DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE RAM 1500- WASHINGTON, DC
I CALLED THE DEALERSHIP TO SCHEDULE MY RECALL REPAIR. THEY TOLD ME I DID NOT HAVE ANY ACTIVE RECALLS ON MY VEHICLE. AFTER AN UNPLEASANT BACK AND FORTH I WAS FINALLY ABLE TO GET A MANAGER OR "ADVISOR" ON THE PHONE. THE ADVISOR DETERMINED THAT I DID IN FACT HAVE AN ACTIVE RECALL. THIS ERROR WAS EXTREMELY UNPROFESSIONAL, UNACCEPTABLE AND COULD HAVE ENDANGERED MY LIFE AND THE LIVES OF ANYONE IN MY VEHICLE AS THE SAFETY RISK OF THE RECALL IS "THE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY OR DEATH." (NHTSA RECALL NUMBER17V-302). WHILE THIS INSTANCE IS THE MOST EGREGIOUS FROM A SAFETY PERSPECTIVE, THIS IS NOT THE FIRST TIME OURISMAN JCD OF ALEXANDRA, VA HAS BEEN RECKLESS OR NEGLIGENT WITH MY VEHICLE AND I WOULD LIKE TO FILE A FORMAL COMPLAINT. ERRORS LIKE THIS COULD LEAD TO MYSELF OR SOMEONE ELSE GETTING SERIOUSLY INJURED OR WORSE.
Source: NHTSA WEB SITE -
2008 DODGE NITRO- EDMOND, OK
MY A/C AND HEAT RANDOMLY STOPPED WORKING OUT OF NO WHERE. NO MATTER HOW LONG I WAIT OR HOW HIGH I TURN IT, THE AIR NEVER COMES ON. IT'S WINTER TIME AND IT'S DANGEROUS TO BE WITHOUT HEAT IN A CAR. I KNOW SEVERAL PEOPLE WHO HAVE THE SAME PROBLEM AND MECHANICS NEVER SEEM TO KNOW HOW TO FIX THE PROBLEM. SO IT JUST KEEPS HAPPENING. IT DOESN'T WORK WHEN IT'S STATIONARY OR MOTION.
Source: NHTSA WEB SITE -
2003 DODGE RAM 1500- OKLAHOMA CITY, OK
DASH BREAKING UP TRYING TO GET PIECES OF SO THEY WILL NOT CAUSE ANY INJURIES IF IN ACCIDENT CUT HAND ON SHARP EDGES LEFT NOW AM SCARED OF DASH IF I DO GET IN ACCIDENT WHAT WE'LL HAPPEN WHEN THIS SHRAPNEL IS FLYING AROUND AND PROPELLED BY AIR BAG
Source: NHTSA WEB SITE -
2012 DODGE DURANGO- HOPEWELL, OH
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (MCHUGH CHRYSLER DODGE JEEP RAM FIAT, 3420 MAPLE AVE, ZANESVILLE, OH 43701) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE CHARGER- KRUM, TX
I DRIVE A 2011 DODGE CHARGER RT MY VEHICLE CONTINUES TO LOSS POWER AND WHEN POWER IS LOST I HAVE NO POWER STREERING OR BRAKES. I WAS ADVISED MY VEHICLE HAS A ACTIVE RECALL T-36 IN WHICH THE PROBLEMS I'M HAVE ARE A DIRECT RESULT OF THE RECALL. MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES AT CLASSIC DODGE IN DENTON TX. THE ONLY THING CLASSIC DODGE HAS DONE IS REPLACE THE BATTERY STATING WE HAD TO START THERE AND ADVISED ME FCA HAS NOT SENT OUT A FIX AND WONT UNTIL FEB 2018. I HAVE REPORTED TO CLASSIC DODGE IN DENTON AS WELL AS MY FCA CASE MANAGER MY VEHICLE CONTINUES TO LOSS POWER AND HAS ALMOST RESULTED IN SEVERAL CRASHES AND FCA HAS FAILED TO RESOLVE THE PROBLEM AND HAS STOPPED RETURNING MY PHONE CALLS. ON 12-05-17 I WAS INVOLVED IN A AUTOMOBLE CRASH IN THE CHARGER CAUSED BY THE LOSS IN POWER AND I RAN INTO A TREE CAUSING VEHICLE STRUCTUAL DAMAGE.
