DODGE Complaints

MY 2010 DODGE CHARGER WAS UNDER RECALL FOR TIMING CHAIN AND CHAIN GUIDE TENSIONER. WE TOOK IT TO A LICENSED GARAGE THAT'S BEEN IN BUSINESS FOR MANY YEARS. THEY SAID THEY ORDERED THE BIGGEST TIMING CHAIN. IT LASTED 6 MONTHS. WE WERE 7 HOURS FROM HOME ON OUR WEDDING ANNIVERSARY VACATION. WHEN THE CHAIN BROKE WE WERE DRIVING SO THERE WAS EXTENSIVE DAMAGE TO THE ENGINE. THE GARAGE SAID WE NEEDED A NEW ENGINE. IT'S BEEN IN THE SHOP FOR OVER A MONTH BECAUSE THEY CANNOT FIND AN ENGINE THAT WORKS TO THEIR SATISFACTION. SO, MY CAR IS ONLY 7 YRS OLD AND NOW I DON'T TRUST IT. WHY WAS THERE A RECALL IN THE FIRST PLACE? IS THE 3RD TIMING CHAIN GOING TO BRAKE ALSO? I WONDER WHAT'S REALLY WRONG WITH THIS CAR. BAD ENGINEERING?? I WOULD LOVE AN INVESTIGATION TO BE DONE IF POSSIBLE.

I TOOK MY 2010 DODGE DAKOTA TO MY LOCAL DEALERSHIP (SOUTH HILLS DODGE) ON JUNE 5TH 2017 AFTER RECEIVING MULTIPLE RECALL NOTICES ABOUT THE R25 PASSENGER AIRBAG INFLATOR. THEY TOLD ME THEY WOULD HAVE TO ORDER THE PART AND I WILL HAVE TO WAIT UNTIL IT ARRIVES. I WENT THERE AGAIN A MONTH LATER AND IT STILL NEVER ARRIVED. ON OCT 25TH 2017 I WENT THERE A THIRD TIME AND THEY TOLD ME THAT IT'S ON ORDER AND I HAVE TO WAIT UNTIL THE PART ARRIVES AT THEIR DEALERSHIP. I HAVE NOW WAITED OVER 20 WEEKS NOW FOR THIS PART TO ARRIVE. IT'S A RECALL AND A SAFETY HAZARD BUT NO ONE CAN OBTAIN THE PART TO FIX THE PROBLEM.

MY HUSBAND FILED A COMPLAINT THIS MORNING ON OUR 2009 DODGE CALIBER AND HE ALSO WENT TO TALK TO PEOPLE AT BOB SWOPE FORD IN ELIZABETHTOWN, KENTUCKY AND THEY INFORMED HIM THERE WAS NOTHING THEY COULD DO ABOUT THE RUSTING OF THE SUB FRAME ON OUR CAR WE HAVE ONLY OWNED THIS CAR FOR YEARS AND WE STILL ARE IN DEBT ON IT UBIQUITOUS FRAME IS SO RUSTY IT IS ABOUT TO BUST OPEN AND IT IS TO DANGEROUS FOR US TO DRIVE HIM & I BOTH ARE ON DISABILITY AND WE CANNOT AFFORD TO FIX THIS PROBLEM I HAVE TALKED TO SEVERAL PEOPLE ABOUT THIS PROBLEM AN WE ARE ALL IN AGREEMENT THAT THERE IS NO WAY THIS COULD HAVE RUSTED THAT BAD IN 2 YEARS SO THERE FOR IT HAD TO BE LIKE THIS WHEN WE PURCHASED THE VEHICLE. I AM NOT ONE TO COMPLAIN ABOUT ANYTHING BUT I JUST FEEL THAT THIS IS THEIR RESPONSIBILITY GO TAKE CARE OF THIS PROBLEM THERE IS NO WAY OTHER WISE THAT WE CAN DRIVE THIS CAR AND IT IS MY ONLY TRANSPORTATION BACK ; FORTH TO THE DR. AND I AM ALSO ON HOME OXYGEN SO I NEED THIS VEHICLE TO GET TO AND FRO I CAN'T TRADE THIS ONE IN BECAUSE WE OWE TO MUCH ON IT THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE CHARGER. WHILE THE CONTACT'S VEHICLE WAS AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO REPAIR THE BODY DAMAGE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

AIRBAG LIGHT IS ON CONSTANTLY - NEVER TURNS OFF. SEAT BELT LIGHT WILL SOMETIMES COME ON EVEN WHEN SEAT BELT IS SECURE. FUEL PUMP DOESN'T STOP RUNNING AFTER ENGINE IS SHUT OFF. WHILE DRIVING, ALL LIGHTS WILL COME ON ON DASH AND GAUGES/HEADLIGHTS WILL FLICKER THEN CAR WILL DIE. HAS HAPPENED MORE THAN THREE(!) TIMES AT NIGHT ON BUSY HIGHWAY WITH 2 TODDLERS IN CAR!!! HAD TO PULL OFF ROAD IN COMPLETE DARKNESS. I AM FEARFUL OF DRIVING THIS CAR. I WILL NOT DRIVE AT NIGHT ANYMORE.

WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE THAT THE FUEL TANK WAS LOWER THAN EXPECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK STRAP FRACTURED DUE TO SEVERE RUST AND NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE FUEL SYSTEM. THE VEHICLE HAD TO BE REPAIRED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,100. ..UPDATED 11/07/17 *BF UPDAATED 9/12/18*JB

AIRBAG LIGHT KEEPS GOING ON AND OFF EVERY OTHER DAY OR SOMETIMES AFTER MONTH I FEEL UNSAFE DRIVING MY CAR ALSO HAVE GRANDKIDS IN CAR AND JUST WORRIED. IT DOES IT WHEN WE'RE DRIVING THE CAR.

TAKATA RECALL WAS PLACED MAY 2016, I HAD BOUGHT THE VEHICLE IN FEB 2016. OCTOBER 24, 2017 IS WHEN I RECEIVED THE POST CARD IN THE MAIL NOTIFYING ME THAT MY VEHICLE IS INCLUDED IN THIS RECALL. I HAVE BEEN DRIVING THIS CAR W/O KNOWLEDGE OF THIS AND WHEN I CONTACTED THE DEALERSHIP I WAS PLACED ON A WAIT LIST FOR REPAIR. I WAS TOLD THE WAIT IS DUE TO THE PARTS NOT GETTING TO THE DEALERSHIP IN TIME. I THINK THE ENTIRE PROCESS OF NOTIFYING CONSUMERS OF POTENTIAL DANGERS IS SHAMEFUL! A POST CARD? SERIOUSLY?! IT'S JUST MY LIFE AND THOSE THAT SIT UP FRONT WITH ME. NO WORRIES....

I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEELER WHEN IT JUMPED INTO 4LO AND SLOWED DOWN ABRUPTLY AND THEN JUST DIED ON THE HIGHWAY, THIS HAS HAPPENED A NUMBER OF TIMES, NOW THE TRANSFER CASE IS DAMAGED, AND THE TRANSFER CASE SWITCH IS NO LONGER AVAILABLE BECAUSE THEY ARE FAULTY. IT GOT SO BAD THAT IT STOPPED CHANGING GEARS, IT WOULD ONLY GO TO PARK, BUT IT WOULDN'T ENGAGE BECAUSE OF THE SWITCH CANCELLING OUT THE TRANSFER CASE MOTOR.