2012 DODGE RAM 3500 Complaints

The contact owns a 2012 Ram 3500. The contact stated that after driving at an undisclosed speed, he stopped at the gas station and went inside to pay for fuel; however, when the contact returned to the vehicle, he became aware that the rear passenger’s side wheel was missing five studs. The contact stated that he was able to safely drive the vehicle to the dealer, where the wheel was inspected and the dealer was able to diagnose the failure; however, the vehicle was not repaired. The contact stated that there was a previous safety recall for the vehicle, but when the vehicle was taken for the recall repair, the recall repair was not completed; the wheels were only inspected. The manufacturer was made aware of the failure; however, the contact stated that the manufacturer originally approved completing the repair as a recall repair and then declined the approval. The failure mileage was approximately 307,000.

The contact owns a 2012 Ram 3500 equipped with Duraturn Tires, Tire Line: Travia A/T, Tire Size: 235/85/R17, DOT Number: DOTUFPPFLB1117. The contact stated that while driving at 60 MPH, the two front tires made abnormal sounds. The contact stopped and inspected the tire and became aware that the treads on both tires had separated. The contact stated that he purchased the tires from Pro Puller and contacted the store and made them aware of the failure. The contact stated that he was advised to contact the NHTSA Hotline to file a safety complaint because there had been several failures reported regarding the tires. The manufacturer was not made aware of the failure. The failure mileage was 92,500.

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

Vehicle will, at random, completely lose all power while driving unexpectedly. There seems to be no cause that precipitates this loss of power. During the night, it is extremely dangerous, because the lights and everything go out.

While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.

The contact owns a 2012 Ram 3500. The contact stated while driving 60 MPH, there was an abnormally roaring sound coming from the vehicle. The contact stated that while slowing down, the rear wheels detached from the wheel studs with the lug nuts. The vehicle was towed to the dealer and the contact was informed that the lug nuts were torqued too tight on the studs. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired. The contact stated that he also noticed that the lug nuts on the front wheels were missing. The dealer and the manufacturer were notified of the failure. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 247,000.

My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.

Key fob will randomly come loose when driving causing all systems to shut down. Shuts down fuel, steering, and power brakes. Any amount of vibration or small bump can cause it to shut down.

Break down of high pressure fuel pump causing lose of power and complete replacement of the fuel system

The WIN Module for the ignition system on my truck is faulty. There has been several time where I'm driving down the highway and the vehicle just shuts off completely. This disables my power steering and brakes. So I either have to shift into neutral and try to start the engine while rolling with a trailer hooked on behind me with no road shoulders to pull off on or if shoulders on road pull off and try to restart the truck then again. There has also been times when I start the truck that the dash lights just flash or the truck starts for a second and then shuts off again on its own with the key still turned to run. The dealer said that this has been happening a lot on these trucks and there is no recall for it. In my opinion this is a major safety hazard for myself and others traveling on the road.