DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 DODGE CHARGER- Fresno, CA
The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ALAMEDA, CA
On [XXX] around [XXX] I was driving 25mph in Alameda CA, and about two minutes into the ride, the airbag warning light came on. My fiance was in the passenger seat and our dog was in the back. About 15 minutes into the drive, my side airbags deployed without any collision or even bump in the road. I carefully and swiftly turned onto a side street and pulled over. My fiancé and I got out of the car, and as we took our dog out of the back seat, the primary airbags (steering wheel and passenger seat) deployed, and shattered the windshield. The dashboard was cracked as a result of the primary bags deploying. My fiancé's arm was bruised from the side airbag deploying (photo evidence taken). We called the police and they came to document the incident and confirmed that there was no collision (police report included). Vehicle was then towed home and is available for inspection. We've tried calling the dealership that the car was purchased, but it seems to be out of business. 1. Component that malfunctioned: Airbag and Indicator lights; available for inspection 2. Safety: This incident easily could've led us to crash teh vehicle and harm ourselves and others in the process, and much more seriously hurt us if we did not evacuate the car. My fiancé's arm is bruised. 3. No so far, we cannot get a hold of a dealer since ours was closed - but welcome an investigation 4. Yes, by police. The police report #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2015 DODGE DART- Sacramento, CA
The contact owns a 2015 Dodge Dart. The contact stated while driving approximately 55-70 MPH and depressing the accelerator pedal, the vehicle lost motive power and shifted to neutral. The contact constantly depressed the accelerator pedal and the vehicle regained proper acceleration. The contact stated that the failure had occurred several times and was occurring within every 5-6 miles. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact stated that another dealer, Hoblit Chrysler Dodge Jeep RAM (333 Main St, Woodland, CA 95695); was contacted and confirmed that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE JOURNEY- Valdosta, GA
I came out of a meeting and found it this way. There is no evidence of an accident or hit while I was away. Also there is no evidence of anything making impact with the headrest inside the vehicle.
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- Lawton, OK
The oil filter housing for Jeep Dodge Chrysler 3.6 is originally made with plastic. Now its made with metal. My van is leaking oil. I went to get an oil change and was told from the shop that I had a oil leak. Oil is all over the engine. They were telling me that they see this so often, and that it should be recalled. Jeep has the exact same issue and has a recall. I can actually smell it inside the car. This is the second time I was told this. The leak is getting worst. Times are super hard out here. I would love if someone could look into this.
Source: NHTSA WEB SITE -
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2023 DODGE CHARGER- Drew, MS
Transmission slippage when shifting from reverse to drive that causes a 2-3 second delay before transmission engages. Service manager at Cannons (CDJR) in Greenwood, MS advised that the cause of the slippage was due to fluid friction and that Dodge was aware of the issue, but hadn't issued a recall notice because they (Dodge) didn't know what was causing the problem with the transmission. The service manager advised me to just continue driving the car until further notice.
Source: NHTSA WEB SITE -
2018 DODGE DURANGO- Berkley, MI
Right hand and left hand intake camshaft were damaged by the slider rocker finger follower. Cylinder 5 was the worst. Metal was sent through the overhead and got into the intake phaser. Parts were recently removed by the dealer and should be available if request is made shortly. Failure was found prior to catastrophic failure due to noise from the engine compartment. Vehicle was dropped off in the overnight drop box to allow vehicle the best chance to replicate the noise. Noise was only noticeable during cold starts below 30°f at idle and no load. Once the car warmed up, the noise was much less noticeable and could easily have been overlooked. No check engine lights were illuminated. If problem was not corrected, I'm confident this vehicle would have left me stranded by loss of power during driving putting me and my family in an unsafe situation. I first noticed the objectionable noise in November 2024 but was unable to get it to replicate reliably so a dealer could diagnose it. The problem was replicated by a dealer and components were replaced under warranty @ 53,272 miles. Oil changes were completed in line or ahead of the oil life monitor system in the cars instrument cluster. This seems to be a cold climate design issue with no oil being provided to the intake camshaft to sliding rocker finger follower interface during start up as oil appears to be fed from exhaust side lash adjuster. I suspect this same issue will reappear as the replacement parts are the same with no apparent improvements. Since the repair I've noticed improved fuel economy, smoother accelerations and shifts, and overall less noise. The degradation of these things before was slow enough to be unnoticeable.
Source: NHTSA WEB SITE -
2015 DODGE DART- Austin, TX
The contact owns a 2015 Dodge Dart. The contact stated that while the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the key failed to release from the ignition. The contact stated that it took five hours to get the key out of the ignition. The dealer was made aware of the failure. The contact was informed that an unknown recall repair was performed in September of 2019, which involved the replacement of the shifter bushing cable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE JOURNEY- Duncan, OK
The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 MPH and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 MPH, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving. The vehicle was taken to AutoZone, and to the dealer; however, the failure could not be duplicated. Additionally, the contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to AutoZone, where the failure could not be duplicated. The contact's husband replaced the rearview camera fuse, per the Owner's Manual instructions; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact related the failures to NHTSA Campaign Numbers: 22V723000 (Exterior Lighting), 18V524000(Electrical System), and 18V398000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE RAM 1500- Oconto, WI
Rear fenders are rusted such that wiring harness falls off from underside if fenders and rubs on tires. Middle of frame rusted through on right and left side and dealer's floor lift went about half-way through both sides when the technician. tried to raise truck to check wiring under truck. The lift only crunched about halfway through near the middle of the frame. That was the point when the technician noticed the truck was lifting unevenly and making a crunching sound when he started trying to lift it. He left the truck as it was - with two wheels on the floor and two wheels about an inch off the floor He hollered for th shop supervisor to look at, who came and got me in the waiting room to show me what happened. The dealership could not repair the frame, but said there was a welding shop a couple of miles away down a back road in Zachow, WI where I could safely drive to if I went really slow. I don't know when the frame started rusting or the date the dealer's hydraulic lift broke through the frame. The truck's rear fenders were starting to significantly rust when it was about 3-4 years old. It was purchased new. I don't know how badly the frame had rusted at that time. I'm fairly certain the truck had less that 100,000 miles on it when the dealer found that the frame was rusted through. It's 22 years old now and was bought new in 2003. It has 147,000 miles on it today. Assuming that the miles/year were roughly the same at 6,682, and the tail lights started acting "funny" (the reason we brought the truck to the dealership),happened the year after we bought our new 2013 Lund boat (2014), that would put the mileage on the truck at 73,502. This type of dangerous deterioration should not happen with a low-mileage vehicle like ours.
Source: NHTSA WEB SITE