DODGE Complaints

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

The engine on my 2019 Dodge Grand Caravan is skipping, running rough, and is unreliable. This is a safety issue due to the improper operation of the engine when pulling out into busy roadways. The check engine light is on. Auto technician found Diagnostic trouble code (DTC) P0302 “Cylinder #2 Misfire Detected.” The technician replaced the necessary components to repair this fault code and cleared the DTC from the ECM. The check engine light continues to come on with an active Diagnostic trouble code (DTC) P0302. Engine continues to misfire, skip, and is unreliable. A quick google search will show that there are thousands of people with the same exact issue. This is a manufacture defect and a safety concern. Pulling out into a busy roadway with this unresolved vehicle issue could potentially cause injury to myself, my wife, or my four children. Furthermore, any accident or injury to customers that purchased this product believing it to be a safe vehicle for their family would be negligence on Chrysler’s part because this issue has been known. This is wording straight from the manufacturer’s sales brochure, “For more than three decades, Grand Caravan has been the go-to vehicle for parents, weekend warriors and small business owners.” “Simply put, no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease. In our opinion, nothing tops this original. Take control of any situation with the power that comes from 283 horsepower”. This was marketed and sold as the “go-to vehicle for parents”. I would think that this go-to vehicle would be safer. Simply put, Chrysler claims that “no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease” I can tell you when I pull out into a busy intersection or highway and I fell this vehicle skipping and hesitating, it doesn’t give me very much “ease” or “confidence”.

The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.

Passenger sliding door makes a noise when unlocking door. Sometimes it will not lock at all. When we searched issue is states actuator has gone bad and needs to be replaced.

Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.

The contact owns a 2019 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake sensor and the check engine warning lights illuminated. The contact stated that when she depressed the accelerator pedal, the vehicle seemed to be losing motive power. The contact stated that the speed odometer was inoperable and several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact was informed that the brake sensor was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer two days later and the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,600.

The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, he smelled a gasoline odor in the interior of the vehicle. As a result, the contact started to feel physically ill, potentially compromising his health. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V115000 (Structure), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.

The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA Campaign Number: 19V018000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that she was approached by a door-to-door representative of the manufacturer to schedule a home visit by a technician to replace the air bag inflator however, the representative never returned. Parts distribution disconnect.

Vehicle is going into park while driving, when it does that I have to come to a stop and restart the vehicle. I almost got into an accident and I’m scared for my life driving this. The dealership charged me to change the alternator, the batteries and I still have the same issue.