2012 DODGE RAM 3500 Complaints

DRIVING ON FREEWAY, WENT TO CHANGE LANES AND THEN ALL OF A SUDDEN THE FRONT OF THE VEHICLE STARTED TO SHAKE ERRATICALLY ALMOST CAUSING ME TO WRECK AND/OR HIT OTHER VEHICLES. COULD NOT STOP THE VEHICLE AND IT STARTED TO LOSE CONTROL. HAD TO COME TO A COMPLETE STOP ON THE FREEWAY IN ORDER FOR THE VEHICLE TO STOP SHAKING. I HAVE MADE SEVERAL COMPLAINTS AND ATTEMPTS TO HAVE THE VEHICLE REPAIRED BUT THE DEALERSHIP KEEPS TELLING ME THAT THEY CANNOT FIX AND DO NOT HAVE THE PARTS. I HAVE ALSO CONTACTED CHRYSLER DIRECTLY AND THEY DO NOT HAVE A TIME FRAME FOR THE PARTS. I EXPLAINED THE SEVERITY OF THE SITUATION ALMOST CRASHING AND THEIR RESPONSE WAS "THAT WOULD BE UNFORTUNATE". NO HELP AT ALL! SAID I WOULD NEED TO GO ON A WAITING LIST. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALERTED OF THE PROBLEM. HOWEVER, THEY DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

I RECEIVED AN OFFICIAL RECALL NOTICE FOR MY VEHICLE (RECALL NOTICE N49/NHTSA 13V-529) AFFECTING THE LEFT TIE ROD. I HAVE TRIED HAVING MY TRUCK SERVICED AT TWO DIFFERENT DEALERSHIPS FOR THIS RECALL SINCE RECEIVING THIS NOTICE IN LATE DECEMBER 2013. THE DEALERSHIPS HAVE NOT BEEN ABLE TO SCHEDULE MY SERVICE BECAUSE THEY SAY CHRYSLER IS HAVING DIFFICULTY SENDING THE REPLACEMENT PARTS. THE REPAIR DELAY (THREE MONTHS) IS UNREASONABLE AND SHOULD BE ADDRESSED WITH CHRYSLER. IS IT POSSIBLE FOR OWNERS LIKE ME TO PURCHASE QUALITY AFTER MARKET PARTS TO REPAIR/ADDRESS ONLY THE RECALL ISSUES AND HAVE CHRYSLER COVER THE COST IF CHRYSLER IS HAVING DIFFICULTY FINDING SUITABLE QUALITY PARTS VENDORS? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER 19 WEEKS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL N49/NHTSA 13V-529 WHICH REQUESTED THAT I CONTACT THE DEALER AFTER JANUARY 6, 2014 AND SET UP AN APPOINTMENT. WHEN I CONTACTED THE DEALER SHORTLY AFTER THAT DATE WITH THE RECALL NUMBER THEY INFORMED ME THAT THEY DID NOT HAVE THE PARTS TO CORRECT AND THEY WOULD NOTIFY ME WHEN THEY ARRIVED. I HAVE CALLED BACK TWICE TO CHECK ON THE STATUS OF THE PART AND WAS GIVEN THE SAME ANSWER THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE SAFETY RECALL. I WOULD EXPECT THAT IF THIS IS A SAFETY ISSUE THEY WOULD MAKE EVERY EFFORT TO GET IT CORRECTED. I HAVE USED THIS VEHICLE VERY LITTLE DUE TO THIS ISSUE. I WOULD APPRECIATE ANY HELP YOU CAN BRING TO BEAR ON DODGE TO GET THIS RESOLVED. *TR