DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 DODGE CHARGER- Palm Bay, FL
The contact owns a 2021 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the “Service Transmission” message displayed. The contact stated that the continue to drive and do not shift message was displayed. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated while driving 65 MPH, the contact noticed smoke coming from the vehicle and noticed that the transmission had overheated. The vehicle was towed back to the dealer where it was not diagnosed or repaired. An independent mechanic was contacted and informed the contact that the head gasket might have failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 DODGE RAM 2500- Orange Park, FL
White paint job from the factory has totaly failed down to the bare metal in some places and has cracks all over the truck. I understand that their was a formula change in the paint for a couple years. My truck is one of them . The paint job is totaly failed. This a factory defect. Can you help me with this issue. This was my first new truck ever and have cared for it to the best ability. The cost of a paint job is scary. Thanks
Source: NHTSA WEB SITE -
2008 DODGE AVENGER- Saint Michael, PA
The contact owns a 2008 Dodge Avenger. The contact stated that while turning to the right, the passenger’s side front wheel seemed to be rubbing against the rubber or plastic piece underneath the vehicle. The vehicle was taken to a certified mechanic who diagnosed that the front suspension cross member had failed due to excessive rust. The contact was informed that the front suspension cross member needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 DODGE GRAND CARAVAN- Granada Hills, CA
ISSUE: sliding door lock actuators seize and lock the door. Only way to unlock is to take completely apart the inside door panels, motors, cables etc etc, it's hell. This is definitely a safety issue.
Source: NHTSA WEB SITE -
2010 DODGE CHALLENGER- Upland, CA
The contact owns a 2010 Dodge Challenger. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the instrument panel was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the battery was replaced. The contact had received notification on NHTSA Campaign Number: 16V352000 (AIR BAGS). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 185,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 DODGE JOURNEY- Huntertown, IN
I’ve had to replace the thermostat 4 times in 6 months, PTO was just repaired and now it fails to accelerate past 2000 rpm, transmission is clunking when shifting. I just got my car back from the Chrysler dealership.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Mansfield, OH
My 2016 dodge journey sxt is currently having transmission problems and is stuck in 3rd gear.
Source: NHTSA WEB SITE -
2018 DODGE DURANGO- Bartonville, IL
10/28/2024 National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Subject: Report of Safety Issue - Dodge Uconnect Radio Malfunction The infotainment system in my Dodge vehicle, equipped with Uconnect radio, has malfunctioned, affecting safe operation. The radio’s touchscreen has a “delaminating” defect, as described by a Dodge technician, causing erratic, uncommanded screen activity, sometimes leading to unintentional actions such as an inadvertent 911 call. This random, uncontrollable behavior affects critical functions like navigation, radio, and climate controls, creating a significant safety risk by distracting the driver. The issue also impacts the rear-view camera when the screen freezes. The problem has been reproduced and confirmed by a Dodge technician as a screen delamination defect, who noted this is a recurring issue with Uconnect in Dodge vehicles. No other entities, such as police or insurance representatives, have inspected the component, but the dealership quoted $900 for repairs since my vehicle is no longer under warranty. Given that this defect is widespread and the financial impact is substantial, I am filing this report in hopes of a broader resolution. No specific warning lamps or dashboard messages indicated the problem before it began. The erratic behavior first occurred during normal operation and has continued intermittently. I believe this issue should be investigated as it presents a serious safety concern for Dodge owners. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 DODGE DURANGO- Sterling Heights, MI
Every time I start my 2020 Dodge Durango I hear and feel a hard shift into reverse. No transmission fluid loss, just increasingly louder & feeling if the shift change. ***Vehicle started this @ 20,000 miles and only has 32,000 on it now.
Source: NHTSA WEB SITE -
2019 DODGE GRAND CARAVAN- LAS VEGAS, NV
10/2020 - Bought this van at Findlay Honda in Henderson, relied upon Carfax report provided by the dealer that No Manufacture Recalls Reported to Carfax. Vehicle Qualifies for the Carfax Buyback Program. [XXX] - @ around 1am I was driving at [XXX] towards [XXX] when the van lose power and was forced to parked near a safety zone. Waited out for an hour and was able to arrived home safely. 02/24/24 - Called Findlay Honda about the incident but was told it was not covered by an extended warranty. Was told to call Towbin Dodge Henderson. The van was towed by Agero Towing to Towbin Dodge for diagnosis. 02/29/24 - Towbin Dodge Henderson confirmed that the Automatic Transmission failed and must be replaced and fix for $8,100+ coz it's no longer covered by a manufacturer's warranty for driving 60,298 miles. The vehicle was not inspected by the manufacturer, police, insurance representatives. [XXX] - I noticed a dashboard warning to change oil so I went to a mechanic friend for change oil that day. Went back to mechanic on 02/21/24 because the warning for change oil still popping up. Ask to check the transmission oil and showed me the oil level is proper and color is red. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE