2012 DODGE RAM 3500 Complaints

TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING AT SPEED HIT BUMP OR KEY BRUSHED LEG(USUALLY WHEN GOING FROM ACCELERATOR TO BRAKE BUT NOT ALWAYS) & IGNITION TURNED OFF, HAD TO PUT IN NEUTRAL & RE START. THIS HAS HAPPENED ABOUT 10-15 TIMES AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. THE DEALER COULD NOT DUPLICATE WHEN THE TRUCK WAS IN FOR SERVICE. ONLY HAVE MY HOUSE KEY & TRUCK KEYS ON KEY RING. THE LATEST INCIDENT HAPPENED LAST NIGHT DRIVING AT ABOUT 25 MPH ON A UNLIT, CURVEY, BUMPY ROAD IGNITION SHUT OFF LOST ALL POWER INCLUDING LIGHTS & I KNOW THAT THE KEY DID NOT HIT MY LEG BECAUSE THE KEYS WERE FLIPPED ON TOP OF THE IGNITION KEY(GENERALLY DO THIS ALL THE TIME). ORIGINALLY THIS HAPPENED AT RANDOM BUT IS NOW OCCURRING MORE FREQUENTLY. *JS

TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ

RECALL 13V529000 STILL NOT PERFORMED. HAVE BEEN ON WAITING LIST FOR ALMOST A YEAR. NO PARTS AVAILABLE???? *TR

DRIVING ON SNOW COVERED ROAD I STARTED HEARING A BANGING NOISE. JACKED UP TRUCK THIS MORNING AND DISCOVERED A LOT OF UP AND DOWN MOVEMENT IN BALL JOINTS. THIS TRUCK HASN'T EVEN BEEN OFF ROAD, DODGE HAS HAD THIS ISSUE FOR YEARS, IT'S TIME TO GET THESE ISSUES RESOLVED. I AM A FLEET MANAGER, WE HAVE DODGE, FORD AND GM, DODGE IS THE ONLY TRUCK WITH FRONT END PROBLEMS. PLEASE HELP US GET THIS ISSUE TAKEN CARE OF. MY TRUCK HAS JUST OVER 38,000 MILES, AND HAS NEVER BEEN ABUSED, EVEN IF IT WAS, BALL JOINTS SHOULD NEVER GO OUT AT THIS MILEAGE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS

THIS RECALL HAS BEEN OUR FOR OVER 6 MONTHS FOR THE LEFT TIE ROD. THERE HAVE BEEN REPORTED FAILURE OF THIS UNIT LEADING TO LOSS OF STEERING CONTROL. I TRIED TO SCHEDULE A RECALL APPOINTMENT WITH MY DEALER, TOWBIN DODGE TO HAVE THE PARTS REPLACED UNDER THIS RECALL. I WAS TOLD THAT I WAS NUMBER 42 ON THE LIST 6 MONTHS AGO!! I AM NOW NUMBER 24. THE PACE OF REPLACEMENT IS CRIMINAL. THERE IS NO REASON THIS CAN'T BE DONE FASTER SPECIFICALLY WITH SUCH A CRITICAL STEERING COMPONENT... *TR

MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE PAVEMENT. THIS CAUSED THE VEHICLE TO BE TURNED SLIGHTLY SIDEWAYS WHEN IT CAME BACK DOWN INTO CONTACT WITH THE PAVEMENT WHILE TRAVELING AT 70 MPH! THANKFULLY MY DRIVER WAS ABLE TO CORRECT THE VEHICLE STRAIGHT BUT WHEN HE PUSHED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EVENTUALLY BRING IT TO A STOP. PARTS FROM THE TRUCK HAD BEEN STREWN DOWN THE INTERSTATE OVER APPROXIMATELY 200 YDS. THERE WAS A VEHICLE TRAVELING BEHIND MY DRIVER AT THE TIME OF THE INCIDENT BUT LUCKILY THEY WERE FAR ENOUGH BEHIND THAT THEY WERE ABLE TO TAKE EVASIVE ACTIONS TO AVOID ANY FLYING DEBRIS. THANKFULLY THERE WERE NO INJURIES OR AFTER INCIDENT ACCIDENTS THAT OCCURRED THOUGH I WOULD ATTRIBUTE THIS TO THE ALERT AND RESPONSIVE DRIVING OF BOTH MY DRIVER AND THE DRIVER OF THE VEHICLE BEHIND HIM. HAD THERE BEEN A VEHICLE DIRECTLY BEHIND OR TO THE SIDE OF HIM THERE COULD HAVE BEEN A MAJOR ACCIDENT POSSIBLY RESULTING IN INJURIES OR DEATH. THIS VEHICLE WAS TOWED TO A DODGE RAM DEALER WHERE WE WERE INFORMED THAT THE FRONT DRIVE SHAFT WAS THE PART THAT FAILED. WE WERE INFORMED BY DEALER PERSONNEL THAT THIS DRIVE SHAFT HAS A JOINT THAT IS NON-SERVICEABLE NOR EASILY INSPECTED AND THAT THIS WAS THE ROOT CAUSE OF THE FAILURE. OTHER PARTS THAT WERE EFFECTED WERE THE TRANSFER CASE (THE CASE WAS BROKEN IN TWO PIECES AND THE INTERNALS WERE BLOWN OUT), TRANSMISSION CRACKED BEYOND REPAIR, BRAKE LINES HAD BEEN SEVERED, FUEL LINES HAD BEEN SEVERED AND A HOLE WAS PUNCHED THROUGH THE CAB BOTTOM INTO THE PASSENGER AREA. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.