DODGE Complaints

WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STATING SOMETHING SMELLS HOT. I LOOKED IN CAR AGAIN AND I ALSO SMELLED BURNT WIRING. I LOOKED AT THE MIDDLE SEAT LIGHT AND SAW SMOKE. I QUICKLY POPPED THE LENS OFF THE DOME LIGHT AND SAW DRIPPING MELTING PLASTIC. I DISCONNECTED THE LIGHT AND TOSSED IT OUT IN THE LAWN. DODGE SENT AN INSPECTOR TO LOOK AT THE EVENT AND I RECEIVED A LETTER STATING THAT ANY DONE LIGHT WILL BECOME HOT IF LEFT ON. I ASKED THEM IF THEY WERE SUPPOSED TO SMOKE, MELT AND ALMOST DRIP ON A 3 YEAR OLD CHILD'S HEAD. EVEN THE HARNESS MELTED. THEY DON'T THINK THIS IS A BIG DEAL BUT I BELIEVE (AND OTHER PEOPLE HAVE LOOKED AT IT ) BELIEVE IT IS. VERY DANGEROUS! I'VE LEFT A DOME LIGHT ON IN MANY CARS OVER THE YEARS AND NONE STARTED MELTING. I'VE TRIED TO RELAY THIS TO DODGE BUT CAN'T GET ANYONE BUT A LEVEL 1 PERSON TO TALK TO. I'M REALLY BESIDE MYSELF ON THIS. I CAN'T UNDERSTAND HOW THIS IS A BIG DEAL. I'M HOPING BY CONTACTING THIS AGENCY I CAN GET A RESOLUTION AND POSSIBLY PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL OUTSIDE AND INSIDE THE VEHICLE, BUT NO PRESENCE OF AN EXTERNAL LEAK. THE DEALER (BENSON CHRYSLER DODGE JEEP RAM, 400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) DIAGNOSED THAT BOTH FUEL PUMPS NEEDED TO BE REPLACED AFTER INSPECTING THAT THERE WAS A CRACK ON ONE OF THE TWO FUEL PUMPS. THE DEALER ALSO INFORMED THE CONTACT THAT THE REAR SEAT PADDING WAS SATURATED WITH FUEL, WHICH LEAKED INTO THE REAR INTERIOR OF THE VEHICLE. THE DEALER REPLACED THE DRIVER AND PASSENGER SIDE FUEL PUMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED CAR WAS REPAIRED BUT STILL HAD A STRONG GAS ODOR. UPDATED 11/20/18*JB

I WAS AT THE LIFT GATE CLOSE TO THE LIGHTS. THE EDGE OF THE LIGHT CUT ME REALLY BAD. THIS WAS NOT THE FIRST TIME.

WHEN THE KEY FOB IS PLACED IN THE IGNITION AND TURNED TO ACCESSORY NO GAUGES WORK AND THE WINDSHIELD WIPERS COME ON AND WILL NOT SHUT OFF. THE VEHICLE WILL START BUT THE TACH, SPEEDOMETER, GAS GAUGE AND TEMPERATURE GAUGE DOES NOT WORK. THE WINDSHIELD WIPERS CONTINUE TURN RUN EVEN THOUGH THE SWITCH IS IN THE OFF POSITION.

THE VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING DOWN FORD ROAD IN DEARBORN MI. THE STEERING WOULD NOT MOVE. THE ENGINE TURNED OFF. THE BRAKES LOCKED UP. THE CAR WOULD NOT START TO MOVE OUT OF ONCOMING TRAFFIC. IT WAS TOWED TO FIRSTONE COMPLETE AUTOCARE AND SERVICED. RECEIVED THE VEHICLE BACK ON SATURDAY THE 4TH OF AUGUST. AGAIN DROVE THE VEHICLE AND ON A BRIDGE ON ECORSE RD IN TAYLOR MI. THE VEHICLE DID THE EXACT THING. IT WAS TOWED BACK TO FIRESTONE. FIRESTONE RETURNED THE VEHICLE ON AUGUST 6TH AND SENT IT TO DEALERSHIP FOR REPAIR. FIRESTONE SAID THEY SAW NO PROBLEM. COULDN'T UNDERSTAND THE PROBLEM. BOTH INSTANCES OF STALLING I HAD MY 7 YEAR OLD. BOTH INSTANCES WE WERE NEARLY REAR ENDED MULTIPLE TIMES. BOTH TIMES THE VEHICLE SHUTS DOWN WITH NO STEERING, NO BREAKS, AND WONT RESTART. IT WAS A DEATH TRAP. FIRSTONE CAN VERIFY MY PICK UP LOCATIONS BOTH TIMES. USED GOCH AND SONS TOWING THROUGH FIRESTONE ON 8/5. USED UNITED TOWING IN DEARBORN ON 8/3. FIRESTONE ALSO HAS VEHICLE RECORDS ON FILE.

