2012 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 08/18/14*LJ UPDATED 08/20/2014 *JS

WE HAVE TRIED SINCE THE RECALL TO GET THIS FIXED. WE PULL A FORTY FOOT FIFTH WHEEL THAT IS OUR HOME. WE DO NOT LIKE RIDING IN A DANGEROUS VEHICLE. WE HAVE TRIED IN YUMA AZ. AND JOPLIN MO. SOON WE WILL BE HEADING FOR MIDDLEBURY INDIANA. I WOULD LIKE TO KNOW MY RIDE IS SAFE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) IN DECEMBER 2013. AFTER CONTACTING THE DEALER AND MANUFACTURER SEVERAL TIMES, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO PERFORM THE REPAIRS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 12,000.

REPORT RECEIPT DATE: NOV 06, 2013 NHTSA CAMPAIGN NUMBER: 13V529000 COMPONENT(S): STEERING I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN. I NEVER RECEIVED A CALL. I'VE BEEN TO THE DEALER MULTIPLE TIMES AND CALLED MULTIPLE TIMES AND BEEN TOLD I WAS STILL 5TH ON THE WAITLIST. I FINALLY CONTACTED CHRYSLER CUSTOMER SERVICE LAST WEEK AND THEY CALLED THE DEALER AND THEY JUST LIED AND SAID I WASN'T EVEN IN THEIR SYSTEM. FUNNY HOW I HAD JUST CONFIRMED I WAS ON THE LIST A DAY BEFORE. THEN CHRYSLER CLOSED MY COMPLAINT. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE THAT COULD CAUSE A FATAL CRASH ON A $62K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO WORRIED ABOUT THIS SAFETY RECALL OR MY DEALER BUT I'M EXPECTED TO KEEP TOWING MY CAMPER AND FAMILY AROUND WITH THIS VEHICLE LIKE THIS AND THEIR LIFE IN DANGER...FOR HOW LONG CHRYSLER, HOW YOU GONNA FEEL WHEN THE TIE ROD BRAKES TOWING A 10,000 LB TRAILER DOWN THE INTERSTATE AT 75 MPH AND EVERYONE DIES. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS. *TR

LEFT TIE ROD BROKE WHEN TRYING TO TURN LEFT. HAVE BEEN ON A WAITING LIST TO GET PART REPLACED FOR MONTHS UPON RECEIPT OF THE RECALL NOTICE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO FAILURES.

I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE AN EMAIL WHEN THE PARTS CAME IN. THE ONLY EMAIL I HAVE EVER GOT WAS STATING THE PARTS WERE ORDERED. I HAVE BEEN CALLING THE DEALER WAS A MONTH TO CHECK ON THE PARTS STATUS. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE ON A $45K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO WORRIED ABOUT THIS SAFETY RECALL. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 8,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.