DODGE Complaints

Clutch would not engage with transmission causing transmission to freeze in gear while exiting the freeway.

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle intermittently stalled with the check engine warning light illuminated. The contact self-diagnosed the vehicle with a faulty fuel pump relay for the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.

The contact owns a 2018 Dodge Journey. The contact received notification of NHTSA Campaign Number: 22V723000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The Antilock Brake System (ABS) is not functioning and warning lights are on. I understand there is a recall on Dodge/Journey 2012-2015 for ABS control module: Safety Recall R61/NHTSA 15V-675. I took it to the Dodge dealership for repair, but they declined as my car, based on the vin number, is not covered under this recall. They said only specific vin numbers are recalled and mine is not one of them. Since my Dodge falls under the 2012-2015 general recalI and I have a faulty ABS module, may I get approval to be included under that recall, as this is a safety issue? I talked with the FCA and they suggested I address this issue to you. Thanks.

I saw there was a recall for the same car as mine but one year earlier. My car is leaking gas which was the effects of this recall. Could it possibly be affecting the 2008 also?

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was taken to the dealer for a Customer Satisfaction Campaign: V51 (Power Train) repair; however, the contact stated that after the vehicle was retrieved; while driving at an unknown speed, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission solenoid failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed, but no further assistance was provided. The failure mileage was approximately 160,000.

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving up a hill, the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact then took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated he had replaced the catalytic converter four times. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving approximately 6 MPH and crossing a railroad track, the driver's side front and driver's side rear passenger’s side air bags deployed. The contact stated there was no warning light illuminated. The contact stated that the police were on scene and filed a police report. The contact stated that the air bags deployed with force and damaged the side sliding door. The contact stated that the sliding door could not be opened. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that his insurance provider was sending an appraiser to inspect the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

While my car was stationary, my passenger headrest safety mechanism (or Active Head Restraints (AHR)) deployed. The soft piece of the headrest unexpectedly and violently popped out from the plastic unprompted. Luckily, nobody was in that seat, but the noise startled me so badly I thought I was hit. Upon inspection, two PLASTIC clips that hold the strap in place had snapped and broken, releasing the mechanism. I promptly called a Chrysler dealer and they scheduled me for a warranty replacement. The serviceman said this is a known issue, and that a lady suffered this same issue a couple weeks ago but on the driver's side. He said that although this is a known issue, there is no recall. When asked if I could have the driver's side preemptively replaced, he said it would have to be at my expense. If I had been driving and it happened on the driver's side, I likely would've gotten into an accident and/or been injured. If this is a known issue (and if you research online, it is), why is there no recall? What if this causes a crash and death?

We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn’t know what had happened. It felt like we had been hit by a car. I can’t imagine this happening if you were in the drivers seat! This is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I’m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too.Dodge needs to recall these headrests!