DODGE Complaints

TOOK MY VEHICLE TO OUTER BANKS CHRYSLER, JEEP, DODGE,RAM AFTER MAKING APPT AND CONFIRMING THE PART WAS IN FOR THE RECALL18V-160. ADVISED IT WOULD TAKE 2.5 HOURS TO FIX. 7 HOURS LATER WHEN I CALLED TO PICK IT UP THEY ADVISED ME THE PART IS NOT YET AVAILABLE FOR MY YEAR TRUCK. WEBSITE SAYS IT IS. THEY LIED & DIDN'T FIX IT.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

WHEN I CLICK MY KEY FOB TO UNLOCK MY TRUCK THE FAN COMES ON ALL BY ITS SELF ON THE ENGINE. WHEN THIS HAPPEN IT WANT LET ME UNLOCK THE TRUCK I HAVE TO STICK THE KEY IN THE DOOR TO GAIN ENTRY. THEN THE FAN SHUTS OFF WHEN I OPEN THE DOOR PLEASE TELL ME WHAT IS GOING WITH THIS!

MY 2010 DODGE CHARGER CAUGHT FIRE AND EXPLODED. I WAS SITTING IN IT WITH THE AIR CONDITIONER RUNNING, WAITING FOR MY SON. I SMELLED SOMETHING BURNING, BUT NOT LIKE PLASTIC OR THE SMELL WHEN IT'S OVERHEATING. I LOOKED AT MY DASH AND THE THERMOSTAT NEEDLE WAS STRAIGHT UP THEN I SAW A LITTLE PUFF OF SMOKE OUT OF THE CORNER OF MY EYE. I POPPED THE HOOD AND FLAMES SHOT ACROSS THE WINDSHIELD. I OPENED THE DOOR AND ROLLED OUT BECAUSE MY SEAT WAS RECLINED. I COULD SEE FIRE UNDER THE HOOD, I REACHED BACK IN AND TURNED THE ENGINE OFF THINKING MAYBE IT WOULD HELP. I GRABBED MY PHONE WHICH WAS STUCK TO THE DASH WITH A MAGNET AND I RAN LIKE HELL!

THIS IS WHAT YOU GET WITH DODGE!! - PURCHASED MY DODGE GRAND CARAVAN LESS THAN 2 YEARS AGO AND THE TRANSMITION IS GONE LESS THAN 1,000 MILES AFTER THE WARRANTY. THEY WILL NOT BE HELPING ME AT ALL.. LISTEN TO HOW THEY TREAT THEIR CUSTOMER'S BELOW!

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

THE THROTTLE BODY CONTROL LIGHT KEEPS COMING ON WITH THE ABS LIGHT. HAD IT AND THE SENSOR CLEANED. TWO DAYS LATER THE SAME LIGHTS AND THE ENGINE LIGHT ARE COMING ON.

IN THE LAST 4 WEEKS, WHILE DRIVING, MY CAR HAS DISPLAYED A "SERVICE TRANSMISSION" ERROR AND "GEAR NOT AVAILABLE ERROR." THE FIRST TIME WAS ON I-10 AND IT OCCURRED AND I HAD TO PULL ON THE SIDE OR THE INTERSTATE. MY CARD WAS IN D, BUT IT WOULD NOT DRIVE OR REVERSE. I TURNED IT OFF AND TRIED TO TURN IT BACK ON, BUT THE CAR WOULD NOT CRANK SAME SERVICE MESSAGES ABOVE POPPED UP. AFTER SITTING ON THE SIDE OF THE INTERSTATE FOR 20 MINS, I TURNED IT BACK OK AND I WAS ONLY ABLE TO GO ABOUT 30 MILES PER HOUR. I WAS ABLE TO GET BACK TO MY HOTEL ROOM. THE MESSAGE DISAPPEAR AND THE ENGINE LIGHT WENT OFF, SO THE DEALERSHIP WAS UNABLE TO FIND THE PROBLEM. YESTERDAY, ON JULY 8, 2018, THE SAME PROBLEM OCCURRED. THIS TIME I WAS DRIVING ON INTERSTATE 75, GOING ABOUT 65 MPH, AND THE SAME ERROR MESSAGE POPPED UP AGAIN. I HAD TO PULLED TO THE SIDE OR THE INTERSTATE AGAIN, BECAUSE MY CAR WOULD NOT DRIVE. I TURNED IT OFF AGAIN AND WAITED FOR 5 MINS AND I WAS ABLE TO EASE BACK TO MY HOME. AS OF RIGHT NOW, THE DEALERSHIP STILL CAN'T FIND THE PROBLEM. THOUGH THEY CAN'T FIND THE PROBLEMS, I AM SEEING SEVERAL OWNERS EXPERIENCING THE SAME ISSUES WITH THEIR 2013 MODELS. I'VE FOUND SEVERAL FORUMS EXPLAINING THE SAME PROBLEM THAT I AM HAVING AS WELL AS YOUTUBE VIDEOS. CAN SOMEONE PLEASE GET DODGE TO DO A RECALL ON THIS ISSUE.

I WILL BE DRIVING AND THE CAR WILL SHUT OFF WITH OUT WARNING. WHEN I TURN THE CAR OFF SOMETIMES IT WILL START BACK UP. DON'T FEEL SAFE DRIVING THIS CAR WITH OUT 2 YEAR OLD SON. IT HAS HAPPENED MULTIPLE TIMES

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 80 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE EMERGENCY SHOULDER LANE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO FURTHER FAILURES. THE CONTACT RESEARCHED THE FAILURE AND CALLED AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FAILURE WAS DUE TO THE FUEL CONTROL RELAY. THE DEALER (BRUBAKER CHRYSLER JEEP, 1020 LITITZ AVE, LANCASTER, PA 17602, (717) 299-6541) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND RECOMMENDED A TEMPORARY REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.