2012 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THERE WERE BROKEN WIRES IN THE HARNESS THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MECHANIC HAD TO REPAIR THE PIN CONNECTOR BUT TO NO AVAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/11/14*CN

I HAVE RECENTLY RECEIVED A RECALL NOTICE (N49) TO REPLACE THE LEFT TIE ROD ON MY TRUCK. ACCORDING TO THE DEALER AND CHRYSLER LLC, THERE IS A PART SHORTAGE AND THERE IS ONLY 1 PART, PER DEALER, PER WEEK, THAT IS SUPPLIED. THE DEALER TOLD ME THERE ARE 20 PEOPLE IN FRONT OF ME ON THE LIST, WHICH MEANS I AM ANTICIPATING A 5 MONTH WAIT AND THAT I SHOULD NOT DRIVE THE TRUCK DUE TO POTENTIAL FAILURE LEADING TO DAMAGE AND PERSONAL INJURY. THAT IS AN UNACCEPTABLE WAITING PERIOD TO GO WITHOUT A VEHICLE OR BEING FORCED TO DRIVE IN A DANGEROUS SITUATION. THE RECALL NOTICE STATES TO FILE A COMPLAINT IF THE REPAIR IS NOT COMPLETED "IN A REASONABLE TIME." I ALSO CONTACTED CHRYSLER LLC AT 800-334-9200 AND MADE A COMPLAINT TO THEM AND THEY OFFERED NO OTHER SOLUTIONS: LOANER, REIMBURSEMENT FOR RENTAL, ETC. *TR

VEHICLE PULLS TO THE LEFT ABRUPTLY WITHIN THE FIRST MONTH AND AFTER 4 ALIGNMENT FROM THE LOCAL DEALER WITHIN 6 MONTHS OF USE THE TRUCK STILL PULL TO THE LEFT SIDE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

RECEIVED SAFETY RECALL NHTSA 13V-520 CONCERNING LEFT TIE ROD BALL STUD. CONTACTED DEALER AND WAS TOLD PARTS ARE UNAVAILABLE AND TO CALL BACK MID-FEBRUARY FOR A POSSIBLE APPOINTMENT IF PARTS BECOME AVAILABLE. RECALL NOTICE STATES DEFECT COULD CAUSE LOSS OF DIRECTIONAL CONTROL. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS VERY CONCERNED ABOUT THE TIME FRAME WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR

I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR