DODGE Complaints

ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.

Driver side DRL malfunction and impacts visibility at night. No warning/error codes. Starter Relay causing no crank/Fuel pump failure causing me to stall out in the middle of a intersection

Vehicle loses all power and will not restart Displays driver mode not available Displays numerous systems not working and drains battery. This has happens two times The first was June 14th mileage 13080, second July 17th mileage 14300 (Estimate). On June 22nd thru 24th after starting vehicle parking brake was on without being activated. Vehicle is a safety issue

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

Water gets inside the rear tail light and the lights burn out the same with the side rear lights

They never did the second step of the recall for brake padel collapse and the car still not stopping properly or gripping when stopping even when your foot all the way to the floor. Still give you a hard time to stop the dodge hornet rt and its not safe to drive with defective camera that they say the dealer ship cant fix at all and won't fix it

The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

Front windshield on the passenger side developed a stress crack. There is no impact mark and the crack developed while turning a corner. Hopefully this doesn't mean that there is a deeper issue with the frame. This is a common issue on this year and model specifically that many have been complaining about on online forums. The crack grew from 5 inches to over a foot long within an hour. Others have said this will continue to grow horizontally until it splits the glass in two. This is a huge safety risk for all of the obvious reasons which can be googled. Not to mention it makes the car legally undrivable until fixed.

Odometer Fraud. The contact purchased a 2015 Dodge Challenger. The contact then discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 138,160, and at the time of registration, it was discovered that the mileage was 222,348.

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 MPH with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. There was no injury sustained. The vehicle was taken to an independent mechanic to be inspected; however, the vehicle was not repaired due to a fractured clip. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.