DODGE Complaints

The tailgate light has gone out on my 2018 Dodge Durango R/T. Researching online has lead me to discover that this is a known issue that is costing customers thousands of dollars due to a known design flaw. The tailgate light goes out and usually leads to the brake lights and backup camera going out. I do not know when the brakes lights may glitch or go out which can cause an accident. I asked the service person at the dealership about the tailgate issue in May of 2025 when the tailgate light was intermittently going in and out. I was told to call the 800 customer service number. There’s no warning for the tailgate light failing and leading to the failure of the brake lights and backup camera.

The contact owns a 2013 Dodge Durango. The contact was informed that the vehicle was serviced under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), but the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the RPM fell to zero. In addition, the engine stalled. No warning lights were illuminated. The contact stated that the vehicle still functioned; however, the engine failed to operate as designed. The contact stated that the failure persisted. Occasionally, the contact was able to coast to the side of the roadway, and at other times the vehicle remained in the roadway. After several attempts, the vehicle restarted. The contact was able to continue driving; however, the failure occurred a short distance later. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was unknown.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's side headrest stem fractured. The contact stated that the vehicle was not occupied when the failure occurred. The contact zip-tied the headrest to keep it secured. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,567.

The lock actuators on my 2017 Dodge Grand Caravan sliding passenger doors are both frozen, so the doors are not able to be opened at all. The doors for the backseat are unusable, and passengers must climb in through the back hatch door of the van. My car began smoking from the engine (visible from the hood), and I had to pull my vehicle over. My children were unable to exit the vehicle in a swift manner, because they had to leave through the rear hatch of the vehicle instead of opening the doors next to their seats. This is extremely unsafe and seems to be a widespread safety risk with this vehicle. The company issued an extended warranty in 2025, but because my vehicle was purchased in 2018 and I commuted to my job, my vehicle is over the 100,000 mile qualifier now. It wasn't at 100,000 miles when the doors seized up. Dodge/Chrysler should recall this lock actuator part, because passenger safely should come first. An extended warranty that excludes drivers now over 100,000 miles is not acceptable. This defect could have caused my children to become trapped in a burning vehicle.

Breaking system failed, it is available for inspection, I told the state trooper what happened along with several police officers, they agreed that the breaking system was not supposed to lock up which caused the car to skid several feet and the end results are that a very bad wreck happened which left my car undrivable and locked up, the car front disk breaks , front wheel drive,there not suppose to lock up. The air bag did go off, there was no warning sign to let you know you were going to crash, the car picked up speed even while the breaks were fully pushed to the floor when the car did not slow down this caused a wreck and totaled the front of my car resulting in the frame being severely damaged , hood push in, windshield busted, driver hit with air bag, car had to be pulled whiteout being able to be put in neutral which caused more damage to car. There was no warning until the breaks locked up and plowing into another automobile. Two other vehicles involved, could only see one , both were not moving, saw no break lights, no turn signal, this Caused the driver to be injured, driver had cruse control set to speed limit 55, trooper suggested was speeding they were not and they are white not Chinese.

While driving my 2012 dodge charger at times it pops out of driving going into neutral. It happens when I'm on the hwy or in town. And the air bags has illuminated on the dash and it is at the dealership, and I was told, I have to pay for everything out of pocket.To replace it, popping out of gear while driving and the airbags. The dealership is not going to warranty anything because it's past. It does it off and on, and I don't know when it's going to happen. Popping in and out of gear. So I took it to the [XXX] 4025 Cleveland Blvd Caldwell Idaho. 83605. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

WHY are brake lines on vehicles not required to be made so as not to rust? Brake lines failed on my vehicle, and need to be replaced. How many accidents are caused by brake line failures?

The pinion nut loosen up causing the pinion to lock down into the ring gear and locked the rear axle housing, ejecting the drive shaft.