DODGE Complaints

The contact owns a 2013 Dodge Charger. While attempting to make a right turn, the brake pedal was depressed, and the brake pedal became firm. To avoid crashing with the vehicle ahead, the contact veered out of the lane and the parking brake independently activated and the vehicle jerked to a stop with the parking brake warning light illuminated. The vehicle was coasted to the shoulder and was later towed to a dealer to be diagnosed. The dealer diagnosed the vehicle with brake booster failure and informed the contact that the brake booster needed to be replaced. The vehicle remained with the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

The contact owns a 2021 Dodge Challenger. The contact stated that while driving approximately 30-35 MPH on a local roadway, the steering suddenly became inoperative, and the steering wheel locked without warning. The contact was able to maintain control of the vehicle and safely pulled over to the side of the road where the vehicle was already drifting. There were no warning lights illuminated, or messages displayed prior to the failure. After restarting the vehicle, a warning message associated with the steering system was displayed on the instrument panel. The vehicle was towed from the scene to a dealer to be diagnosed and repaired. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,850.

The contact's son owns a 2014 Dodge Dart. The contact stated that the transmission was stuck in reverse(R) while the gear shifter was in park(P). The contact manually shifted the cable shifter out of park(P) from under the hood. There was no warning light illuminated. The contact stated that the shifter cable was damaged. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 40 MPH, the front passenger’s side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. There was no crash or impact at the time of the failure. There was no warning light illuminated. The contact stated that the passenger had a prior surgery involving the neck and back of the head and believed that the impact might have aggravated that issue. No medical assistance was sought. The front seat passenger had pain and discomfort and had been resting since the issue. The vehicle was drivable and was not towed. The dealer was notified of the failure and was provided an estimate for the repair. The manufacturer was notified of the failure but declined to offer assistance for the repair. The vehicle was no longer under warranty. The failure mileage was approximately 99,300.

I was driving on a slower speed road and felt a jerk, my car lurched forward a little and I got a bunch various errors for break regen system, front park sense errors and a few other random faults. The car entered "turtle mode" signified by the turtle icon in my gauge cluster. This is the second time this has randomly happened, the first time happened two weeks prior as I was taking an off ramp off a highway. I have taken this vehicle in for repairs and updates before for unrelated issues but there hasn't been any solid solutions to the other various software issues with this vehicle. This is a major safety concern because I have not been able to reliably replicate this, my speed and control over acceleration is cut and not within my control fully. I am worried that this could occur when I'm at higher speeds. I have been able to safely park and turn the vehicle off and back on so it hasn't been inspected by police or anyone just yet due to no accidents occurring, only dealerships.

the car shot up in RPM would not slow down spinning tires while holding the brake hard. had to go in neutral and kill the motor, when restarted it would continue to do the same thing

The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge. [XXX] If this would have happened on the drivers side at highway speeds, it could have been deadly. The vehicle is at nyle Maxwell in Killeen and the passengers side is being replaced via extended warranty but my issue is getting the divers side replaced BEFORE it hits me in the back of the head. I spoke with dodge customer service and I was advised to submit a complaint. I think the model year range and trims should be expanded as this is still clearly an issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Dodge Dart. The contact stated that while driving the vehicle at an undisclosed speed, they came to a stop and the shifter cable fell off, causing the transmission to drop into reverse. The contact placed the shift knob into park, but upon releasing the knob and letting off the brake, the vehicle rolled backward. The contact had to manually place the vehicle into park and into drive to take the vehicle back to the residence. The contact received notification of NHTSA Campaign Number: 25V674000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 124,000.

The contact owns a 2015 Dodge Dart. The contact stated while the contact's husband was reversing, the vehicle failed to reverse as intended. The dealer was made aware of the failure, however the contact was informed that the parts were unavailable. The contact was advised to have the vehicle towed to the dealer for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 25V674000 (Power Train) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 135,000.

The contact owns a 2014 Dodge Grand Caravan. The contact stated that while entering the vehicle, the front driver’s seat headrest deployed. The contact stated that during the failure the key was not in the ignition, and the vehicle was off. No injury was sustained. The cause of the failure was not yet determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 96,000.