2012 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE KEY WAS ENGAGED IN THE IGNITION. THE CONTACT INADVERTENTLY TOUCHED THE KEY AND THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE KEY HAD TO BE HELD IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000.

WHILE TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, I CROSSED OVER A SMALL OVERPASS THAT WENT OVER A STREAM. AT THE TRANSITION POINT OF THE PAVEMENT TO BRIDGE, THE FRONT END STARTED SHAKING UNCONTROLLABLY. I COULD BARELY HOLD THE WHEEL AND GUIDE THE TRUCK TO THE SIDE OF THE ROAD. I HAD TO SLOW DOWN TO APPROXIMATELY 10-15 MPH BEFORE I WAS ABLE GAIN CONTROL.

THE VEHICLE WAS STOPPED, THE STEERING WHEEL WAS TURNED AND THE BALL JOINT BETWEEN THE STEERING BOX AND THE FRONT SUSPENSION SNAPPED MAKING A HUGE BANG NOISE.

I HAVE REPORTED THIS BEFORE BUT IT KEEPS HAPPENING! I PAID 46,000 FOR A USED 2012 RAM 3500 WITH ONLY 35,000 MILES ON IT AND ITS A PIECE OF JUNK. IN AND AROUND TOWN THE STEERING IS FINE BUT ON HIGHWAY DRIVING THE TRUCK STEERING WHEEL STARTS SHAKING UNEXPECTEDLY. IT TAKES BOTH HANDS TO KEEP IT ON THE ROAD AND THE VIBRATION WILL NOT STOP UNTIL YOU GET THE TRUCK STOPPED. I WAS TOLD THAT THIS WAS HAPPENING BECAUSE I HAD OFF ROAD TIRES. I SPENT CLOSE TO $1,000 AND CHANGED TO THE FACTORY SPEC TIRES. THIS DID NOT SOLVE THE ISSUE! IT KEEPS HAPPENING ON HIGHWAY DRIVING. THE DODGE DEALERS REFUSE TO ACKNOWLEDGE THIS HAS A MANUFACTURE DEFECT SOMEWHERE IN THE FRONT END. I AM AFRAID TO TOW ANYTHING OR HAVE MY FAMILY RIDE WITH ME IN THE TRUCK. THIS ISSUE MUST BE INVESTIGATED AND RAM HELD ACCOUNTABLE TO COME UP WITH A SOLUTION! *TR

HAD OIL CHANGED IN BILLINGS MT AT LITHIA DODGE ABOUT 4 DAYS AGO AND NEVER HAD AN ISSUE UNTIL NOW. THE ECS LIGHT CAME ON INDICATING A MALFUNCTION. I SHUT TRUCK OFF THEN RESTARTED IT AND LIGHT WAS NO LONGER ON. I WAS DRIVING ON A CITY STREET ABOUT 25 MPH. MY PICKUP ONLY HAS 37500 MILES ON IT. I'VE HAD SINCE IT WAS NEW. NEVER BEEN WRECKED. *TR

2012 RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT FRONT STEERING JOINT DAMAGES AND VEHICLE BUY-BACK PROGRAM ISSUES. *SMD THE CONSUMER STATED THE LEFT FRONT STEERING JOINT SNAPPED OFF, AS HE WAS DRIVING 5 MPH. *JB *JS

THIS IS THE SECOND TIME I REPORTED THIS ISSUE. ON AUGUST 26 THE FRONT END STARTED VIBRATING UNEXPECTEDLY WHEN HITTING A MINOR ROUGH PATCH IN THE ROAD. I WAS ON VIRGINIA 81 HEADING NORTH OF ROANOKE TRAVELING AT ROUGHLY 70 MPH. THIS REQUIRED ME TO HAVE A DEATH GRIP ON THE STEERING WHEEL TO KEEP IT ON THE ROAD UNTIL I COULD SLOWLY APPLY THE BRAKES AND GET TO THE SIDE OF THE ROAD. VIBRATION STOPPED AFTER COMING TO A COMPLETE STOP, AT THAT POINT YOU COULD REENTER THE HIGHWAY AND IT MIGHT NOT HAPPEN AGAIN FOR A FEW DAYS. THE LOCAL DODGE DEALER SAID THE TIE-ROD WAS REPLACED ON A RECALL AND THAT WAS ALL THEY WOULD DO UNTIL FURTHER NOTICE. AS SUGGESTED BY A DEALER, A MONTH AGO I REPLACED ALL FOUR TIRES TO FACTORY SPECIFICATIONS THINKING THIS MIGHT HELP. IT HAS NOT! NO ONE SEEMS TO KNOW WHAT THE STEERING PROBLEM IS NOR DO THEY CARE UNTIL THEY ARE FORCED BY THE NHTSA TO ADDRESS THE ISSUE ON THE 2012 RAM 3500. THIS IS A MAJOR SAFETY RECALL ISSUE THAT WILL EVENTUALLY GET SOMEONE KILLED!

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE WOBBLED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

DEATH WOBBLE SEEMS WHEN I HIT A SMALL REPAIR IN THE ROAD AT THE RIGHT ANGLE I GET THE DEATH WOBBLE WITH NO CONTROL OF THE TRUCK. I HAVE TO PULL OVER AND ALMOST STOP BEFORE IT IS OK AGAIN. I PULL A 40' 5TH WHEEL WITH MY WIFE IN THE TRUCK MOST OF THE TIME. IT HAS HAPPENED SEVERAL TIMES WHEN PASSING A SEMI WITH ME HAVING TO PULL INTO THE MEDIA TO STOP THE WOBBLE. I HAVE TAKEN TO SEVERAL REPAIR PLACES AND THEY TELL ME NOTHING WRONG IT'S THE DODGE TRUCK. DEALER REPLACED A BAR ON THE FRONT END BUT DIDN'T DO ANYTHING DOESN'T MATTER HOW FAST I AM GOING OVER 40MPH. I AM AFRAID TO DRIVE THIS TRUCK BUT CAN'T AFFORD TO GET ANOTHER. MY WIFE WILL NOT DRIVE IT BECAUSE OF THIS PROBLEM. I HAVE PURCHASED DIFFERENT NAMES OF TIRES, REPLACED THE STABILIZER SHOCK AND NOW GOING TO ADD A STEERING BOX STABILIZER

WHEN DRIVING DOWN THE HIGHWAY, ANY TIME THE VEHICLE HITS A DISCONTINUITY SUCH AS GROOVES MADE BY HEAVY TRUCKS, THE VEHICLE DRIVES ERRATICALLY AND TRIES TO MOVE SUDDENLY INTO THE OTHER LANE OR OFF THE ROAD. I BROUGHT IT INTO THE DEALER PRIOR TO WARRANTY EXPIRING AND THEY MISDIAGNOSED IT TO BE A REAR END PROBLEM AND TOLD ME I HAD TO BUY A REAR STABILIZER. I BROUGHT IT BACK AGAIN AND THEY COULD NOT FIGURE OUT WHY. I BROUGHT IT TO 2 OTHER SHOPS AND ANOTHER DEALER. THE 2ND DEALER SAID THE WHOLE FRONT END WAS NEEDING TO BE REPLACED BUT NOW THE WARRANTY EXPIRED. I HAD PURCHASED AN EXTENDED WARRANTY AND THEY COVERED PART OF IT BUT THEY ARE NOT AFFILIATED WITH DODGE. THIS DID NOT FIX THE PROBLEM. I HAVE CALLED THEIR CUSTOMER SERVICE LINE NUMEROUS TIMES THEY REFUSE TO LET ME TALK TO A MANAGER. THEY SAY I NEED TO BRING IT BACK TO THE DEALER BUT THEY SAY THE WARRANTY IS EXPIRED AND THEY WILL NOT COVER IT.