DODGE Complaints

The contact owns a 2009 Dodge Journey. The contact stated that several attempts were needed to start the vehicle. The ABS, Traction Control System, and Electronic Stability Control (ESC) warning lights were illuminated. The contact replaced the battery twice; however, the failure reoccurred. Additionally, the contact stated while depressing the accelerator pedal, the vehicle failed to respond as designed and hesitant to respond. The vehicle was not taken to an independent mechanic or local dealer for diagnosis or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.

The contact owns a 2005 Dodge Durango. The contact stated while driving at various speeds, the gears inadvertently shifted from AWD to 4WD-Low. The contact also stated that while attempting to unlock the front driver’s side door, she heard the gears shifting inadvertently. The contact then stated that the driveshaft made a loud grinding sound. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC code: P0700 (Transfer Case motor and possibly snap ring) failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

My “Airbag” light started coming on about two weeks ago out of the blue… it comes on, then it goes off. My vehicle only has 106,000 miles on it. Never been in an accident.

The inner door panels are pulling away from the doors. Driver side is at a point it is starting to affect the way the door lock works.

Superior Protection Plan Information for 2013 Dodge Grand Caravan Service Echelon Automotive [XXX] Wed, Nov 2, 2022 at 8:34 AM To: [XXX] Cc: [XXX],[XXX] [XXX], Here are some photos of the rear driver side brake system where it is locking up on you. I want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if I heard you correctly, they said it was inspected? If it was inspected and this condition got through I would not be trusting the repair facility that “inspected” this vehicle for the “seller” of this car. Can you ask for the inspection report findings? Ma’am, we cannot even diagnose further issues until the brakes on this vehicle are brought up to a safe standard so it can be test driven properly. I reviewed your vehicle service contract through Superior Protection Plan and I found the mileage logged on the form dated 10/06/2022 (Thursday) as 87,158 miles when sold to you. Your current reading on your mileage on vehicle is 87,934 miles. That is about a 776 miles added to this vehicle from that purchase day to the date we received your vehicle during the week of October 24th through the 28th and it was left on our lot. This being said, I find it very difficult to believe you actually drove 776 miles from the 10/06/2022 purchase to this point with the vehicle in this very unsafe condition. If you did drive that much in this vehicle like it is you are much braver than I. As the pictures show this issue didn’t happen while this vehicle was in your possession, this was years of sitting and rusting on these parts and it was sold to you in this condition. Worries me very much. Your vehicle has been in a local repair facility several times already and another facility further north from here and again this issue was not spotted. So, I’m not sure what you want to do here on this issue. I’ll help as INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

Door Locks getting stuck front two doors only. Steering wheel trembling while driving on road. All panels front dash side doors and middle section Un attaching. Topp roof of inside is also coming off. Hood paint is peeling right side of hood.

THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING. THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.

Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, she heard an abnormal coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to move forward. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transmission pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.