IN MOTION - ON I-75 EXPRESSWAY, ENTRANCE RAMP MERGE. COULD HAVE BEEN LIFE THREATENING OR FATAL TO STALL WHILE MERGING ONTO EXTREMELY BUSY EXPRESSWAY. WHEN DRIVING THE VEHICLE IT WILL STALL AT DIFFERENT TIMES, NO WARNING, NO WARNING LIGHTS, ETC.. VERY DANGEROUS. GRANDDAUGHTER WAS ENTERING THE EXPRESSWAY AND JUST AS SHE WAS MERGING THE CAR STALLED. SHE WAS STILL ROLLING AND SWERVED OFF THE EXPRESSWAY ONTO THE EMERGENCY STRIP AND THEN GRASSY AREA. SHE BARELY AVOIDED A SEMI SIDESWIPE/COLLISION. BEFORE TAKING CAR TO DEALERSHIP, WAS TOLD OVER THE PHONE IT COULD BE CAUSED BY A DROP IN OIL PRESSURE. THAT IS EXTREMELY DANGEROUS. THEY WANTED TO JUST DO AN OIL CHANGE TO SEE IF THAT CORRECTED THE PROBLEM, BUT I INSISTED THE CHECK FUEL PROPULSION, BECAUSE IT SEEMED LIKE FUEL PUMP/INJECTORS OR FUEL LINE WAS CAUSING PROBLEM. COME TO FIND OUT IT HAS A FAULTY THROTTLE BODY. WE JUST BOUGHT THIS CAR IN APRIL 2018 AND IT ONLY HAS ABOUT 40,000 MILES ON IT. WITH ALL THE COMPLAINTS ABOUT THIS SAME TYPE OF ISSUE, SHOULD THE THROTTLE BODY BE CHECKED FOR PROBLEMS AND POSSIBLE RECALL??? I SPENT 3 HOURS ON THE SIDE OF THIS EXPRESSWAY WAITING FOR A TOW BECAUSE THE CAR WAS NOT DRIVEABLE.

RIGHT FRONT BALL JOINT FELL OFF THE CAR AS I WAS ABOUT TO CHANGE THE TIRE. MY NEIGHBOR WITNESSED THE EVENT. HE SAID HE HAD NEVER SEEN SUCH A THING IN 40+ YEARS. I HAD TO RENT A PRESS TO REATTACH. EARLIER IN THE DAY, MY WIFE HAD MENTIONED SHE HEARD A SQUEAKING NOISE WHEN SHE TURNED THE STEERING WHEEL. THANK THE HEAVENS WE WERE NOT DRIVING THE CAR WHEN IT HAPPENED.

MY VEHICLE IS GIVING A MESSAGE THAT SAYS 'BATTERY SAVER MODE.' THE BATTERY IN THE VEHICLE IS IN PERFECT CONDITION, THE ALTERNATOR HAS BEEN REPLACED AND I AM STILL GETTING THIS MESSAGE. ACCORDING TO BLOGS MANY PEOPLE HAVE HAD THIS PROBLEM. I HAVE BEEN INFORMED THAT THE CAR IS AT RISK OF SPONTANEOUSLY CUTTING OFF WHILE IN BATTERY SAVER MODE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO. IT MAY BE A SENSOR ISSUE IDK AND MY LOCAL DODGE IS ALSO UNSURE

STATIONARY - WHENEVER SOMEONE EXITS THE VEHICLE, IT WOULD CONTINUOUSLY BEEP AND DISPLAY A MESSAGE SAYING KEY FOB NOT DETECTED- BUT IT'S SITTING IN THE CUP HOLDER. THERE HAVE BEEN SEVERAL OCCASIONS WHEN I'M STOPPED AT A STREETLIGHT AND THE CAR WOULD SHUT OFF. DODGE HAS NOTED THE PROBLEM, BUT COULD NOT FIND ANYTHING WRONG. ONGOING SINCE 2015.

I TOOK CAR IN TO HAVE BALL JOINTS REPLACEDPLUS THE STEERING AND STRUTS LOOKED AT. MECHANIC SHOWED THAT THE FRAME IS TOTALLY RUSTED THROUGH. NO OTHER WORK CAN BE DONE ON THE CAR WITH THIS HUGE ISSUE.