DODGE Complaints

NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB

NHTSA RECALL NUMBER 17V-435 SUMMARY THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. SAFETY RISK DESCRPITION FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. MANUFACTURER RECALL NUMBER T36

AFTER FILLING UP GAS CAR STALLS OUT WHILE DRIVING, WILL START BACK UP BUT SHUTS DOWN AGAIN. GOING UP HILL CAR STALLS AND SHUTS OFF I HAVE TO HIT THE GAS PEDAL TO KEEP IT RUNNING.

WE HAVE SEVERAL ATTEMPTS AT A LOCAL DEALER TO GET THE AIRBAGS REPLACED. WE HAVE BEEN UNSUCCESSFUL AS DEALER DOES NOT RETURN OUR CALLS TO SCHEDULE THIS

TAKATA RECALL. I RECEIVED AN OFFICIAL MAILING FROM FCA STATING THAT "PARTS ARE AVAILABLE" FOR MY FREE PASSENGER AIR BAG REPLACEMENT. I CALLED THE PHONE NUMBER PROVIDED, THEY TOOK MY INFO, AND TRANSFERRED ME TO MY LOCAL DEALER TO MAKE AN APPOINTMENT. THE DEALER SAID THEY DO NOT HAVE THE PARTS AND PUT ME ON A CALL BACK LIST, BUT COULD NOT TELL ME AN APPROXIMATE DATE FOR CALL BACK. I AM JUST REPORTING THIS STATUS AND DO NOT EXPECT ANY RESPONSE. PLEASE NOTE THAT THE MANUFACTURER AND DEALER HAVE DIFFERENT STATUSES. THIS PROLONGS A VERY DANGEROUS SITUATION WHICH IN MY CASE, I WAS NOTIFIED OVER ONE YEAR AGO. THANK YOU.

2004 TO 2008 JEEP DODGE CHRYSTLER 5.7 HEMI MOTORS ARE PRONE TO DROPPING VALVE SEATS WHICH IN TURN SHOOT FRAGMENTS OF METAL THROUGHOUT DESTROYING THE MOTOR. THIS IS A WELL KNOWN DEFECT WITH NUMEROUS DOCUMENTAION ONLINE. THE DESTRUCTION OF THE MOTOR CAN OCCUR WHILE DRIVING OR ON FIRST START UP. THE COST TO REPLACE THE MOTOR CAN RANGE FROM 5,000 TO 7,000 IN REPAIR COST TO THE CONSUMER.

THE CAR WAS DYING AT LIGHTS, ONRAMPS, OFFRAMPS, JUST BASICALLY ANYTIME THE OIL SLOSHED AROUND ENOUGH TO LOSE OIL PRESSURE AND SHUT OFF. AFTER 4K MILES, 40% OIL LIFE LEFT ACCORDING TO THE MONITOR, THE OIL DOESN'T EVEN REGISTER ON THE DIPSTICK, HAD TO ADD 2-3 QUARTS. WENT TO DODGE DEALERSHIP, DEALT WITH CHRYSLER CASE #'S AND REPS, WAS PROMISED A FIX AND NEVER GOT IT. OH YEAH, THE DEALERSHIP TRIED TO CHARGE ME HUNDREDS OF DOLLARS. HAD TO ARGUE WITH CHYRSLER CORPORATE FOR WEEKS TO GET THEM TO PAY. IS IT BURNING? LEAKING? IT'S A MANUFACTURING DEFECT FOR SURE. THE EPA WOULD HAVE A FIELD DAY. THEIR EMISSIONS ARE PROBABLY COMPLETELY OUT THE WINDOW IF THEY ARE BURNING THAT MUCH OIL, OR RELEASING IT INTO THE WILD 1 DROP AT A TIME. I'VE NEVER SEEN ANY ACCUMULATING OIL IN THE GARAGE OR MY PARKING SPOT AT WORK.I DON'T THINK THE EPA WOULD LIKE KNOWING BARRELS MORE OF OIL ARE BEING USED THAN ADVERTISED. ALSO, THE CAR HAS STALLED IN THE MIDDLE OF AN INTERSECTION WITH CARS COMING UP BEHIND ME. IT'S ALWAYS BEEN TO/FROM WORK OR SOMETHING LIKE THAT, AND NEVER WITH MY KIDS AND FAMILY IN THE CAR. BUT YOU'D HAVE TO THINK THAT'S A HUGE LAWSUIT/TRAGEDY WAITING TO HAPPEN, AND YET CHRYSLER COMPLETELY SAYS THAT'S WITHIN REASONABLE SPEC. WHERE THE HELL WAS THIS "SPEC" WHEN I PURCHASED THE CAR? THE NEW STICKER DIDN'T SAY "GREAT GAS MILEAGE, AWESOME NAV UNIT, BURNS 1QT OF OIL PER WEEK" ON THE WINDOW. 20 YEAR OLD CARS HAVE OIL LEVEL SENSORS, AND WARNINGS ABOUT THAT. WHY DOES THIS NEW AGE CAR, NOT HAVE AN OIL SENSOR ON IT TO AT LEAST WARN US OF IMPENDING DOOM WHEN THE CAR STALLS MAKING A SIMPLE TURN? THERE WAS A DEALERSHIP FRANCHISE CHAIN DOWN IN PHOENIX COMPLETELY REPLACING PEOPLE'S ENGINES FOR FREE WITH THE 2.4L TIGERSHARK (I THINK SOME JEEPS AND FIAT'S HAVE THEM AS WELL). I ALSO HEARD RUMORS THAT SOMEWHERE ALONG THE LINES OF 30% OF 2.4L'S HAD THE PISTON RINGS IN BACKWARDS?

