2007 DODGE RAM 3500 Complaints

WE NOTICED THE FUMES IN THE CAB SOON AFTER WE BOUGHT THE TRUCK. THE DEALER TOLD ME THAT THE FILTERS GET CLOGGED AND I SHOULD DRIVE IT DOWN THE INTERSTATE TO CLEAN THEM OUT. WHEN WINTER ARRIVED AND HAD TO KEEP WINDOWS CLOSED WE WERE PLOWING AND WE STARTED GETTING SORE THROATS, BURNING EYES AND NOSE. IT GIVES ME HEADACHES. IT LEAVES AN AFTER TASTE IN YOUR MOUTH. THIS OCCURS EVERY TIME WE COME TO A STOP OR BACKING UP. THE DEALER HAS CHANGED EGR VALVE, EGR COOLER, EXTENDED TAIL PIPE, CHANGED CATALYTIC CONVERTER, CHANGED 3 EXHAUST TEMPERATURE SENSORS, REPLACED OXYGEN SENSORS AND PARTICULATE FILTER OVER 4 DIFFERENT VISITS. THE ISSUE STILL HAS NOT BEEN RESOLVED. *TR

SAFETY ISSUE. LACK OF KEY LOCK ON PASSENGER DOOR. I GOT OUT OF MY VEHICLE WITHOUT SHIFTING TO PARK. I WAS ON THE PASSENGER SIDE WHEN VEHICLE STARTED MOVING. I HAD A DOOR KEY BUT WAS UNABLE TO USE IT FOR LACK OF LOCK. I WAS UNABLE TO GET TO THE DRIVER SIDE TO PREVENT ACCIDENT. NO INJURIES BUT THERE COULD HAVE BEEN AND EVEN DEATHS. *TR

I RECEIVED A SAFETY RECALL H34 FOR A DASH SILENCER PAD AND CALLED THE DEALERSHIP TO HAVE THE ISSUE RESOLVED. THEY REPORTED THAT THE PART IS CURRENTLY UNAVAILABLE. HOWEVER, THE ISSUE MAY "MAY CAUSE AN UNDERHOOD FIRE WITHOUT WARNING" AND I AM NOT WILLING TO PUT MY EMPLOYEES OR MY FAMILY IN HARM'S WAY, THUS THIS REPORT. *TR

TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT HIS VEHICLE HAS TWO LARGE MUFFLERS. ONE OF THE MUFFLERS COOKS THE RESIDUE OF THE FUEL, WHICH IS A HEATHER OR CLOROX. THE CONTACT SMELLS CLOROX INSIDE THE PASSENGER COMPARTMENT OF THE VEHICLE, WHICH MAKES HIM SLEEPY AND CAUSES HIS EYES TO BURN. HE MUST OPEN THE WINDOWS TO ALLOW AIR TO ENTER THE VEHICLE. THE DEALER STATED THAT THE FUEL IN THE VEHICLE WAS CAUSING THE FAILURE, BUT THE CONTACT DISAGREES. HE MADE FOUR ATTEMPTS TO RETURN THE VEHICLE, BUT THE DEALER REFUSES. THE FAILURE MILEAGE WAS 12,000.

TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. IMMEDIATELY AFTER PURCHASING THE VEHICLE IN JULY OF 2007, THE CONTACT NOTICED THAT THE CATALYTIC CONVERTER WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER THE ILLUMINATION, THE VEHICLE STALLED. THE DEALER REPAIRED THE VEHICLE AND THEY REPLACED THE DIESEL PARTICULAR FILTER. THE DEALER SHOWED THE CONTACT HOW TO RESET THE COMPUTER IN ORDER TO RESTART THE VEHICLE WHENEVER IT STALLED. RECENTLY, THE VEHICLE WAS TOWED TO THE DEALER BECAUSE THE EXHAUST SYSTEM NEEDED TO BE FULLY SERVICED AND REPAIRED. APPROXIMATELY ONE WEEK LATER, ONE OF THE TRUCK DRIVERS HAD TO AVOID CRASHING INTO A SCHOOL BUS BECAUSE THE VEHICLE STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE DIESEL PARTICULAR FILTER WAS DEFECTIVE. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE VEHICLE OR PURCHASE IT BACK. THE CURRENT AND FAILURE MILEAGES WERE 29,000.

AT 35,000 MILES THE ENGINE QUIT. I COULD SMELL WIRES BURNING. THE BOX THAT HOLDS THE FUSES MELTED WITH NO BLOWN FUSES. THEY REPLACED THE BOX. AFTER 12,000 MORES MILES THE ENGINE QUIT ON THE HIGHWAY AND THE FUSE BOX CAUGHT FIRE THIS TIME. I RAISED THE HOOD AND SAW SPARKS JUMPING AROUND AND A FLAME IN THE BOX WITH A LOT OF SMOKE. I QUICKLY DISCONNECTED THE BATTERY AND PUT OUT THE FIRE. *TR

