DODGE Complaints

Driver side sliding door is locked and will not open electronically or manually. This is a known problem covered by Technical Service Bulletin (TSB 10177524) for Dodge Caravan vehicles built on or after November 01, 2015 (MDH 1101XX) and on or before June 30, 2017 (MDH 0630XX). According to the VIN on my vehicle it was built 23 Sept 2017 and does not fall within the range of the TSB. Both the dealer and Chrysler Customer service refuses to repair the problem because my vehicle doesn't fall within the range of the TSB. Please add my vehicle to the other approx 500 complaints already on file with your office.

my 2015 dodge Durango is making a ticking noise from the engine at all times. The truck only has 122088 miles and upsetting that something like this is messed up so early on. The noise seems like it must be the engine lifters. Have done some research and it’s common issue in similar make and models.

Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.

The contact owns a 2015 Dodge Journey. The contact stated that the vehicle was previously fixed under NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the failure recurred. The contact stated that the ABS warning light and the traction control warning light were illuminated. The contact disconnected the ABS connector, and the connector was corroded. There was also water pouring out of the cable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Check engine light came on. Vehicle would shake and have trouble accelerating when I put my foot on the gas pedal, it was worse if gone above 45 MPH. Vehicle was sent to mechanic for diagnosis and repair. P0302 code was read for #2 fuel cylinder misfire. PCV valve, Coil pack, All spark plugs, & Fuel injector were replaced. Check engine light is still on. Vehicle cannot be operated under mechanics safety recommendation. There is still a cylinder 2 misfire. Car can stall at anytime if operated. Dodge dealership have been notified and said there are no recalls. Warranty only covers up to 60,000 for power train issues. I’ve called another shop as well for a 3rd opinion, the engine has been failing in many vehicles with the same code.

I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.

The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.

The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.

The contact owns a 2013 Dodge Dart. The contact stated while driving approximately 40-50 MPH, the contact heard an abnormal sound. The contact stated that he had heard the cable brake and noticed while depressing the brake pedal that the vehicle was not decelerating. The contact stated that the flywheel had detached from the vehicle and the clutch was damaged. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster was leaking and that the brake cable linkage needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2013 Dodge Journey. The contact stated while driving approximately 30-40 MPH, the front passenger’s side headrest air bag deployed without warning or impact. There were no reported injuries. The contact called the local dealer who informed her that the repair was not covered under warranty. The dealer referred her to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 74,000.