DODGE Complaints

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The driver's side seatbelt no longer retracts. The seatbelt lays loose across the driver's chest. There appears to be a break in a clip causing some pinching on the seatbelt keeping it from retracting. Searching the internet this appears to be a common issue with 2014/2015 Durangos.

The passenger headrest opened up during normal driving and hit the passenger in the head, hard. Upon inspection the brackets that hold some sort of spring-loaded mechanism appear to have cracked/broken to allow the head rest to open up.

The contact called on behalf of a customer who owns a 2013 Dodge Charger. The contact who is an independent mechanic, stated that the vehicle was driven to his place of business; however, upon arrival the vehicle was smoking with an abnormally strong fuel odor. The contact stated upon inspecting the vehicle, the contact became aware that the fuel pump was dry, and fuel was leaking onto the ground from the side of the fuel tank. The contact stated that upon removal of the exhaust, the contact became aware that fuel was leaking from the exhaust pipe. The contact stated that when the muffler was removed, there was fuel pouring out of the muffler. Additionally, the contact stated that there was a hole in the heat shield and the fuel tank. The contact stated that the vehicle had two mufflers and no resonators installed. The contact stated that the fuel tank, muffler, exhaust pipe, and heat shield needed to be replaced. The vehicle was currently being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,237.

As I was driving on the highway my headrest made a loud bang and smaked the back of my head/ neck with a lot of force. I almost lost control of the vehicle, and it really hurt. My headrest still is apart. Going to see if a dealership can do anything tomorrow. This was so scary it is a huge saftey issue.

I bought the car 2 weeks ago with 105k miles on it. The car has died approximately 20 times in the last 2 weeks while I am driving it. It is so insanely dangerous, you will be going down a busy street and the car completely dies without warning. There is no dash lights on, no warning. The power steering goes. It's an accident waiting to happen, it’s unacceptable. After spending 2k at the mechanic and still the same problem. They have now told me I need the TIPM replaced at the dealership. Which also affects the lights, which are erratic, they come on or come off when they want, along with the horn. It’s also pushes the motors into limp mode so it runs really hard over 20 miles an hour even while idle. The car will also die while in idle/park or when you shift gears. The car is basically an all day event to start and if you get it to stay on, if you are able to get it, don’t touch the key or it will automatically the car off. The TIPM system will also stay on, even while car is off causing your battery to drain.

On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge customer advocate group, who are not open on Sundays. The passenger in the front passenger seat was struck in the back of the head when the rest deployed, Causing headache, discomfort, and some nausea.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect. Recall consequences: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

As I was driving home on a city street, the entire car locked. I had no steering control. My brakes didn’t work the Entire vehicle locked. In the middle of the street. I turned the ignition off, put it in park and restarted the car only then did it work properly. This is the second time this vehicle has locked. This is very dangerous as I had a child in the car with me and I was in traffic. My brakes didn’t work, I had to use two feet really hard then I was able to stop the vehicle. The steering wheel didn’t work. Nothing worked. I don’t know What’s the problem. The very first time this happened, while dropping the child off at school, I put the car in park, I was not able to get the shifter out of park. The car locked. I sat in my car, wondering what to do decided to go on the web and check out problems with this particular vehicle, then I noticed there is a little door leading to the shifter to change it manually. But when you are in traffic, there is no time to look for a screwdriver to open the door to do anything manually. This is a safety hazard and I really don’t know why there is not a recall on this vehicle.

The back seats still rattle .. if it was already repaired ... has apparently broken loose again