCH THE WHOLE FRONT STEERING DONE. THE TECHNICIAN WHO WORKED OUT IT SAID IT WAS SO BAD THAT MY STEERING COULD HAVE GONE OUT AT ANY MINUTE. THAT IS REALLY TERRIFYING SINCE I HAVE A FAMILY AND WE TOW A TRAILER WITH QUADS. TO TOP IT ALL OFF DODGE CHRYSLER SAID THEY WILL ONLY POSSIBLY REIMBURSE ME FOR THE PART BUT NO LABOR SINCE A FORD DEALERSHIP DID THE WORK EVEN THOUGH I CALLED DODGE AHEAD OF TIME AND THERE WAS NO RECALL. THE REPORT DATE ON NHTSA SAYS 11/6/13 SO I AM CONFUSED WHY DODGE DIDN'T KNOW IT WAS COMING SINCE APPARENTLY SEVERAL PEOPLE DID ON THE INTERNET. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACTED STATED THAT HE POWERED DOWN THE VEHICLE AND SHIFTED INTO MANUAL TRANSMISSION WHEN HE NOTICED THAT THE KEY WAS PARTIALLY HANGING FROM THE IGNITION SWITCH. THE ENGINE THEN INDEPENDENTLY RESTARTED AND ERRONEOUSLY ACCELERATED, CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT RE-ENTERED THE VEHICLE AND REMOVED THE KEY COMPLETELY FROM THE IGNITION HOWEVER, THE ENGINE CONTINUED TO OPERATE. THE CONTACT THEN DISCONNECTED THE BATTERY AND THE ENGINE FINALLY POWERED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CENTRAL COMPUTER WAS REPLACED. THE CONTACT INFORMED THE MANUFACTURER OF THE INCIDENT. THE FAILURE MILEAGE WAS 117,000. UPDATED 1/14/14*CN THE CONSUMER STATED ONE DAY THE VEHICLE STARTED UP BY ITSELF WHILE IT WAS PARKED OUTSIDE IN THE DRIVEWAY. THE VEHICLE HIT THE CONSUMERS OTHER VEHICLES, AND PUSHED THEM SIDE BY SIDE. THE CONSUMER HEARD THE NOISE AND IMMEDIATELY JUMPED INTO THE TRUCK TO TRY AND TURN OFF THE IGNITION, BUT IT WAS NOT ON. HE PUT THE CLUTCH IN AND TOOK IT OUT OF GEAR, BUT IT JUST REVVED UP MORE. THE HORN WAS BLARING AND SMOKE WAS BOILING OUT. HE TURNED THE VEHICLE OFF, BY OPENING THE HOOD AND DISCONNECTING THE BATTERY. UPDATED 01/16/14

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500 EQUIPPED WITH GENERAL TIRES, SIZE 238/80R/17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK EXCESSIVELY. THE CONTACT HEARD A LOUD EXPLOSION AND MERGED TO THE SHOULDER. THE CONTACT NOTICED THE FRONT PASSENGER SIDE TIRE WAS BLOWN. THE TIRE WAS REPLACED WITH A SPARE . THE VEHICLE WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 89,936 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE TIRE WAS REPLACED AND THE MANUFACTURER. THERE WAS APPROXIMATELY 10,000 MILES WORTH OF TREAD LEFT ON THE TIRE. 13/32S

THE RIGHT FRONT TIRE,A GENERAL AMERITRAC 235/80R/17,WHICH IS THE ORIGINAL SPARE TIRE THAT WAS PUT ON JUST A COUPLE OF MONTHS BEFORE,STARTED TO SHAKE. I WENT TO LOCAL TIRE STORE TO GET A NEW ONE INSTALLED. THEY DID NOT HAVE ANY SO I WAS ON MY WAY HOME. ITS ABOUT 8 MILES EACH WAY TO THIS STORE FROM MY HOME. ON THE WAY HOME,THIS TIRE BLEW UP LIKE IT HAD A BOMB IN IT! THE DISINTEGRATING TIRE DESTROYED MY RUNNING BOARD,FENDER FLAIR AND DENTED THE TRUCKS FENDER.I DIDN'T HAVE A SPARE,SO I USED THE TRUCKS TIRE TOOLS (ANOTHER ISSUE)AND TOOK ONE OF THE REAR DUALS OFF OF THE BACK AND PUT IN ON THE FRONT TO GET HOME.AFTER A TRIP TO THE TIRE STORE,THEY WOULD REPLACE OR ADJUST THIS TIRE,SO I HAD TO BUY A NEW ONE.WELL JUST THE OTHER DAY THAT TIRE STARTED TO SHAKE TOO.AFTER RUNNING 70 MPH ON THE INTERSTATE,AND HAVING TIRE ISSUES WITH THE SAME GENERAL TIRES,I WAS QUICK TO GET OFF AN EXIT RAMP TO SEE WHAT WAS MAKING MY TRUCK SHAKE.I QUICKLY NOTICED THAT THE LEFT FRONT TIRE WAS COMING APART LIKE THE OTHER ONE HAD DONE.SO I DID THE SAME AS BEFORE,I TOOK A DUAL WHEEL OFF AND PUT IN THE STEER POSITION.THIS TIRE WAS COMING APART AND I CAUGHT IT BEFORE IT BLEW TOO. UPON REMOVAL I ABOUT FELL OVER WHEN I SEEN A BULGE IN THIS TIRE ON THE INSIDE WHERE THE TREAD AND SIDEWALL MEET. THIS BULGE WAS THE SIZE OF A LARGE GRAPEFRUIT!THESE TIRES HAVE 16/32 TREAD WHEN NEW. THE ONE THAT WAS COMING APART STILL HAS 13/32 TREAD.BARELY WORN. THE DEALER HAS OFFERED TO PRO RATE THE TIRE.THATS OK. BUT WHAT ABOUT THE DAMAGE THE OTHER HAD DONE TO MY TRUCK? I GUESS IM OUT OF LUCK??THESE GENERAL TIRES OBVIOUSLY HAVE SAFETY ISSUES THAT NEED LOOKED INTO. THE TIRE DEALER AND GENERAL TIRE (AND MYSELF) ARE LUCKY THERE WEREN'T ANY INJURIES AS WHEN THE FIRST TIRE BLEW AT 50 MPH,I HAD MY HANDS FULL KEEPING MY TRUCK UNDER CONTROL. HAD I HAD MY TRAILER BEHIND ME WITH A LOAD ON IT GOING 70 MPH,THERE WOULD HAVE BEEN ONE HELL OF A WRECK. *TR

ON WAY TO WORK LOST POWER LIGHT TO SEE CUSTOMER SERVICE DEPARTMENT ON. STALLED, RESTARTED, STALLED, CALLED TOW TRK. HAS PARTICULATE FILTER REPLACE @ $2600.00 NOW 4 MONTHS BACK TO DEALERSHIP FOR SAME PROBLEM. *TR

WHILE TOWING A FIFTHWHEEL TRAILER I NOTICED SMOKE IN THE CABIN AND STOPPED THE TRUCK. UPON OPENING THE HOOD I FOUND A FIRE AT THE FIREWALL ON THE RIGHT SIDE BEHIND THE ENGINE. FAILING TO BE ABLE TO EXTINGUISH THE FLAMES I SEPARATED THE TRUCK AND TRAILER AND PUSHED THE TRUCK AWAY FROM THE TRAILER AND DIALED 911. THE TRUCK WAS A TOTAL LOSE AND AFTER CONTACTING DODGE I WAS TOLD THAT MY TRUCK HAD ALREADY HAD THE RECALL PERFORMED (08V641000) AND THAT THEY HAD NEVER HAD ANY FURTHER PROBLEMS WITH THESE VEHICLES. CLEARLY THE RECALL FAILED TO CORRECT THE PROBLEM AT THE VERY LEAST IN THIS CASE. CHRYSLER SENT AN INSPECTOR ([XXX]) OUT TO INVESTIGATE AND INSPECT THE TRUCK, HIS REPORT STATED THAT THERE WERE NO MATERIAL DEFECTS FOUND. I HAVE A COPY OF THAT REPORT IF YOU NEED. CHRYSLER HAS REFUSED TO HONOR THE WARRANTY ON THIS VEHICLE AS WELL. I HAVE A VIDEO OF THE INCIDENT TAKEN BY MY SON WHO WAS WITH ME AT THE TIME. THE VEHICLE IS STILL BEING HELD AT INSURANCE AUTO AUCTIONS 2299 W. BROADWAY, PHOENIX ARIZONA. THERE WAS A POLICE REPORT TAKEN AS WELL AS A STATEMENT TO THE FIRE DEPARTMENT. POLICE REPORT [XXX]NAVAJO DIVISION OF PUBLIC SAFETY DEPARTMENT OF LAW ENFORCEMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING AT 60MPH AND HIT A BUMP AND THAT'S WHEN THE FRONT END STARTED TO SHAKE SO BAD I HAD TO STOP AND GET OUT TO SEE IF I HAD A FLAT BUT NOW AFTER DOING MY OWN RESEARCH ON A LOT OF FORUM A LOT OF THE DODGE RAMS HAVE WHAT THAYER CALL THE DEATH WOBBLE AND IT DOES SCARE U TO DEATH WHEN IT HAPPENS! DODGE HAS ALWAYS HAD WEAK FRONT END SO ON THERE BIG TRUCKS! TO MUCH ENGINE TOO LIGHT OF A FRONT END! VERY FEW DODGE 2500 AND 3500 OWNERS GET 100,000 MILES OF THEM BEFORE PARTS HAVE TO BE REPLACED (BALL JOINTS AND SWAY BARS) I LOVE MY DODGES BUT HATE THE WEAK FRONT ENDS! I DO HAVE VIDEO OF THE SHAKE. THANKS *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIE ROD FAILED WHILE ACCELERATING FROM A TRAFFIC STOP. THE CONTACT WAS ABLE TO REPAIR THE FAILURE BY REPLACING THE TIE ROD. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WHEEL WAS CRACKED DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 155,000. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE DRIVER'S SIDE TIE ROD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 01/15/13*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE FRONT END STEERING WAS REPAIRED BY THE MANUFACTURER AT NO COST TO THE CONSUMER. UPDATED 1/23/2013*JS