THIS IS THE SECOND TIME REPORTING THIS PROBLEM. I HAVE BEEN HAVING ISSUES WITH MY ACCELERATION OR GAS PEDAL WHEN I STEP ON THE GAS SOMETIMES TO ACCELERATE. LIKE MERGING ONTO THE FREEWAY OR INTERSTATE OR TRYING TO PASS A SLOW-MOVING VEHICLE MY GAS PEDAL OR ACCELERATION PEDAL HAS A TENDENCY TO STICK. I THEN HAVE TO STOMP ON IT OR TRY TO PULL UP ON IT WITH MY FOOT TO FREE IT UP. AS I HAVE STATED IN MY PREVIOUS COMPLAINT I GUESS NOTHING IS GOING TO BE DONE ABOUT IT ON TILL SOMEONE IS HURT INJURED OR KILLED.

THE UCONNECT INFOTAINMENT SYSTEM IN FCA VEHICLES HAS A DEFECT THAT WILL CAUSE MULTIPLE WEATHER ALERTS FOR AREAS HUNDREDS OF MILES AWAY. THE ERRANT WEATHER ALERTS TAKE OVER THE ENTIRE SCREEN AND REQUIRE THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO EXIT OUT OF THE ALERT. THE ALERT WILL NOT GO AWAY ON IT'S OWN, AND YOU CANNOT CONTROL THE RADIO OR HVAC SYSTEM WITHOUT READING AND EXITING OUT OF THE ALERT. ALSO, THE UCONNECT SYSTEM HAS NO OPTION TO DISABLE WEATHER ALERTS. IN OTHER WORDS, YOU CANNOT STOP THEM FROM HAPPENING IN THEIR CURRENT BUILD. I'VE CALLED DODGE AND UCONNECT MULTIPLE TIMES, AND THERE IS STILL NO RESOLUTION. ALL THAT NEEDS TO HAPPEN IS UCONNECT NEEDS TO ADD THE OPTION IN THE SETTINGS TO TOGGLE WEATHER ALERTS ON OR OFF. IT SHOULD TAKE A PROGRAMMER AN HOUR TO ACCOMPLISH THIS SIMPLE TASK. JUST TODAY I GOT 4 WEATHER ALERTS FOR COUNTIES BETWEEN 140 AND 400 MILES AWAY FROM MY CURRENT LOCATION ON MY 5 MILE DRIVE, EACH ONE REQUIRING ME TO PHYSICALLY CLOSE THE SCREEN TO GET BACK TO THE NAVIGATION PAGE. FORCING DRIVERS TO READ AND INTERACT WITH MULTIPLE DEFECTIVE WEATHER ALERTS CAN BE AS DANGEROUS AS TEXTING AND DRIVING. WHEN I CALLED DODGE, THEY SAID THE ISSUE IS WITH UCONNECT. UCONNECT TOLD ME NOTHING CAN BE DONE. WHEN I MESSAGED DODGE, THEY TOLD ME SIRIUS XM IS TO BLAME FOR SENDING THE ALERTS. SO WE HAVE A 3 WAY FINGER POINTING CONTEST HERE THAT NOBODY WANT TO ACCEPT RESPONSIBILITY FOR. ALL I WANT IS FOR UCONNECT TO GIVE DRIVERS THE OPTION TO DISABLE WEATHER ALERTS TO KEEP THEIR ATTENTION ON THE ROAD.

UPON DRIVING THE VEHICLE OVER A SMALL BRIDGE, INCLUDING ON AND DECLINING OFF, THEN OVER ANOTHER HILL THE VEHICLE STALLED AND LOST POWER. WE WERE ABLE TO COAST THE VEHICLE TO A STOP. I POPPED THE HOOD AND IT HAD AN ELECTRICAL BURNING SMELL BUT COULDN'T LOCATE THE SOURCE. I WAS ABLE TO RESTART THE VEHICLE AND PROCEEDED TO OUR DESTINATION. UPON RETURNING HOME THE VEHICLE SEEMED TO HAVE LESS POWER. AGAIN I CHECKED UNDER THE HOOD AND HAD THE SAME SMELL. I CHECKED ON THIS WEBSITE FOR A RECALL AND IT SAID THERE WERE NONE FOR THIS VIN NUMBER. I CHECKED THE MODEL YEAR AND THERE HAS BEEN SEVERAL WITH STALLING/ELECTRICAL ISSUES. THE RECALL NUMBERS ARE AS FOLLOWS: 17V435000, 15V115000,14V634000. WE HAVE HAD THIS VEHICLE IN BEFORE FOR RECALLS, UNSURE IF THESE WERE PART OF THOSE RECALLS. WE WILL BE CONTACTING THE DEALERSHIP TOMORROW. YOUR FORM WONT LET ME SELECT THE ENGINE AND POWERTRAIN AS PARTS AFFECTED. *TR