DODGE Complaints

When using iPhone through Bluetooth connect it stops working and then freezes. You have to shut the vehicle off wait for a few minutes and then turn vehicle back on. When I say it freezes it makes the whole radio unusable.

The actuators on the front door and one sliding door are not working. This causes my rear doors to not lock. A child could open the door while the car is moving since it is not able to be locked. A similar issue was investigated and a longer recall period was provided for 2015-2017 grand caravans, but this is obviously an issue with 2018s as well.

The active headrest deployment activated but our vehicle did not experience any collision that should have activated this feature. This happened while the vehicle was stopped.

The trunk opens when it's not supposed to, it opens on its own. I changed the lock mechanism and it still opens on its own.

While I was driving my headrest exploded. Causing a loud noise and my neck hurts with nausea and dizziness. It was so scary and painful. Something about AHR problem

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the ABS and check engine warning lights briefly illuminated and the vehicle lost motive power. The contact pulled over, turn off and restarted the vehicle. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.

The rear driver side sliding door locks seized and the door can not be unlocked via the power locks nor can it be unlocked manually. The door is stuck shut. This issue occured under 60k miles and the door is no longer functional at all. The same issue occured 3 years prior on the passenger side and it was repaired under warranty. The vehicle is no longer under warranty for the second failure. I owned a 2012 Dodge caravan previously and the exact same issue occured on both sliding door locks about a year apart from each other. The repair bill for each was 1,000 dollars to replace a defective actuator. The door locks actuators on the dodge Grand caravan are defective and present a risk of siezing at any time, trapping rear passengers in the vehicle. There is no known way to unlock the doors either manually or electronically outside of a 1,000 dollar repair once the issue occurs. There was no audible or visual warning prior to the occurance in all four cases. The locks just suddenly seized. Google search reveals the issue happens at a high frequency with the dodge Grand caravan. Age of vehicle does not seem to be a determing factor.

The contact owns a 2005 Dodge Ram 1500. The contact stated that while driving approximately 5 MPH, there was a banging noise followed by a dragging noise coming from underneath the vehicle. The vehicle was immediately stopped and upon inspection it was discovered that the fuel tank straps had failed and the fuel tank had fallen to the ground and was being dragged while the vehicle was being driven. The contact stated that the fuel tank straps were severely rusted. The contact stated that the fuel tank was filled with gasoline during the failure. The vehicle was towed to the local mechanic. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 158,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly shift gear. The vehicle started to shift gear at approximately 50 MPH. There was an abnormal winding sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the third and fourth gear were inoperable. There were no shavings in the engine. The dealer recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000.