DODGE Complaints

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly where and how to leave the vehicle. I removed all personal effects for safety and security. I contacted Phillips CJDR the next day on [XXX] and requested service, I was told they would contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.

Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.

I had the recall for the transmission bushing shifter cable fixed at Greenway Dodge. Clearly still a defective piece. It broke again… they’re trying to charge me $850+ to fix it again. I can’t afford that for this car that’s been nothing but a lemon. Why should i have to pay for a repeatedly defective part? It’s wrong.

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

The drivers side headlight fuse melts continuously causing the headlights to go out specifically use 15 and few 16 for the HID headlights.

Transmission shuddering while accelerating and intermittent code for "low pressure" this vehicle checks as not being a part of recall despite the issue similar to the recall.

MY WIFE RETURNED HOME FROM A SHORT TRIP HERE IN TOWN AND IS UNABLE TO PLACE THE VEHICLE IN PARK. THE SHIFTER INDICATOR IS STUCK IN REVERSE. THIS IS REMINISCENT OF THE ORIGINAL RECALL I BELIEVE IN 2019 REQUIRING A BUSHING ON THE TRANSMISSION CABLE.

.....2014 Dodge Grand Caravan...dc: 07-14...approx date of incident:09-12-2025...reported to Dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, dodge case was opened with NO assistance from dodge at this time! Out of warranty! Dodge is aware of the problem and extended a warranty on the issue up to 10 years/ unlimited mileage...Problem; While driving down the interstate at highway speed my drivers side SEAT BACK HEAD RESTRAINT EXPLODED, almost causing an accident! No warnings, No check engine lights, No airbag lights, nothing just a loud bang and the head restraint slammed forward into the back of my head.....