DODGE Complaints

I was driving and I stopped at a stop sign. When I got ready to go, the car stalled and stopped and wouldn't start. After 30 minutes, it started but I ended up having it towed. My mechanic was able to replicate it after putting the car in the sun, running it for 10 minutes and then driving it. When the mechanic tried to look at it, he couldn't find anything to cause it to stop. I look it to the dealership. They were unable to replicate it or find the problem. It seems to happen when the car gets hot it stops without warning. Other people in the Dodge Avenger online group have experienced the same thing. The horn also keeps beeping without warning and the airbag sign is on. I think all of these items are connected. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Service airbag system light keeps coming on and I have done everything to fix it but the light still comes on.

The contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25 MPH, the interior light turned on independently, the control panel started blinking, and the radio became inoperable. Additionally, the vehicle lost motive power. There was no warning light illuminated. The vehicle was steered into a parking lot, where it was turned off but failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with an electrical failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 117,829.

Vehicle was leased 6/21 and spent the first 29 days at the dealership with key-fob, no-start malfunctions. After picking up car 7/22, on 7/27 I get a system illumination system failure, service vehicle. It was dropped off to the dealership Sunday 7/27 for service Monday 7/28 where it still waits for service.

The headrest on the driver’s seat burst open and deployed while waiting in a parking lot.. A very loud and awful exploded to the back of my head and ringing of the ears.

The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable. I cannot believe there is no manual override. I was able to solve this issue by forcing the unlock lever while pressing 'unlock' on the keyfob. However, the main reason I write this complaint, numerous people on various forums report an actuator shorting out in their doors causing this issue, meaning they cannot open the door, by any means, without this actuator being repaired. I cannot for the life of me believe that a system was engineered to not have a simple manual override on a car door. This is beyond me how this got cleared by any sort of regulatory body. If that actuator gets cooked in a fire, I guess the occupants of the car will too.

The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There was no injury sustained. The vehicle was taken to the dealer to be repaired under an unknown extended warranty coverage; however, the dealer declined to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from the dealer, as the LED racetrack lighting was not properly sealed and is collecting water. The collection of water within the light compartment has caused corrosion within, and the wiring to disintegrate. This is a commonly known, yet not addressed safety issue by DODGE. My vehicle will not pass the MA Safety Inspection at the end of the month. I have read on-line many, many complaints, as well as have spoken to other Durango owners who have experienced this same problem. I have already replaced the racetrack lighting ONCE on this vehicle due to water collection and the brake lights not properly working. THIS IS A KNOWN SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that an unknown computer software chip needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V524000(Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 115,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.