DODGE Complaints

1. Driver headrest was broken while car was in driveway. I found the headrest broken and then reported to nhtsa. org after reading some Dodge forums

Key fob gets stuck in the ignition. I have to set in the car for about 10 minutes before it will release. I did take to have looked at and the ignition switch and fob was replaced. However, still doing the same thing. As I look on You Tube, I am not the only one having this problem with this car. I have been dealing with this issue and just finding out I can put in a complaint. I have attached copy of the receipt.

this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.

open recall since March and it still has not been resolved. Worried about safety on this vehicle if not fixed.

The component that failed was the passengers headrest. It automatically deployed while driving with no collision or hit. I was able to stop and park right away because it hit my daughter on the head. I just wanted to make sure she was good. This happened today 07/16/2024 so will call my dealer tomorrow to see if they can do something about it and hopefully they can fix it. For now, I thank God my daughter is good. I did no report with insurance, or police. I had no warning before it happened.

System that failed in my 2018 Durango is the Electrical. Multiple reports from myself as well as other customers as to why the electrical fails in these vehicles is due to heavy rain storms and/or car washes. This issue has cause my electrical to fail and now a costly repair for myself that I should not be responsible for. I have reaches out to the dealership many times with this issue and they failed to help me. The Electrical issue has been diagnosed by the dealership and are unwilling to help rectifie this issue. This issue is not just affecting me as a customer, but thousands of others. The issue has been inspected by certified technicians at the dealership and they have contacted the warranty company to let them know of the issue and will not fix the issue because of water damage but this is a well known issue in the 2018 Durangos that then intern affects the Electrical in these vehicles. Multiple warnings were giving and I reaches out to the dealership multiple times regarding the issue. These issues have been ongoing since owning the vehicle and kept getting swept away by the dealership for the repairs.

The infotainment system is delaminating causing the system to start to dial random numbers with the ability for it to call 911 and hit the SOS button. This is a known issue with the Uconnect 8.4" system. It's an ongoing issue that they refuse to recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Dodge Durango. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to pull over to the shoulder of the roadway and turn off the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the water pump and thermostat. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who then diagnosed a failure with the radiator. The vehicle was repaired, the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 93,000.

Airbag recalled since March 2024, & no Dodge dealer in the Charlotte or surrounding areas has a remedy available. This is extremely dangerous and I have my child with me. I need to get this recall fixed ASAP! This is a danger and my only form of transportation.