2012 DODGE RAM 3500 Complaints

HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS UNABLE TO SHIFT INTO REVERSE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 09/09/15*LJ THE CONSUMER STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT MOVE, WHEN HE PUT THE GEAR IN REVERSE. UPDATED 09/16/15*JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH IN THE RAIN, THE HEADLIGHTS BECAME INOPERABLE WHEN THE WINDSHIELD WIPERS WERE TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE HEADLIGHTS OPERATED IN THE MANUAL SETTING, BUT FAILED IN THE AUTOMATIC SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND VEERED FROM THE LEFT TO THE RIGHT LANE WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,800.

ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN

TURNED KEY ON, PUT GEAR SELECTOR INTO N POSITION. ALLOWED TRUCK TO ROLL FORWARD, DOWNHILL 12". TRIED TO PUT INTO PARK AND IT CONTINUED TO ROLL DOWN THE DRIVEWAY. I HAD STARTED TO OPEN THE DOOR TO GET OUT AS IT STARTED TO ROLL. TRIED SEVERAL TIMES TO PUT IT INTO PARK BY SEVERAL DIFFERENT METHODS, I.E. ENGINE RUNNING, NOT RUNNING, REVERSED PRIOR STEPS ETC. REPAIR SHOP SAID SOMETHING IS BROKEN INSIDE THE TRANSMISSION. THEY STATED IT WILL HAVE TO BE TORN APART TO FIND THE PROBLEM, MOST LIKELY A COMPLETE REBUILD? WE JUST GOT BACK FROM A VACATION HAULING A 38' 17,000# 5TH WHEEL RV. WHAT IF THIS HAD HAPPENED ON THE HILLS AT SENICA LAKE OHIO CAMPGROUND? MANY PEOPLE COULD HAVE BEEN INJURED OR KILLED! AT A BEAR MINIMUM THERE SHOULD BE A WARNING POSTED TO SET EMERGENCY BRAKE BEFORE PUTTING INTO PARK, EVERY SINGLE TIME!

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 UPDATED 10/26/2017*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRAVELING ON HIGHWAY AT APROX 65 MPH, WHEN APPROACHING AN OVERPASS THE SURFACE HEIGHT OF THE LANES SHIFTED UP (BUMP). THE FRONT END OF THE TRUCK STARTED SHAKING UNCONTROLLABLY, STEERING WHEEL WAS YANKED FROM MY HANDS. I HAD TO SLOW DOWN TO GAIN CONTROL, WHICH CAUSED THE VEHICLES BEHIND ME TO SLAM ON THERE BRAKES AND VEER OFF AGGRESSIVELY TO AVOID HITTING MY TRUCK. TERRIFYING AND EMBARRASSING EVENT.