DODGE Complaints

The contact owns a 2005 Dodge Ram 1500. The contact stated that while her husband was driving 40 MPH, the vehicle abruptly came to a complete stop in the middle of the roadway. After a visual inspection, the driver observed that the draft shaft had become disconnected. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear axle pinion nut. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V796000 (Power Train); the VIN was included, but the vehicle had been repaired in 2016. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 218,000.

The contact owned a 2007 Dodge Caliber. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision, which was no fault of the contact. The contact's vehicle was damaged to the front of the vehicle and on the passenger's front side of the vehicle. The contact stated that the other driver's vehicle crashed into the contact's vehicle at a high rate of speed. The air bags did not deploy. The vehicle was towed to a local tow yard. The paramedics and the local Police arrived at the scene. A Police report was filed, however, the report number was unavailable. The vehicle was deemed a total loss. The contact was the only occupant in the vehicle. The contact was transported to the local medical center, however, due to the severity of the injuries and the specific treatments that the contact required, the contact was transferred to a medical center that specialized in the contact's required treatments. The contact-sustained injuries included but were not limited to traumatic brain injury, seizures, impaired speech, physical and mental disabilities, intermittent paralysis, damage to the spinal cord, and amnesia. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Dodge Durango. The contact stated that while attempting to use the driver’s side seat belt, the seat belt failed to retract or work as intended. The vehicle was taken to a dealer where it was diagnosed that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Hello. My complaint is on the motor mounts, the OEM factory/manufacturer ones that car dealers service/replace. Long story short, in 1 year and 3 months’ timeframe, my motor mounts have been replaced not once, nor twice, but THREE times. It runs the risks of damaging my motor/engine internally and is a safety hazard on the road. The first replacement (August 2023) was due to broken motor mounts and about 4-5 mounts got replaced. Eight months later (April 2024), the second incident was due to ‘faulty OEM parts’ quoted by my car dealer who services my vehicle. They replaced 2-3 mounts. This third incident (October-November 2024) is on a six-month old install, still oem parts. I had the left motor mount replaced after my engine started to sound like it was about to fall apart; hence, the safety risk of an engine failing, falling apart, or falling off/out the vehicle while on the road. After this third replacement, the dodge dealer recommended that I file a recall report because they were concerned about the risks and damage caused by all of the motor mounts my car has seemingly been violated from. When researching if this problem is just my car or not, I came across a dodge forum where MANY dodge dart owners of years 2013-2016 have had these motor mount issues. All have said that this should be a recall, and frankly I agree, because replacing motor mounts every 6-8 months is not only ridiculous, but concerning at the amount of risk. I did the math and in the span of 1.5 years and 12,169 miles, my mounts have been replaced at least three times by Laird Noller Ford AND Briggs Dodge. I attached all documents plus the carfax of one replacement that I couldn’t find the document. There is other parts damaged because of these motor mounts also pictured. When will it stop?

My 2018 dodge journey has a bad oder of gas when I am sitting at a light or in a drive thru. It's scary to drive at times since the odor is so bad. It gets worse when the heat is on

I took my car to the mechanic because the car was leaking radiator fluid. In testing the car he found that the head gasket had blown. He confirmed this with a hydrocarbon test. The car has 72,000 miles on it. I am the original owner. After saving the money to get the head gasket done. I was driving the car around when it began to to run poorly. At idle it was running very badly. I took it back to the mechanic to see what this issue was. After doing some testing they started to take the camshaft out of the car. It came out in 2 pieces. My car has the 3.6 in it. There is a class action lawsuit for this issue but because whatever part was linked to the lawsuit was not installed in my car I am not entitled to the fix. There are many more people with the same issue with the 3.6 liter Pentastar motor that I have had to go through after doing a bunch of research. This car is my dream car. I have taken excellent care of her. She has gotten oil changes religiously. I am at a complete loss as to how a camshaft can break. I have attached pictures of the camshaft and at the break you can see where there are defects in the metal causing it to break in two.

My airbag light goes on intermittently. I have no idea why. I took it to an independent repair shop and they said that they could not help me, I needed to check with the dealer to see if there was a recall. I checked for recalls, and there was no recall. Additionally, the tire pressure sensors also turn on intermittently even when tire pressure is correct.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 103,000.

The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.