DODGE Complaints

View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 DODGE JOURNEY
    - bridgeton, NJ

    Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues

    Source: NHTSA WEB SITE
  • 2015 DODGE GRAND CARAVAN
    - Casa Grande, AZ

    The vehicle experienced a sudden transmission/powertrain failure while driving. The transmission began slipping, with engine RPM increasing but the vehicle failing to accelerate normally. The vehicle would move very slowly or not move forward at all, creating a significant safety risk in traffic because the driver could not reliably accelerate, merge, or clear intersections. Prior to complete failure, symptoms included delayed engagement when shifting into drive, sluggish acceleration, and slipping under throttle. There were no clear warning lamps before the incident, or any warning indicators were minimal/unclear. The issue worsened rapidly. Inspection by a service center/dealer confirmed the transmission fluid was extremely low and identified a failed transmission pump. The dealer refilled the transmission fluid, but the vehicle still would not move, confirming the failure was not caused by fluid level alone. The dealer advised that the transmission had sustained internal damage and required full transmission replacement. This failure appears consistent with numerous reported transmission pump and powertrain complaints involving the 2015 Dodge Grand Caravan, including delayed engagement, slipping, loss of propulsion, and sudden transmission failure. The failed components should be available for inspection upon request

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - GLENDALE, AZ

    [XXX]: Driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion. Saw my doctor the next day and he said to let him know if it got worse, which it didn't. Took the car to my dealership where I purchased the car, Bill Luke Dodge, Phoenix, AZ and they said the headrests were added to my cars warranty, but since my warranty had expired a little over a year ago it wasn't able to be replaced free of charge. I also need to get the passenger headrest replaced before it injures a passenger. It's almost $800 to replace each headrest. I had multiple items fixed under my warranty just before it expired and feel the headrests should have been replaced also. I would have requested they be replaced if I had been notified there was a problem with them. I was driving down a mountain with sharp curves approximately 2 hours before this occurred. If I had still been in the mountains there's no doubt I would have had an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 DODGE DART
    - Chalmette, LA

    I am requesting assistance regarding an unresolved safety recall affecting my 2016 Dodge Dart GT. In October 2025, a recall was issued for the transmission shift cable. My vehicle is included in the affected population, and I had been experiencing issues with this component before the recall was announced. Within weeks of the recall, I brought my vehicle to an authorized Dodge dealership and was informed that no repair could be performed because no remedy had been developed and replacement parts were unavailable. I was advised to wait until a remedy became available. It is now June 2026, and there is still no repair available. As a result, my vehicle has been inoperable and unsafe to drive for several months. During this time, I have continued making monthly payments of $332 on a vehicle that I cannot use. I recently contacted the dealership again seeking assistance but was told there was nothing they could do. A representative suggested I purchase an aftermarket replacement part at my own expense, estimated at over $800, despite the fact that it would still be susceptible to the same defect covered by the recall. I do not believe consumers should be expected to pay for a temporary repair related to a manufacturer safety defect. Additionally, I am currently eight months pregnant and rely on dependable transportation for medical appointments and daily necessities. The prolonged inability to use my vehicle has created a significant hardship. I am also concerned that the longer the vehicle remains unused, the greater the risk of additional mechanical issues developing, resulting in further expenses. I respectfully request that Dodge provide assistance while awaiting a permanent recall remedy. This could include a loaner vehicle, reimbursement for alternative transportation, a temporary repair at no cost to me, or another reasonable accommodation. Thank you for your time and consideration. I look forward to your response.

    Source: NHTSA WEB SITE
  • 2024 DODGE HORNET PHEV
    - Powell, OH

    Tail light bar fractured spontaneously without any external physical impact due to structural over-tightening at the factory, creating a risk of water intrusion that can short out required FMVSS rear lighting. What the data shows is that this isn't a random occurrence — it's a known manufacturing and installation defect. If you look at the accounts from dozens of owners on places like Reddit and Hornet forums, they describe identical failures across the board. Here is the breakdown of why so many people are running into this exact problem: 1. The Real Cause: "Over-Torque" From the Factory The most eye-opening discovery from owners who have dealt with this multiple times is that the cracks are usually mechanical, not environmental. When the "racetrack" light bar is installed at the factory, the securing bolts are often tightened too far down. This leaves virtually zero gap between the plastic light assembly and the metal car body. As you drive, hit bumps, or slam the rear liftgate, the light bar literally smashes against the vehicle's body panels, causing the plastic to buckle and fracture under the stress. 2. Spontaneous Hairline Fractures Many owners report walking out to their driveway to find massive spiderweb cracks along the top edge of the light bar, despite swearing they never backed into anything. The tension on the plastic is so high that temperature changes (like going through a cold car wash on a hot day) are enough to spontaneously trigger the fracture. 3. The Secondary Nightmare: Water Traps Once the plastic casing gets that hairline crack along the top edge, rain and car wash water seep right into the lens. Because the assembly is sealed tightly, the water gets trapped inside, causing: Condensation that can short out the racetrack LED segments. Delamination, where the water forces the internal tint film to separate from the plastic, making the crack look much wider and worse over time.

    Source: NHTSA WEB SITE
  • 2014 DODGE DURANGO
    - Colby, KS

    Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - Palmdale, CA

    The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that the traction control switch was inoperable. The contact stated that the failure was persistent. The vehicle was taken back to CarMax, where the vehicle was purchased. The contact was informed that the vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was unsafe to operate. The contact stated that the vehicle was used to transport children. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE RAM 1500
    - Arlington, TX

    Unknown The engine is bad. Costing me $2500 that I don't have. The lifter needs fixing and probably other things as well. I need help.

    Source: NHTSA WEB SITE
  • 2011 DODGE DURANGO
    - Carnation, WA

    The contact owns a 2011 Dodge Durango. The contact stated that the vehicle stalled while starting the vehicle. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the failure was like the failure listed in the recall notification. The contact stated the local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 DODGE DURANGO
    - miami, FL

    Headrest Explosion in my driveway parked. Its confirmed by my dealer and its in their possession while I have a rental. No accident had occurred and dealer inspected and no accident had been detected. No indication that this would have happened previously. Im in fear of my safety and have 2 special needs children that rides in my vehicle regularly. The dealership is wanting for me the client to pay $1500 and refuse to comply with "good faith". My agent stated they would try to do on "goodfaith" but days later stated I have to pay regardless of the company malfunction. This could've happened while driving with me or my children. Im just glad that it happened while parked. It was stated to me if this doesnt get done or rather replaced this can be a safety issue. Please if you may share my formal complaint with Dodge or whomever. I have filed a formal complaint as well with Dodge and it has been escalated to case management with a case #.

    Source: NHTSA WEB SITE