Source: NHTSA WEB SITE -
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2016 DODGE JOURNEY- MARION, NC
TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.
Source: NHTSA WEB SITE -
2013 DODGE CHALLENGER- RICHMOND, VA
MY DOOR DOESNT REALIZE ITS SHUT SO MY SMART WINDOW GOES UP AND DOWN ON ITS OWN UNTIL BATTERY IS DRAINED. HAPPENS WHEN VEHICLE IS STATIONARY. WAS RECALLED ON 2012 MODEL. MY BRAKES OR BRAKE AREA SQUEALS WHEN IM PRESSING THE BRAKES TO STOP. I HAVE NEW ROTORS AND BRAKES, STOPS FOR ABOUT A WEEK EVEN HAVE HAD RTHEM RESURFACED. LOTS OF COMPLAINTS ON THIS IN THE CHALLENGER FORUM.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ALVIN, IL
WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.
Source: NHTSA WEB SITE -
2011 DODGE AVENGER- TOLEDO, OH
THIS IS ANOTHER COMPLAINT ADDING TO THE LIST OF DISAPPOINTED CUSTOMERS ABOUT THE PASSENGER SIDE HEAT NOT WORKING. I BOUGHT A USED 2011 3.6L DODGE AVENGER A WEEK AGO FROM A DEALERSHIP. LESS THAN 100,000 MILES. EVERYTHING ABOUT THIS CAR APPEARED TO BE IN GREAT SHAPE AND WORKING ORDER. I CHECKED ALL THE VENTS WHEN I INITIALLY STARTED UP THE CAR. THEY WERE ALL BLOWING AIR WHICH SEEMED TO BE A GOOD SIGN..IT WAS COLD OUT SO I ASSUMED THEY ALL WOULD BLOW HEAT EVENTUALLY. AS I'M TEST DRIVING THE CAR, THE HEAT ON THE DRIVER SIDE CRANKS UP. "GREAT THE HEAT WORKS." I THOUGHT AS I CONTINUED TO TEST THE REST OF THE CAR OUT..HAPPILY DROVE OFF THE LOT..BTW I CHECKED FOR RECALLS BEFORE BUYING THE VEHICLE AND CONTACTED NHTSA AND GAVE THEM THE VIN# WHICH I FOUND 1 UNSERVICED RECALL BUT WAS WILLING TO FIX ON MY OWN KNOWING IT WAS COVERED BY DODGE.....DAYS LATER..MY FIRST PASSENGER BRINGS IT TO MY ATTENTION THAT COLD AIR WAS ATTACKING THEM (AS I SIT COMFORTABLY IN A REASONABLE TEMPERATURE). SO LIKE EVERYONE ELSE DEALING WITH THIS MATTER, I STARTED TO RESEARCH REASONS WHY SUCH A THING WAS HAPPENING AND LOOKING FOR A SOLUTION. AFTER HAVING A COUPLE OF MECHANICS TAKE A LOOK AT THE CAR (HOPING ITS JUST A BLEND DOOR ISSUE - HELL OF ALOT CHEAPER OF A PROBLEM) IT TURNS OUT IT WOULD COST ME ABOUT 20% (OR CLOSE TO $2000) OF WHAT I PAID FOR THE CAR! THIS IS NOT A NORMAL PROBLEM. I HAVE SPENT THE SAME AMOUNT OF TIME ENJOYING THE CAR AS I HAVE REGRETTING IT. UNLESS THIS GETS FIXED (PAID FOR) BY THE MANUFACTURER I CAN'T SEE HOW I CAN EVER AGAIN SUPPORT THIS BRAND.. I HOPE THIS COMPLAINT REACHES DODGE AND THEY DO RIGHT BY THEIR CUSTOMERS!! - DODGE DO THE RIGHT THING AND FIX THIS!
Source: NHTSA WEB SITE -
2010 DODGE CHARGER- WEST BLOOMFIELD, MI
TAKATA AIRBAG COMPLAINT. THE DEALER HAS ONLY REPLACED THE DRIVER SIDE AND AFTER REPEATED ATTEMPTS (OVER THE COURSE OF ALMOST 2 YEARS) HAS NEVER CONTACTED US TO REPLACE THE PASSENGER SIDE AIRBAG. THE DEALER KEEPS SAYING THAT THE REPLACEMENT PART(S) IS /ARE UNAVAILABLE.
Source: NHTSA WEB SITE