DODGE Complaints

My SHIFTER is messing up again recall U4 i believe and my its a recall on my vehicle ive had this vehicle for 2 years they stated the previous owner already had repaired but im imforming them i am still having the issue my car will literally stop going in the middle of the highway. Ive almost been close to getting in a accident and all everyone can say is it has already been repaired but i want them to understand that it may was repaired but it wasnt done correctly because something is wrong with my shifter/trasmission and electrical system. Which are both two valid recalls that i have. My shifter just blinks out of nowhere and just will stop at any moment. If the person behind me wasnt paying attention i couldve died or been harm seriously due to this keep happening while i am driving on the highway.

My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?

The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the U-connect screen that displays the image at the rear of the vehicle with the back over prevention camera with the message stating "Camera System Unavailable" displayed on a blue screen. The mileage on the instrument panel was blinking consistently. The vehicle was taken to the dealer who stated that the blinking on the instrument panel was caused by the back-over prevention camera failure. The overhead wiring harness was replaced; however, the failure persisted. The dealer stated there was a possible module that may be released to repair the vehicle. The dealer confirmed there was no fix for the recall. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

The car started to accelerate on it's own. I had to use the brake to slow down and stop

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear axle differential pin retaining bolt had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,704.

The engine coil packs and spark plus were faulty. After we paid the dealership 700 to fix WHICH WAS NEVER FIXED then we fixed on our own paid a family friend to look at and fixed and then to another dealer to fix NEVER WERE fixed which cause faulty engine and engine collapsed. When told the dealer ship the problem they told us they couldn’t look at it until 2 weeks from that day and then we had to pay for it.

Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.

The contact called on behalf of her son who owns a 2012 Dodge Avenger. The contact stated that while her son was exiting a parking lot, upon driving over a speed bump, the passenger’s side head restraint unintendedly deployed. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The cause of the failure was not yet determined, and the vehicle was not repaired. The contact stated that the failure persisted and had become more frequent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

The recall was for the PCM, which is the powertrain control module. Dodge reprogrammed it, but now my mechanic is telling me it actually needs to be replaced—and I’m being charged for that. I don’t believe the recall resolved the core issue, and I’m concerned the repair wasn’t thorough enough. I’d like to request that my case be escalated or reviewed for possible goodwill assistance or reimbursement. I have the VIN and documentation if you need it.