DODGE Complaints

SAFETY AUTO PARK FUNCTION IS STILL STICKING EVEN AFTER THE RECALL REPLACEMENT- THE DEALER SAYS THE ONLY DO FOLLOW UP REPAIRS ON RECALLS 2 YEARS AFTER THE REPLACEMENT. I UNDERSTAND THE TIMEFRAME IS 10 YEARS NOT 2 BUT THEY WILL NOT HONOR

FOR SEVERAL MONTHS MY 2011 RAM 1500 RAN ROUGH AND AT TIMES WOULD NOT START. I RESEARCHED AND FOUND THAT THE TPIM ON SEVERAL DODGE PRODUCTS HAD THE FUEL PUMP RELAY FAIL OF WHICH SEVERAL MODELS WERE RECALLED BECAUSE OF THIS. MY RAM VIN DID NOT SHOW A RECALL SO I CALLED DODGE CORP AND THEY SAID THAT THEY DID NOT HAVE ENOUGH PROBLEMS TO RECALL THIS UNIT. THE FAILURES THAT OCCURED THAT WERE RECALLED HAD THE SAME TPIM BOX. WHY IS MINE NOT CONSIDERED. I WOULD LIKE A RECALL ADDED FOR THIS MODEL AND THE FIX THAT WAS MADE TO FIX MINE BE REFUNDED. PLEASE ADVISE AS TO WHAT SHOULD BE DONE... [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT EVERY TIME SHE TURNED OFF HER VEHICLE SHE HAD TO UNPLUG HER BATTERY BECAUSE THERE WAS A MALFUNCTION WITH THE SMART SWITCH IN HER WINDOWS. THE WINDOWS DID NOT COMPLETELY CLOSE AND AS A RESULT THE ELECTRICAL SYSTEM OVERHEATED THE VEHICLE AND DRAINED THE BATTERY. THE CONTACT CALLED THE DEALER FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE 815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 888) 331-8981 AND THEY SAID TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THEY ALSO SAID THERE WERE NO RECALLS . THE VEHICLE WAS NOT REPAIRED WITH CONTACT HAVING TO BUY NEW BATTERIES TO BE ABLE TO START HER VEHICLE. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND REFERRED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID NUMBER:11258769 ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A “DIFFERENT MIXTURE OF PRECIOUS METALS … TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,” HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS: SECOND QUARTER OF 2019 MODEL-YEAR 2013-14 CARS: THIRD QUARTER OF 2019 MODEL-YEAR 2015-16 CARS: FOURTH QUARTER OF 2019

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE CONTACT WAS QUOTED AN ESTIMATE OF $1,250 FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

OK SO LET ME START BY SAVING LIVES THERE IS A SERIOUS PROBLEM WITH ALL THESE CALIBER THE SUBFRAMES ARE ROTTING IN HALF I KNOW BECAUSE I HAVE 3 OTHER PEOPLE WHO HAVE THIS STUPID CAR AND THEY RUSTED IN HALF ON THEM ALSO THINGS TO ADD TO THIS CAR IS THERE IS NO UPPER BALL JOINT WHICH CAUSE THE LOWER CONTROL ARMS TO GO BAD IS THE SHOCKS ARE BAD I HAD TO REPLACE PRETTY MUCH EVERYTHING AND ALSO HAD TO REPLACE CVT 20K MILES INTO THIS HUNK OF CRAP CVT IS BAD AND THE BANDS THEY USE ARE CHEAP BUT ALSO SEEMS TO BE A COOLING PROBLEM WITH THERE SET UP FOR TRANSMISSION WITH CAUSE THEM TO HEAT UP AND BURN FLUIDS CHRYSLER SHOULDN'T BE ALLOWED TO GET AWAY WITH THIS CRAP AND HONESTLY YOU WILL SEE ALOT MORE OF THESE CARS CAUSING PEOPLE TO DIE SERIOUSLY TAKE A LOOK ONLINE AND SEE FOR YOURSELVES IT'S PRETTY SICKING TO ME AND I FEEL LIKE Y'ALL AIN'T DOING YOUR JOB MY 30 YEAR OLD CAMARO SUBFRAME NEVER ROTTED LIKE THIS AND SAT AND DRIVEN IN ALL WEATHER

RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.

REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.