DODGE Complaints

WE PURCHASED A LEASE 2017 DODGE JOURNEY GT ON 1/10/2018. I CURRENTLY HAVE APPROX. 4300 MILES ON IT. WE HAD THE CRUISE CONTROL RECALL TAKEN CARE OF, AT A DEALERSHIP ON JUNE 11, 2018. THE FIRST TIME I USED THE CRUISE CONTROL AFTER GETTING THE RECALL DONE, I WAS GOING 72MPH ON MY WAY TO WORK AND MY ENTIRE CAR SHUT DOWN. NO STEERING, NO BRAKES, NO RADIO, THE INTERIOR LIGHTS ON THE DASH WERE ON, BUT NOTHING ELSE. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, THE CAR WOULDN'T DO ANYTHING FOR APPROX. 2-3 MIN, AFTER THAT AMOUNT OF TIME, I WAS ABLE TO GET IT STARTED AGAIN, BUT DID NOT DRIVE IT. I CALLED MY HUSBAND TO BRING ME HIS VEHICLE SO I COULD GO TO WORK. HE DROVE IT HOME AND SAID THERE WERE NO ISSUES, BUT HE DIDN'T USE THE CRUISE. ON JUNE 18, 2018, THE DAY AFTER IT HAPPENED. I TOOK THE CAR BACK TO THE DEALERSHIP, THEY HAD MY CAR FOR 6 HRS, DROVE 27 MILES AND FOUND NOTHING. ON JULY 5,2018 I WAS ON MY WAY HOME FROM WORK AT APPROX 11PM, I WAS DRIVING ON OUR LOCAL TURNPIKE AND HAD THE CRUISE CONTROL SET AT 72. THE VEHICLE WOULD NOT KEEP SPEED, IT KEPT GOING DOWN TO 65MPH THEN WOULD REV 6-7RPM AND GET BACK UP TO 72. ONCE I TURNED THE CRUISE CONTROL OFF, THE VEHICLE KEPT TRYING TO SPEED UP ON ITS OWN. I WAS ABLE TO KEEP IT FROM SPEEDING UP BY APPLYING THE BRAKE AS I WAS DRIVING. I AM NOT COMFORTABLE DRIVING THIS VEHICLE SO, WE TRY AND USE OUR OTHER VEHICLE AS MUCH AS POSSIBLE BUT, WE BOTH WORK 50-56HRS A WEEK. THIS VEHICLE IS AND HAS A SAFETY ISSUE THE ISSUES WITH THIS CAR HAS NOTHING TO DO WITH MY DRIVING, THE HEAT, THE COLD OR ANYTHING, THIS IS A MAJOR SAFETY ISSUE WITH THE VEHICLE.

THE KEY IS VERY LOOSE IN IGNITION SHUTS OFF OUT OF NO WHERE I FEEL THIS IS A SAFETY ISSUE HAVE HAD IT TO DEALER SEVERAL TIMES AND STATES THAT IT'S NOT UNDER WARRANT OR RECALL THIS SHOULD NOT HAPPEN

MY CAR RANDOMLY DOESN'T START. I WILL BE PARKED, TURN OFF CAR TO RUN IN STORE WHEN I COME BACK OUT CAR WONT START. BATTERY HAS BEEN CHANGED. STILL SAME ISSUE.

'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!

TAKATA RECALL MY CAR HAD BEEN HAVING THIS KNOCKING SOUND, AND THEN DEVELOPED THIS SOUND LIKE SOMETHING WAS STRETCHING INSIDE THE PASSENGER SIDE. THE BATTER LIGHT CAM ON BUT THE CAR WAS OK. THE NEXT DAY IT CAME BACK ON THE AIR CONDITIONING CAME ON THEM WENT OFF ALL THE OTHER LIGHTS ON THE DASH KEPT COMING ON AND OFF. K STOPPED AT AN AUTO PARTS STORE TO HAVE THEM CHECK IT, AND IT WOULD NOT START ALL THE LIGHTS ON THE DASH WERE ON THE FRITZ AND RESET. WHEN DRIVING ON THE ROAD IT WOULD NOT LET ME GO ABOVE 40 MPH AND THE RPM WENT UP TO LIKE 4.

ON JUNE 9,2018 AT APPROXIMATELY 10:20AM I ENTERED AND PARKED IN MY DRIVEWAY. THE VEHICLE'S SHIFTER WAS PLACED INTO PARK AND THE ENGINE WAS SHUT OFF. I EXITED MY NOW PARKED VEHICLE AND WENT INSIDE AT 10:21. PRIOR TO EXITING THE VEHICLE THE VEHICLE SLIGHTLY ROCKS AND THE AND THE PARKING GEAR ENGAGES INDICATING THE VEHICLE IS IN PARK. MOMENTS LATER, 6 MINUTES AT 10:27AM JUNE 9, 2017 THE VEHICLE ROLLS BACKWARDS FROM A STATIONARY POSITION AND STRUCK THE BRICK MAILBOX AT THE END OF THE DRIVEWAY CAUSING UNREPAIRABLE DAMAGE TO THE MAILBOX. THE VEHICLE SUSTAINED DAMAGE TO THE TAILGATE BUMPER AND UNDERCARRIAGE. THE NEIGHBOR ACROSS THE STREET WAS OUTSIDE DURING THE INCIDENT AND WITNESSED THE EVENT AND NOTIFIED ME. THE HOME SECURITY CAMERA CAPTURED THE ABOVE DESCRIBED OF EVENTS. AFTER NOTIFYING FIAT CHRYSLER AUTOMOBILES I LEARNED OF A SAFETY RECALL NHTSA RECALL # 17V-821 THE BRAKE TRANSMISSION SHIFT INTERLOCK. THIS SAFETY RECALL MAY RESULT IN THE FOLLOWING: THE TRANSMISSION MAY BE SHIFTED OF THE PARK POSITION WITHOUT A KEY IN THE IGNITION OR A BRAKE PEDAL APPLICATION. THIS INCREASES THE POTENTIAL FOR AN UNINTENDED VEHICLE ROLLAWAY THAT MAY RESULT IN A VEHICLE CRASH OR INJURY WITHOUT PRIOR WARNING. THIS IS WHAT EXACTLY HAPPENED. THE FIAT CHRYSLER AUTOMOBILES INVESTIGATIONS STATED THEY WERE SORRY AND NOT RESPONSIBLE. THIS IS ABSOLUTELY ABSURD. ( THE VIDEOS ARE IN MP3 FORMAT AND I CAN EMAIL THEM BUT NOT ATTACH THEM TO THIS FORM)

