DODGE Complaints

I purchased it and within two months the cars breaks were slow to respond, or would lock up and the parking break did not work. The car suddenly shifts into neutral while driving on the high way and surface roads, loses power and has nearly caused multiple accidents. Other times when i try to shift, it does not respond. Car stalls going up hill and at stoplights. I took it for diagnostics twice and both places stated that the symptoms are mirroring the earlier recall problems. One said the spark plugs are ruined from some other issue. When I called the manufacturer they stated that it had previously been repaired on recall. I contacted the dealership where I purchased it and they told me the car was sold "as Is". The problems only got worse. The battery would go dead all of the time. I replaced it and still had the same problem. Windows wouldn't go up and down properly, sun roof would not open and close. Every time I used the blinker to turn right, the windshield wipers would turn on. Now they will not turn off at all. It also turned out that the tires had dry rot. When i went in for an oil change i was told that oil was back flowing into a part of the car that it shouldn't. Now I have to pay $300+ plus towing to have the dealership do a diagnostic so that I can ask the manufacturer to cover the cost of repairing it (again) because the first repairs done when the previous owner had it, did not work. The car is a death trap. At this point the car has been sitting until I can afford repairs because Ive been scared to death to drive it. Too many near misses, once with a semi, when the car shut down while doing almost 70mph. It should be illegal to sell this car to anyone new or used. I have an appointment at the Dodge/Chrysler dealership for repairs, but since it was supposedly "fixed" previously, i have very little faith that it can or will be properly repaired.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the diagnosis was unknown. The vehicle was repaired as the front brakes were repaired. The contact mention while attempting to reverse the vehicle the rearview camera takes a few mins to display an image. The contact was relating the failure to related to the NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) however, the VIN was not included in the recall. The contact was also relating his second failure to NHTSA Campaign Number: 18V398000( BACK OVER PREVENTION )however, the VIN was not included in the recall. The manufacturer was notified of the failure, and they sent a message stating her vin was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the diagnostic result was unknown. The front brakes were replaced, and the vehicle was repaired. The contact stated that while attempting to reverse, the rearview camera image was slow to be displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure, and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the result was not provided. The front brakes were replaced, and the vehicle was repaired. The contact stated while attempting to reverse the rearview camera image was not immediately displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 (SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

It started with third brake light out, then,tail wipers intermittenly work, then camera not working- had to have someone watch the back of car to see also right inside light out AND Tailgate wont lock with rest of doors After looking on YOUTUBE this has been going on since 2012

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2004 Dodge Stratus. The contact stated while reversing, the passenger's side front wheel detached. The contact stated that the vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall repair with similar failure; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,334.

The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving from a complete stop, the vehicle made an abnormal sound, hesitated while responding, and the transmission shifted hard. The contact stated that the failure recurred while driving at various speeds, and the vehicle felt like it was going to stall. The contact stated that while coming to a complete stop, the vehicle jerked, the transmission shifted hard and made an abnormal clunking sound. Additionally, the contact stated that the passenger's side sliding door automatic locking mechanism was inoperable, requiring the contact to manually unlock and lock the door with the interior door lever. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the actuator for the driver’s side rear sliding door failed to operate as intended, and the contact was forced to secure the door with a ratchet strap. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.