DODGE Complaints

FAILURE OF DEALER TO TAKE CARE OF A BTSI RECALL IN A TIMELY MANNER. RECALL WAS DEC 2017 AND IT IS NOW END OF JULY 2018 WITH NO FIX IN SITE.

TL* THE CONTACT OWNED A 2012 DODGE CHARGER. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE BECAME STUCK IN THE DRIVE POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, UPPER AND LOWER BACK, AND LOST A TOOTH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PENNSYLVANIA 18049, (610) 991-8448) WAS MADE AWARE OF THE FAILURE AND REPLACED THE KEY FOBS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.

MY POWER STEERING PUMP HAS WENT OUT ON ME TWICE WHILE I WAS DRIVING WITH MY KIDS IN THE CAR. THE FIRST TIME WAS LAST YEAR AS I WAS DOING A LEGAL U-TURN ON A STREET. I WASN'T ABLE TO GET THE MY CAR STRAIGHT ALMOST WAS IN AN ACCIDENT. I GOT THE PUMP REPLACED AND THEN 4 MONTHS LATER AS I WAS MAKING A RIGHT TURN ON THE STREET, THE PUMP WENT OUT AGAIN. ALMOST CAUSED AN ACCIDENT AGAIN. THERE IS CURRENTLY NO RECALLS ON THE POWER STEERING PUMP.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY SWITCHED INTO NEUTRAL AND THE TRANSMISSION AND ENGINE WARNING INDICATORS ILLUMINATED. ALSO, WHEN SHIFTING THE GEAR INTO FIRST OR SECOND, IT SWITCHED BACK TO NEUTRAL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER THE VEHICLE WAS RESTARTED, IT FAILED TO OPERATE CORRECTLY. THE VEHICLE WAS TOWED TO THE MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (888) 342-2969) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 106,312.

CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2013-2014 DODGE DART VEHICLES MANUFACTURED FEBRUARY 27, 2012 TO JANUARY 23, 2014 AND EQUIPPED WITH EITHER A 2.0L OR 2.4L ENGINE. IN AFFECTED VEHICLES, ENGINE OIL FROM THE VACUUM PUMP MAY SEEP INTO THE BRAKE BOOSTER, DAMAGING A COMPONENT WITHIN THE BRAKE BOOSTER

I WAS DRIVING ON THE HIGHWAY AND THE FRONT DRIVERS SIDE CONTROL ARM HAD BROKE ON ME CAUSING ME TO RUN INTO THE WALL ON THE HIGHWAY. I WAS JUST SENDING THIS TO DOCUMENT THE INCIDENT. THANK YOU.

ON SATURDAY, JULY 21, 2018, A FIRE STARTED IN THE ENGINE, WHICH RESULTED IN AN EXPLOSION AND THE VAN WAS DETERMINED TO BE A TOTAL LOSS. FIRE DEPT. AND POLICE ARRIVED AT THE SCENE. THE VEHICLE WAS IN MOTION ON A CITY STREET. A PUFF OF SMOKE STARTED, PULLED VEHICLE TO SIDE OF ROAD. EXITED VEHICLE AS THE FIRE HAD STARTED.

HI MY NAME IS [XXX]. I'M WRITING THIS COMPLAINT ON THE BASIS OF MY 2012 DODGE JOURNEY. I HAVE HAD MY 2012 DODGE JOURNEY FOR 2 YEARS AND 3 MONTHS, AND I HAVE HAD TO REPLACE FRONT BRAKE PADS AND RESURFACE ROTORS 3 TIMES IN 2 YEARS. I'VE ALSO HAD TO REPLACE REAR BRAKE PADS AND RESURFACE ROTORS TWICE ON THE BACK 1 RECENTLY BEING 3 DAYS AGO AND NOW I TOOK IT SOMEWHERE ELSE BECAUSE OF NOISE IN THE FRONT BRAKES AND ROTORS AND THEY SAID I NEED FRONT CALIBERS ON BOTH SIDES AND BRAKE HOSE ON BOTH SIDES, AND A BREAK FLUID FLUSH AND NEED MORE BRAKES BECAUSE THEY LOCKED UP AT THAT PLACE TODAY ALSO. I HAVEN'T EVEN PAID CAR PAYMENT THIS MONTH AND I'VE ALREADY PAID 300 DOLLARS FOR BRAKE CALIBER ON THE TRUCK AND PLACE I WENT TO GET A 2ND OPION AND THEY SAID I NEED 652.85 DOLLARS TO GET MY FRONT DONE AND THIS IS 2 DAYS LATER AFTER I GOT MY BACK DONE. I HAVE SPENT AT LEAST 3,000 DOLLARS ON THIS ON GOING PROBLEMS IN THE PAST 2 YEARS. MY 2012 DODGE SUCKS AND I NEED HELP. I'M GETTING ME A LAWYER AND IM FILING ALL KIND OF COMPLAINTS ABOUT THIS CURRENT PROBLEM THAT I DONT HAVE MONEY TO KEEP GETTING FIXED. ALSO ONCE MY BRAKES LOCKED UP ON THE TRUCK ONCE AT THE DEALERSHIP WHICH WAS JULY 11, 2018 THAT COST 300 DOLLARS. I LIVE 30 MINUTES AWAY FROM THE DEALERSHIP, I TAKE I95 TO AND FROM THE DEALERSHIP, THEY WERE ABOUT TO LET ME DRIVE MY TRUCK BACK HOME BUT THE BRAKE HAD LOCKED BEFORE THEY CAN GIVE IT BACK TO ME. QUESTION WHAT IF I WOULD'VE GOT IN MY TRUCK AND DROVE BACK HOME ON I95 AND MY BRAKE WOULD HAVE LOCKED UP??? THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 DODGE AVENGER. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND THE ANTI-THEFT IMMOBILIZER WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE DEALER (TETERBORO CHRYSLER JEEP DODGE RAM, 469 ROUTE 46, LITTLE FERRY, NJ 7643, (877)-215-5760) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.