DODGE Complaints

The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.

The backup camera fails to work daily. It started out once in a while. Then it became more and more frequent. Every once in a while it will come on, but only for a few seconds. The image may or may not be upside-down. This has been reported with other 2019 Dodge Journey vehicles.

In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged. This continued to happen anytime that sliding door was either locked or unlocked. In June of 2024, using the driver's side control panel, I attempted to unlock the passenger sliding door. The door didn't make the buzzing sound, but it also would not unlock. The door was seized shut. I use this vehicle to transport my three children to and from school. Their drop offs are on the right hand side. With the passenger sliding door being seized shut, because of the faulty actuator, my children have to get out on the driver's side door and into incoming traffic! This is a great risk to my children. I called to get it repaired from the dealer I purchased it from with the actuator recall that was issued only to be told thaty vehicle wasn't covered in that recall, yet I still have a door that is seized shut from the recalled actuator part.

My family was in the vehicle driving on the hwy in town and suddenly the car revved all the way up to 5000 rpms and would not shift out of first gear. When my husband shifted the car from drive to reverse to park the transmission made a loud clunking noise and hard jerking motion, the check engine light came on. There were no warning signs or lamps. this happened all within 30 seconds of driving down the highway. Since the vehicle would not shift out of first gear our safety was put at risk being we were on a major hwy and unable to gain speed or move out of way of traffic.

The contact owns a 2013 Dodge Avenger. The contact stated while driving at an undisclosed speed, the vehicle lost motive with several unknown warning lights illuminated. The contact stated that the warning lights on the instrument panel flashed on and off. The contact stated that the horn was inadvertently honked while the vehicle was losing motive power. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags); and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 123,000.

BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.

The contact owned a 2006 Dodge Dakota. The contact stated while driving at 45 MPH, the vehicle was involved in a no-fault head-on collision. The vehicle was damaged to the front of the vehicle and the driver's side of the vehicle. The air bags did not deploy. The vehicle was towed to a tow yard. The vehicle was deemed a total loss by the insurance company. The local police and paramedics were at the scene. No police reports were filed, however, the report number was unavailable. The contact was transported to the local hospital. The contact sustained injuries included a facial fracture, traumatic brain injury, broken right eye socket, crushed bladder, injury to both feet (toes), and impaired speech. The contact stated that this was the two-year anniversary of the crash. In addition, the contact was continuing to receive physical and speech therapy. In addition, the contact referenced an unknown recall in which the air bags were replaced in the vehicle four months prior to the crash. The contact was concerned that the air bag repair was not performed correctly, since the air bags did not deploy. The manufacturer was made aware of the failure. The failure mileage was approximately 117,858.

Front frame bracket on gas tank has rotted out. There is a recall on this already for other 2012 ram 1500 vehicles. Nhtsa 18v-160 frame bracket