DODGE Complaints

View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 DODGE JOURNEY
    - Appleton, WI

    The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected. The vehicle was towed to a local dealer to be diagnosed, and the failure was associated with NHTSA ID Number: 16V273000 (STEERING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 DODGE JOURNEY
    - Lexington, KY

    The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 DODGE RAM 1500
    - Milton, FL

    I have been trying for over two years to have my local dodge dealership process the recall for my takata airbags (sandy sansing dodge in milton fl). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to call fcas takata recall department with similar results

    Source: NHTSA WEB SITE
  • 2020 DODGE JOURNEY
    - North Tonawanda, NY

    Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm sounds randomly. Blue tooth does not work. Sinus x does not work. Back up camera flipped upside down and beeps all the time when in reverse.

    Source: NHTSA WEB SITE
  • 2017 DODGE GRAND CARAVAN
    - Toney, AL

    I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.

    Source: NHTSA WEB SITE
  • 2020 DODGE CHARGER
    - Fresno, CA

    I had a accident about 5 days ago where I got in a accident and upon impact my airbags deployed a lot of smoke came out of the air bags I couldn’t c or breathe and I also got burn by the air bags there was a open recall on my dodge charger that they said they took care of how ever messege on dash kept saying service air bag and currently it’s at a body shop being checked

    Source: NHTSA WEB SITE
  • 2012 DODGE CHALLENGER
    - Jamestown, CA

    The contact owns a 2012 Dodge Challenger. The contact stated that when shifting the vehicle to reverse(R) or to neutral(N), the vehicle would only move forward. There were no warning lights illuminated. The contact had taken the vehicle to two independent mechanics and was advised that there were known issues associated with the transmission valve body. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 211,015.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE CHALLENGER
    - Jamestown, CA

    The contact owns a 2012 Dodge Challenger. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the starter, throttle body, and transmission needed to be replaced. The contact stated that the starter was replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 211,015.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 1500
    - Bardstown, KY

    Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cracking dashboards on this truck. I told them to be careful (as the dashboard was in pristine condition) and go ahead with the programming and airbag recall. This was my only ride as I live an hour away, and they did not have a courtesy car for me to use, so they ended up calling an Uber to get me home. A few hours later, I got a text from the service tech saying everything was done and I could come pick up the truck. I asked if everything was done, remote programmed and airbags replaced. They said no...The next day I tried to text the tech to get a ride back to the dealership but no one responded. I called the dealership multiple times and finally got ahold of a person who had no clue what was going on. They then told me that the tech went on vacation and reassigned my truck to another tech. They couldn’t get an Uber back to the dealership, so I ended up driving there with my wife. They gave me a report of the inspection that they did on the truck and it said that the battery terminals were OK even though it has a sheetrock screw holding it in place. On arrival, the truck looked like it wasn't touched. Cover screws still had dust on them and the driver airbag cover was the same. I called them out on it and they reassured me that it was indeed replaced and the driver airbag cover was reused. Many months later I got a Carfax report from this dealership and I looked at it to find out that I still have a passenger airbag recall on the truck. I got a letter also saying I should stop driving the truck because of the airbag recall.

    Source: NHTSA WEB SITE
  • 2019 DODGE JOURNEY
    - Carver, MN

    The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE