2007 DODGE SPRINTER Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER CAB CHASSIS WINNEBAGO MOTOR HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER ASSISTANCE CENTER WHERE AN APPOINTMENT WAS MADE FOR THE REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD ORDER THE PARTS FOR THE REPAIR. AFTERWARDS, THE DEALER INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZED TO PERFORM THE REPAIR AND ADVISED THE CONTACT TO CALL THE TRAILER CRAFT MANUFACTURER. THE CONTACT CALLED TRAILER CRAFT THE SAME DAY AND SCHEDULED AN APPOINTMENT, BUT WAS INFORMED THAT THEY COULD NOT FIND THE VIN INFORMATION FOR THE RECALL. THE CONTACT CALLED ANOTHER DEALER AND WAS INFORMED THAT THEY DID NOT PERFORM FACTORY RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT STATED THAT HE TOOK THE VEHICLE IN TO BE SERVICED FOR THE NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS), HOWEVER THE DEALER INFORMED THE CONTACT THAT HE WOULD BE CHARGED FOR THE REMOVAL OF THE SCREEN ATTACHED TO THE WINDOW IN ORDER TO GET TO THE PASSENGER AIRBAG INFLATOR. THE RECALL REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER VAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V077000 (AIR BAGS) FOR THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOR THE SECOND TIME SINCE WE PURCHASED THE VEHICLE, THE TUBE CONNECTED TO THE EGR VALVE SPLIT APART. THE TUBE IS LOCATED DIRECTLY UNDER THE CAB AIR INTAKE, SO EXHAUST GASSES ARE PUMPED INTO THE CAB. WE WERE FORTUNATE THAT THE TUBE BROKE COMPLETELY APART AND THE PRESENCE OF EXHAUST WAS OBVIOUS. SINCE THIS HAS HAPPENED TWICE IN 85K MILES, I AM CONCERNED THE NEXT TIME IT MIGHT JUST CRACK AND CAUSE CARBON MONOXIDE POISONING. THE FAILURE OCCURRED ON INTERSTATE HIGHWAY 10 AT 65 MPH. ACCORDING TO THE SERVICE TECHNICIAN, THE TUBE RUPTURED BECAUSE THE EGR VALVE STUCK CLOSED, CAUSING PRESSURE TO BUILD UP IN THE TUBE. I HAVE ALL THE PARTS THAT WERE REPLACED AND CAN SHIP THEM TO YOU IF NECESSARY.

I HAVE RECEIVED THREE LETTERS REFERRING TO RECALL: S14, R26 AND R 49 DATING BACK OVER ONE YEAR. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT 2 DIFFERENT DODGE/ CHRYSLER DEALERSHIPS AND WAS ALWAYS TOLD THEY DO NOT HAVE THE PARTS. THE VEHICLE IS MADE BY MERCEDES BENZ AND THE PARTS CAN BE CROSS REFERENCED TO A MERCEDES BENZ PART NUMBER. THE ALLEGEDLY MISSING PARTS ARE IN STOCK AND CHRYSLER HAS NO EXCUSE NOT TO IMMEDIATELY REPAIR A SAFETY HAZARD !

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB