DODGE Complaints

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

I was driving along thankfully at a low rate of speed when suddenly my passenger seat head rest popped really loud and sprang open. Scared the Crap out of me, and caused me to swerve really hard and almost out of my lane. Thank God no one was sitting in the passenger seat at the time!!

My cars ABS, traction control, emergency break lights came on and I went to look up what was wrong and other 2012 dodge journeys have a recall on the problem that is wrong with my car (R61). I only have 1 recall on my specific car. So now I have to pay to replace the part.

What component or system failed or malfunctioned? Airbag. Not sure about the available for inspection. How was your safety or safety of others put at risk? In accident airbag did not deploy and both driver and passenger were injured. Driver suffered head injuries and concussion. Has the problem been reproduced or confirmed by a dealer or independent service center? Car is totaled out by insurance company. Not sure of answer to this question. Has the vehicle or component inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared? No.

Sliding door latch mechanism failed on the right rear passenger door. Part number 68030380AE. The right rear passenger door was locked in the closed position. No amount of effort would open the door. I feel this is a severe safety issue. If there was an accident, especially involving the vehicle catching fire, the passenger would not be able to exit the vehicle. Please help. There should be a manual override for this latch mechanism.

The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included. Here is a discussion post of consumers discussing this same issue for reference.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up

This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years. My make and year qualify but the manufacturer has not added my model to the list of affected parts. I have verified my model has the same actuator MPN as the one affected, but still not added to the list. This is a safety issue as how do we get our kids out in a safe and timely manner in an event of an emergency? This weekend we had to crawl back to the back to safely buckle them in and get them out. Would like for this issue to be forced to add the 2017 Dodge Grand Caravan SXT model to the extension of the manufacturers warranty known problem with rear power sliding and locking door actuators. The manufacturer is aware of the problem and is at risk of a lawsuit of this issue.

The contact owns a 2013 Dodge Dart. The contact stated that after releasing the parking brake, the rear passenger’s side brake vault release failed to return to its original position. The contact had to release the brake manually by going underneath the vehicle and using a crowbar. The vehicle was taken to a local dealer where it was diagnosed that the actuator had seized, and the caliper needed to be replaced. The vehicle was not repaired. After investigation, the contact associated the failure with NHTSA Campaign Number: 13V124000 (Parking Brake) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

Engine light came on. ABS light on. Red lightning bolt light came on. Car running very rough with diminishing power. Local mechanic said take it to the dealer. Took it to the dealer and it was repaired. Noted that there is a recall for RAM trucks with same problem but none for the Journey.