DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE CHALLENGER- Lansing, MI
The contact leased a 2012 Dodge Challenger. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with melted wiring. Additionally, the contact noticed smoke coming from underneath the engine. The vehicle was not repaired. The vehicle was later towed to the residence. Additionally, the contact was aware that the VIN was included in NHTSA Campaign Numbers: 19V018000 (Air Bags) and 17V435000 (Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted for the recall repair, but no assistance was provided. The used car dealer was contacted, but no assistance was provided. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 DODGE GRAND CARAVAN- New Braunfels, TX
2019 Dodge Van GT when driving in about 2/3 gears(automatic trans.) was slipping and hesitating around August 2025. In July 2025 I decided to have the trans. Fluid and filter exchanged. The dealership was said it was on the schedule for it to be done. After that is when the problem started. Took back to dealership and they ran some tests and noticed the problem. The tech told me to drive it for a while that could be that the transmission needed to get use to the new fluid. It started getting worse. I took it to a transmission shop. They said the fluid was burnt and they needed to open the transmission to look closer. $1500 to check. They said they found issues. Total cost to repair/rebuild would be $6700. I thought it was a lot but it’s my main vehicle and needed it. The van has 92k miles and the transmission should not go out that soon. I’m filing a complaint because I believe the transmission should last longer than it did.
Source: NHTSA WEB SITE -
2018 DODGE JOURNEY- Winter Garden, FL
The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V398000 (Back Over Prevention) which was linked to the failure. The vehicle was not yet repaired. The failure mileage was 83,258
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE DURANGO- Buckeye, AZ
While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic piece that holds the pin broke. Luckily there wasn't a passenger present but this could've done serious head injury. This also puts the driver at risk for the driver side could deploy randomly. There were no messages or warnings or any symptoms indicating to the failure.
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- Beaverton, OR
Sliding doors do not work. Driver side sliding door stopped working 1 month after purchasing from dealership, and passenger door only opens and closes some times. Safety of my family/passengers are affected seriously if there were any accident or failure for passenger door to completely stop working. They will not be able to exit unless crawling to very front of vehicle. Driver sliding door does not open or close at all. Passenger sliding door works 60% of time. I have not taken to a dealer as I cannot afford the cost. Vehicle has not been inspected by anyone. No warning signs to let me know the doors would not or will not work. Someone with the same make/mode/year of dodge grand caravan said there was a recall for the sliding door actuators on this year of van and they got theirs fixed because of the recall. This causes a very big concern for me and my van. I need them fixed please. Thank You
Source: NHTSA WEB SITE -
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2024 DODGE HORNET PHEV- Clinton Township, MI
Upon purchasing the vehicle on September 26th, 2024, my brand new Dodge hornet started experiencing critical failures between the gas engine, the hybrid electrical system, and various safety features in the vehicle. At just 1,800 miles, the vehicles auxiliary coolant pump needed to be replaced along with several other components within that system. The vehicle was at the dealership for 2 months for the repair. Shortly after that, there is electrical systems started to malfunction including the blind spot monitoring system and other safety features. A few months ago, the entire engine blew and needed to be replaced. It was in the shop for over a month for that and the day after I got the vehicle back, it experienced more electrical failures causing the car to brick. The car has been in the shop for a few weeks now with no root cause provided. This vehicle, meets all of the Lemon Law criteria. Also, just a few days before the electrical system failed, the headlights went out while I was driving at night. This was actually the second time this happened. The dealership said they couldn't find any issues the first time but I am waiting to hear what they discover with it now. With the headlights shutting off in the middle of the night, I was unable to see the road ahead of me and almost crashed into a car in front of me. All of these issues have put my son, my friends and myself in danger. Dodge has been having consistent problems with their electric vehicles including their plug-in hybrids over the past 2 years and many of them are still sitting in dealerships bricked. Various recalls have already been issued for the Hornet although none seem to pertain to the powertrain or the hybrid system
Source: NHTSA WEB SITE -
2015 DODGE DURANGO- Cincinnati, OH
My Durango was sitting for 2days and caught on fire.Started in the rear back of the truck on the passenger side. Fire Dept said it was Electrical and 10,000 dollars of damage.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Deforest, WI
P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.
Source: NHTSA WEB SITE -
2016 DODGE CHARGER- Denver, CO
The contact owns a 2016 Dodge Charger. The contact purchased the vehicle, and the vehicle was taken for the Emissions Test; however, the vehicle failed the Emissions Test. The contact notified the dealer and was informed that some unknown sensors had been replaced, and to allow for a week for the vehicle to adjust. The vehicle was taken to the dealer, and the vehicle failed to start. The vehicle was not diagnosed. The contact stopped by the dealer to pick up the vehicle. The vehicle was restarted, and the contact drove the vehicle to the residence. The contact stated that in the evening, the vehicle failed to restart. After several attempts, the vehicle restarted. The contact stated that on a separate occasion, while driving 40 MPH, there was white smoke coming from the rear of the vehicle. The contact stated that there was a plastic burning odor and an abnormal fuel odor entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer. The contact requested that the vehicle have a full inspection, and the dealer refused. The contact was informed that the spark plugs and fuel pump needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 DODGE HORNET PHEV- Muscatine, IA
The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE