DODGE Complaints

So this is not about an actual incident that occurred but is more so about about an issue with a manufacturer ive uncovered , being a mechanic and working primarily on dodge vehicles ive noticed at least for the last 2 years of modules the part numbers they list for their car line have not had the correct modules in them , in my own case I needed a module for my own car ,Ive bought 2 from junkyards using dodges own service library and the cars vins they came from that were once on the road and both cars had the wrong module numbers , I have since ordered a brand new module using the exact part number from a dealership brand new in the box and that module is also not the correct part number..my concern is who else is driving these cars from at least the last 2 years with the wrong module in the car, I have read all 3 modules using witech dodges own software and all 3 are not the ones that are supposed to be in them..I also know there are 152 on backorder of the correct ones that should have been in them with 0 being made...im not really one for conspiracy but this is kinda crazy. I know for sure that things like vehicle weight and stuff are programmed into these and the wrong calibration of that alone could easily cause the system to not function as designed causing crashes that could have been avoided if the system were functioning properly , the part number in question should have been 68399772AE,68399772AF and if they ever get a supplier for the latest revision they list that part number is 68399772AG, the supersession they list is from at least 2021 model years forward so it may have been even longer but I only have proof for the 23 year cars.the cars affected are chrysler 300, dodge challenger and dodge charger all trim levels as far as I've seen should have 68399772AE and none do. The file uploaded is a picture of a brand new 68399772AE out of the box and what was actually in the box. I have more of junkyard car modules that also weren't correct.

I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission is slipping between 2nd and 3rd gear with low miles 71357 and already having. Transmission issues

The interior door panels on both front doors of my 2016 Dodge Charger SXT have warped and pulled away from the frame near the window area. The defect appears to be heat-related, and the panels have progressively worsened over time. This issue has not only affected the cosmetic integrity of the vehicle, but it also poses a safety risk by potentially interfering with side airbag deployment or window functionality. I believe this could compromise occupant safety in the event of a side-impact collision. The issue is visible and can be inspected upon request. The problem has not been officially confirmed by a Dodge dealer, but it is widely documented online and the subject of an active class action lawsuit [XXX] et al. v. FCA US LLC). I reported this defect to CarComplaints.com over three years ago and have seen other owners report identical issues with Chargers from similar model years. The vehicle has not yet been inspected by the manufacturer, police, or an insurance representative. There were no warning lights or messages related to this issue. The defect gradually became visible approximately two years after I purchased the vehicle. To date, no resolution or support has been provided by Dodge or FCA despite the known and recurring nature of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The van started to make a loud whining sound while going down the highway around 60 miles an hour. When we slowed down and turned onto a smaller road and tried to accelerate the rpm’s went to around 5,000 and it was barely moving. Had to stop for a long time and was able to drive it the last couple of miles home very slowly. Several children in the car were at risk if someone had hit us at hwy speed

I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I’ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [XXX] , [XXX] , and [XXX] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my Year, Make, and Model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Daytime running lights stopped working at 40,000 miles. Only fix would be to get an entirely new headlight.

The gas tank fell onto the road while driving to pick up my daughter from the bus. I immediately pulled over due to the sound. I then saw the front of the gas tank on the ground , half a mile down the road I was traveling there are alot of pit holes and that could of ended in a fire or worse with my tank dragging the ground. I have taken it to the dealership that would help repair the recall but they have yet to repair or give me information about what the manufacturer has said on what to do. They told me it is to rusty underneath to repair and contacted manufacturer. I am without a vehicle its been almost 2 weeks and I have a 6 year old child and my own health issues that inquire dr appointments. I have no money for a rental and no family or friends who can help with rides. I am unsure of what to do next I just know this is extremely frustrating considering I had purchased this vehicle only a few months ago.