2012 DODGE RAM 3500 Complaints

I RECEIVED A RECALL NOTICE MONTHS AGO TO HAVE THE LEFT HAND BALL JOINT REPLACED. I CONTACTED THE LOCAL DEALER SEVERAL TIMES (ELKO MOTOR COMPANY ELKO, NEVADA) AND THEY ARE TELLING ME THEY ARE NOT GETTING THE PARTS FROM THE FACTORY. I BELIEVE THE DEALER. I AM CONCERNED ABOUT WHAT COULD HAPPEN PULLING MY 42' TOY HAULER IF THIS FAILS. *TT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD AND BOLT JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 31,300.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE PRESSURE RELIEF VALVE, THE FUEL FILTER TWICE, THE FUEL PUMP WAS REPLACED THREE TIMES, THE FUEL CANISTER HOUSING WAS REPLACED FOUR TIMES, AND THE SOFTWARE WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,894 AND THE CURRENT MILEAGE WAS 177,000.

I RECEIVED A NOTICE IN MAIL FOR RECALL ON LEFT TIE ROD BALL STUD COULD CRACK AND CAUSE LOSS OF CONTROL. I CALLED THE DEALER LONE STAR CHRYSLER IN CLEBURNE THEY TOLD ME THERE WAS 81 PEOPLE WAITING ON THIS PART BECAUSE THEY ONLY RELEASE 1 PART EVERY 7 DAYS. THAT WOULD PUT ME ALMOST A YEAR TO WAIT ON A MAJOR STEERING COMPONENT. THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL N49/NHTSA 13V-529.... THERE IS A MAJOR RECALL ON OUR TRUCK, CHRYSLER HAS NO PARTS TO FIX ANY OF THESE TRUCKS, WE ARE DRIVING VEHICLES THAT THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING...HOW WOULD YOU LIKE TO BE DRIVING THIS TRUCK WHEN THIS HAPPENS??? WE ARE IN OUR 70S, WE BOUGHT A NEW TRUCK SO WE WOULD NOT HAVE VEHICLE PROBLEMS AND COULD TRAVEL WITHOUT WORRY. NOW WE HAVE A HUGE WORRY AND DODGE COULD CARE LESS...THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND WE ARE DRIVING A TIME BOMB BECAUSE THEY CANNOT FIX THEM, WE WANT THE PARTS TO FIX THE TRUCK OR WE WANT OUR MONEY BACK SO WE CAN BUY A VEHICLE WE DO NOT HAVE TO WORRY ABOUT. WE LIVE IN A VERY RURAL AREA AND HAVE TO TRAVEL LONG DISTANCES FOR MEDICAL AND APPOINTMENTS, WE WANT SOMETHING DONE NOW NOT LATER...WE NEED A SAFE VEHICLE...I HAVE WRITTEN TO OUR SENATORS AND CONGRESSMEN... *TR

I RECEIVED A VEHICLE SAFETY RECALL IN JANUARY 2014. I CALLED[XXX] IN GONZALES LOUISIANA TO MAKE AN APPOINTMENT ON JANUARY 6TH. THEY TOLD ME TO CALL BACK AFTER JANUARY 16TH. SO I DID AND THEY PUT ME ON A WAITING LIST. I CALLED BACK ON FEBRUARY 27TH AND THEY SAID THAT I WAS 7TH ON THE LIST. I CALLED BACK LAST WEEK AND THEY TELL ME THAT THE REPLACEMENT PARTS ARE BEING RECALLED. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SAFETY RECALL N49/NHTSA 13V-529.I TRIED TO GET FIXED IN ABBEVILLE LA.,YUMA AZ.ALSO CALLED DAVE SMITH KELLOGG ID.NO PARTS AVAILABLE.WANT ON RECORD I HAVE TRIED TO GET FIXED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR