2012 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT WAS DISPLEASED THAT THE WHEEL ALIGNMENT WAS NOT INCLUDED IN THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR BEING PERFORMED ON THE VEHICLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAD RIGHT FRONT TIRE REPLACED AT 25,000 MILES DUE TO WEAR. IN JANUARY, 2014, REC'D NOTICE FROM CHRYSLER TO TAKE VEHICLE IN FOR PARTS REPLACEMENT TO PREVENT WRECK. SERVICE DEPT AT DEALER SAID 'PARK IT UNSAFE TO DRIVE..BE 10-12 WKS BEFORE PART CAN BE SECURED TO REPLACE'..CALLED THE RECALL PEOPLE THEY SAID 'ONLY 1 PART PER WEEK GOING TO DEALERSHIPS TO REPAIR 2008-2012 MODEL VEHICLES IN THE 1500, 2500, 3500 SERIES TRUCKS..WENT TO DEALERSHIP ON JAN 27, 2014, THEY PROCLAIMED NOT TO KNOW THE RATE OF REPAIRS PARTS AVAILABLE..SAID THEY CALLED AND FOUND OUT SAME INFO I HAD..BUT THEY WANTED TO WORK A DEAL TO GET US OUT OF THE UNSAFE TRUCK AND INTO A NEWER TRUCK WITH NO DEFAULTS..SAME PRICE, ETC AS TRUCK CURRENTLY ..DIDN'T WORK THAT WAY TODAY, JANUARY 28 WHEN WE RETURNED FOR FIGURES..NEW TRUCK WOULD COST $11,000 MORE THAN WHAT WE NOW OWE ON THE 2012 ..SO WE NIXED THE DEAL, BUT WE STILL HAVE TRUCK UNSAFE TO DRIVE BECAUSE CHRYSLER WON'T PROVIDE THE PARTS TO MAKE THE VEHICLES SAFE.. *TR

I RECEIVED A SAFETY RECALL NOTIFICATION DEC 2013 LETTING ME KNOW I NEEDED TO CONTACT A DODGE DEALER STARTING 1.6.14 TO SCHEDULE A SERVICE APPOINTMENT FOR THE REPAIR. RECALL IS FOR THE LEFT TIE ROD BALL STUD WHICH MAY FRACTURE AND CAUSE A LOSS OF DIRECTIONAL CONTROL AND OR CRASH WITHOUT WARNING. 1.6.14 I EMAILED THE DODGE DEALER IN CARSON CITY, NV 1.7.14 I CALLED THE DODGE DEALER IN CARSON CITY, NV AND WAS TOLD I WAS NUMBER 60 IN A LINE FOR THIS RECALL AND NO PARTS HAVE ARRIVED TO DATE. 1.7.14 I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS TOLD NO PARTS HAVE SHIPPED YET AND THERE IS NO TIMELINE SET FOR GETTING PARTS TO DEALERS. 1.24.14 I LEFT A MESSAGE AT THE DODGE DEALER IN CARSON CITY, NV. MY CALL WAS RETURNED AND I WAS TOLD NO PARTS HAVE ARRIVED YET AND I AM STILL NUMBER 60 IN LINE FOR THE REPAIR. OBVIOUSLY, I AM CONCERNED ABOUT THE POTENTIAL FOR A LOSS OF DIRECTIONAL CONTROL. I AM LOOKING AT GETTING ASSISTANCE ON HOW WE CAN HELP DODGE SPEED UP THE RECALL REPAIR PROCESS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

RECEIVED A RECALL IN DECEMBER 13V529000 DATED 11/06/2013 ON MY RAM 3500: TOOK TO DEALER FOR INSPECTION AND THE TRUCK IS ONE WITH THE DEFECTIVE PART. DEALER STATES THAT THE PARTS ARE NOT AVAILABLE FOR REPAIR AND NO ESTIMATED TIME OF RECEIPT, (PUT ON LIST) AT JEFF WYLER CDJ IN LAWRENCEBURG, IN. 47025.. THIS SEEMS LIKE A SITUATION WHERE NHTSA SHOULD STEP IN AND PROTECT THE PUBLIC FROM THIS POTENTIAL LOSS OF STEERING AND POSSIBLE LOSS OF LIFE DUE TO CHRYSLER GROUP LLC.'S LACK OF CONCERN FOR THEIR CUSTOMERS. THEY SHOULD PROVIDE VEHICLES TO THE OWNERS FOR USE UNTIL THEY COMPLY WITH THE PRESCRIBED REPAIRS OF THESE TICKING TIME BOMBS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

RECEIVED A SAFETY RECALL FOR NOTIFICATION CODE N49 ON THE LEFT TIE ROD BALL. FOLLOWED THE INSTRUCTIONS AND TOOK THIS NOTICE TO THE LOCAL DEALER THE GREG ORR AUTO COLLECTION. WE WERE TOLD THAT THEY COULD NOT GET THE PARTS, THAT THEY WERE NOT AVAILABLE AND DID NOT EXPECT TO BE FOR SEVERAL MONTHS. IT WOULD PROBABLY BE MARCH OR LATER. OUR INFORMATION WAS WRITTEN DOWN ON A SCRATCH PAD. THIS IS VERY CONCERNING BASED ON THE SEVERITY OF THE RECALL AS DESCRIBED ON THE RECALL NOTICE. I WOULD LIKE TO KNOW WHY PARTS ARE NOT AVAILABLE FOR THIS RECALL. I WANT THIS WORK/REPAIR PERFORMED IMMEDIATELY. I DRIVE THIS TRUCK DAILY AND PULL CATTLE AND OTHER WORK TRAILERS FREQUENTLY AND AM CONCERNED FOR MY SAFETY. *TR

RECEIVED RECALL NOTICE (N49) IN NOVEMBER. CALLED DEALER MULTIPLE TIMES TO MAKE APPT FOR TIE ROD REPLACEMENT AND WAS TOLD EACH TIME TO CALL BACK IN A FEW WEEKS TO SEE IF PARTS WERE AVAILABLE. CALLED CHRYSLER AND WAS TOLD THAT THERE WAS NO TIME FRAME IN WHICH THE PARTS WOULD BE AVAILABLE. CHRYSLER DOES NOT SEEM VERY CONCERNED ABOUT OUR SAFETY, CONSIDERING THEY STILL DON'T HAVE PARTS TO FIX THE "SAFETY RECALL." *TR