I HAVE TWO RECALLS ON MY CAR AND NO ONE HAS CONTACTED ME RE: REPAIRS. I HAVE PREVIOUSLY FILED COMPLAINTS , BUT TO NO AVAIL. (FCA CASE # 31526867 AMD NHTSA #10968930). THERE HAVE BEEN NO ACCIDENTS, BUT THE SEAT BELTS AREN'T RETRACTING LIKE THEY SHOULD.

BEFORE STARTING VEHICLE, CLUTCH PEDAL GOES STRAIGHT TO FLOOR AND HAS TO BE PULLED BACK UP INTO POSITION. PROBLEM OCCURS MULTIPLE TIMES A WEEK. AFTER CLUTCH IS PUMPED A FEW TIMES, IT REGAINS PRESSURE AND IS ABLE TO BE DRIVEN. VEHICLE HAS LESS THAN 35,000 MILES BUT IS OVER THE 5 YEAR WARRANTY. EXTENDED WARRANTY WILL COVER IT WITH A $100 DEDUCTIBLE. DEALERSHIP ADVISED THAT I WILL PROBABLY HAVE TO PAY FOR A CLUTCH REPLACEMENT EVEN THOUGH THERE IS AN EXTENDED WARRANTY/ KNOWN ISSUE ON THE MASTER CYLINDER AND HYDRAULIC FLUID LEAKING THROUGHOUT CLUTCH COMPONENTS. ALSO HAD THE TURBO AND EXHAUST MANIFOLD GASKET REPLACED AT 20,000 MILES AFTER CHECK ENGINE LIGHT KEPT COMING ON AND VEHICLE LOST POWER. AT ONE POINT THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST ALMOST ALL POWER WHILE TRYING TO MERGE ONTO I-95 IN WASHINGTON DC, ALMOST CAUSING ME TO BE REAR ENDED BY ANOTHER VEHICLE. IT TOOK 4 TRIPS TO THE DEALERSHIP FOR THE PROBLEM TO BE RECREATED AND EVENTUALLY FIXED UNDER WARRANTY. THE EMERGENCY BRAKE STOPPED WORKING AT ABOUT 15,000 MILES BUT I WAS TOLD THAT MY VEHICLE WAS NOT ONE AFFECTED BY THE CALIPER RECALL. PAID FOR CALIPER REPLACEMENT OUT OF POCKET. LOTS OF PROBLEMS WITH THIS CAR, BUT DEALERSHIP KEEPS TELLING ME THEY "CANNOT REPLICATE THE ISSUE".

2011 DODGE AVENGER. 3.6L ENGINE. WHILE DRIVING BETWEEN 30 AND 40 MPH, ON DECELERATION, ONCE THE GAS PEDAL IS PRESSED TO ACCELERATE, THE ENGINE STALLS. ALL ELECTRICAL STILL WORKS, BUT POWER STEERING AND BRAKING ARE LOST. CAR DOES NOT RESTART FOR AT LEAST AN HOUR OR MORE, BUT WILL START EVNETUALLY. HAS HAPPENED "INTERMITTENTLY" 10 TIMES SINCE DEC 2017 (THIS REPORT DONE JULY 2018). 8 DEALER TRIPS WITH A TORQUE CONVERTER REPLACEMENT, NEW FUEL PUMP AND STILL STALLING ISSUES WHILE TRYING TO ACCELERATE. EMPTY BACK ROADS, STATE HIGHWAYS AND EVEN BUSY FREEWAYS HAVE ALL BEEN LOCATIONS FOR STALLS. ALL WEATHER CONDITIONS, (WINTER, SUMMER, WET, DRY). ONE CODE PULLED REFERRED TO THE TIPM, WHICH IS A MAJOR PROBLEM FOR CHRYSLER, BUT NOT DOCUMENTED IN THE AVENGER. DEALER WANTS A SECOND CODE TO CONFIRM BUT OF THE 10 STALLS AND 8 BEING TOWED TO THE DEALER IMMEDIATELY, ONLY ONCE WAS CODE SAVED IN CAR'S COMPUTER.

THE TRUCK JUST SHUTS OFF WHILE DRIVING AND NOW IT WON'T EVEN START SO I AM OUT OF A CAR