I WAS DRIVING MY TRUCK ACROSS COUNTRY AND THE POWER DOWNGRADED. I TOOK IT TO A DODGE SERVICE DEPT AND THEY TOLD ME MY EXHAUST CATALYTIC SYSTEM WAS 90% PLUGGED AND IT WOULD COST OVER $6000 TO REPLACE IT, BUT BECAUSE OF THE NATIONWIDE PROBLEM WITH THE CATALYTIC SYSTEM, THERE WOULD BE AT LEAST A 2 WEEK WAIT TO GET THE PARTS. I MANAGED TO DRIVE IT BACK TO MY HOME DODGE SERVICE DEPT. THEY GAVE ME THE SAME PROGNOSIS BUT ONLY ORDERED A PARTICULATE FILTER, COSTING OVER $3000. AGAIN, BECAUSE OF THE HIGH DEMAND, I HAD TO WAIT FOR THE BACKORDERED PART. I WAS ALSO TOLD THAT BECAUSE OF THE FAULTY CATALYTIC SYSTEM, THERE WOULD BE CARBON BUILDUP ON THE EGR VALVE, EXHAUST BRAKE, AND TURBO THAT WOULD SUFFER DAMAGE AND WOULD NEED TO BE CLEANED REGULARLY, TAKING A MECHANIC OVER 6 HOURS OF LABOR TO DO SO EACH TIME AT A RATE OF $80/HR. THIS REPAIR TOOK PLACE ON 9-2-08. THEN 9 DAYS LATER, I WAS DRIVING DOWN AN INTERSTATE HIGHWAY WHEN THE TRUCK SHUT ITSELF DOWN. LUCKILY, IT WAS LATE AND THERE WAS NO TRAFFIC ACCIDENT AS I MANAGED TO BARELY ROLL ONTO THE SHOULDER. I HAD TO BE TOWED TO THE NEAREST DODGE SERVICE DEPT AND THEY DETERMINED THAT THE CATALYTIC WAS CLOGGED AGAIN, CHARGING ME ANOTHER $3000 TO REPLACE A PART, AND TAKING ANOTHER 6 HOURS TO CLEAN MY TURBO AND DRILL A PORT INTO IT FOR FUTURE CLEANING. I WAS TOLD THAT DRILLING A HOLE INTO THE TURBO WAS DODGES QUICK REMEDY TO THE CATALYTIC SYSTEM CAUSING CARBON BUILDUP ON THE TURBO. ON 12-7-08, MY EXHAUST BRAKE STOPPED WORKING AND AS OF 12-9-08 THE DODGE SERVICE DEPT IS REPLACING THE $2000 TURBO/ EXHAUST BRAKE, DAMAGED BECAUSE OF CARBON BUILDUP DUE TO THE FAULTY CATALYTIC SYSTEM. *TR

TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED UP AND CAUSED THE CONTACT'S HUSBAND TO STRIKE A GUARDRAIL HEAD ON. THE VEHICLE DRIFTED SIDEWAYS UNTIL IT CAME TO A REST. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE POLICE AND FIRE DEPARTMENTS WERE CALLED AND A POLICE REPORT WAS FILED. HER HUSBAND WAS NOT TAKEN TO THE HOSPITAL. THE CONTACT HAS ATTEMPTED TO GET IN TOUCH WITH THE DEALER AND MANUFACTURER, BUT NEITHER HAVE RESPONDED. SHE RECEIVED AN AIR BAG BOOKLET FROM CHRYSLER. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 10/17/08. *LJ UPDATED 10/17/08. *JB

2007 DODGE 3500 LOST STEERING POWER. CONSUMER STATES THAT THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. MECHANIC DETERMINED THAT A METAL GEAR IN THE POWER STEERING ASSEMBLY WAS FAULTY. *KB THE METAL SHAVINGS FROM THE HEAR HAD CONTAMINATED THE ENTIRE POWER STEERING SYSTEM AND HAD ALSO DAMAGED THE POWER STEERING PUMP. *JB

POWER DISTRIBUTION BOX UNDERNEATH FUSE BOX MELTS DOWN AND SMOKES EXCESSIVELY. PROBLEM COMES WITHOUT WARNING WHILE DRIVING. IN A MATTER OF 30 SECONDS THE DASH LIGHTS GO OUT AND MOTOR DIES, DRIVER LOSES POWER STEERING AND POWER BRAKES AND IS EXTREMELY HARD TO CONTROL, KEEPING IN MIND THIS IS A HEAVY DUTY TRUCK MADE FOR COMMERCIAL WORK, IN MY CASE I USE IT FOR HAULING IMPLEMENT EQUIPMENT AND VARIOUS STEEL PRODUCTS. THE MARCH 15TH INCIDENT WAS THE THIRD TIME THIS HAS HAPPENED. DURING THE LAST TIME THE WINDSHIELD WASHER PUMP TURNED ON AND PUMPED FLUID ON THE WINDSHIELD MAKING IT VIRTUALLY IMPOSSIBLE TO SEE. PROBLEM WAS NOT DIAGNOSED FIRST TWO TIMES TO THE SHOP, ONLY A REPLACEMENT PART WAS INSTALLED. PROBLEM OCCURS ABOUT EVERY 12,000 MILES. *TR