DODGE Complaints

The contact owns a 2015 Dodge Journey. The contact stated that while the vehicle was parked the ABS warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS Module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

NHTSA recall No. 23E-019 covers the replacement of defective Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB built with a Julian Date code between 8166 and 9106. Bullet point number 6 in the 'chronology' of 23E-019 states "suspect service parts were not used in vehicle production". I disagree. While in the dealership for recall No. 22V-426 to re-program Hydraulic Control Unit / Anti-Lock Brake System parts No. 68085397AB and 68442478AB, I was told both those parts are now bad and need replacing. The Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB taken off my vehicle has a date code of 8201. This is within the defective date range that was not supposed to be used in vehicle production. We bought the car new and it's never been in for any brake related work. The dealership says our VIN is not on the list of covered vehicles so we paid $1,578.41

The contact owned a 2019 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, when a vehicle pulled out in front of her vehicle she swerved to the left to avoid the vehicle and crashed into a vehicle that was stopped for traffic on the road. The contact's vehicle front driver's bumper, grill, and headlight had crashed into the stopped vehicle's passenger side rear bumper and wheel well. The contact stated the police and EMS were on the scene. None of the air bags deployed. The contact stated that she complained about pain in both her collarbones and pain in both her knees. The contact was examined by the EMS, but declined to be transported to the ER. The contact had her vehicle towed back to her residence. The vehicle was inspected by her insurance provider and was declared a total loss. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.

I noticed this morning when approaching the car that there was an oil spot under the car. I checked the oil and it is two courts low. There is oil puddled on the frame rails under the coolant reservoir. When I took the coolant cap off, there's nothing but oil in the tank. We have yet to have the car towed and inspected by a certified mechanic. The car drove normal and was within normal operating range when parked. Car has been serviced by a local certified shop at all intervals.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received recall early 2024: Manufacturer Recall Number19B NHTSA Recall Number24V-198 Problem was supposed to have been resolved early 2024. Have not received any new information and according to website information, recall is incomplete but repair parts are not available. Can someone tell me if this is a serious problem and when can I expect the parts be made available to fix this problem?

While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor “B” Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed at night, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.

The contact owns a 1994 Dodge Ram 2500. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 01V037000 (Vehicle Speed Control) and 99V214000 (Suspension); however, the parts to do the recall repairs were not yet available. The local dealer and a second dealer, Chrysler Dodge Jeep Ram (5401 I-30 Frontage Rd, Greenville, TX 75402), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were not required to perform the recall repair because the vehicle was more than 10 years old. However, the vehicle was not more than 10 years old on the date the defect or noncompliance was determined. The contact had not experienced a failure. Parts distribution disconnect.