1997 FORD CROWN VICTORIA Complaints

WHILE IN MOTION, THERE WAS AN EXPLOSION UNDER THE HOOD. THE INTAKE MANIFOLD HAD BLEW OUT. THE MECHANIC WHO WORKED ON THE VEHICLE, SHOWED CONSUMER A RECALL NOTICE FOR THE EXACT INCIDENT. CONSUMER IS REQUESTING A REFUND MINUS THE LABOR. *JG *JB

WHILE DRIVING BALL JOINT FAILED CAUSING RIGHT FRONT WHEEL TO COLLAPSE AND FALL OFF. *TT *NLM

WHILE DRIVING AT 70 MILES PER HOUR THE ENGINE OVERHEATED. STEAM WAS COMING FROM THE RADIATOR AREA AND THE FLUID HAD BOILED OVER. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP FOR REPAIR. THE CAUSE WAS A CRACKED INTAKE MANIFOLD AND THE WHOLE ENGIN NEEDED TO BE REPLACED. THE REPLACEMENT MANIFOLD HAS BEEN REINFORCED AT THE POINT OF FAILURE. I UNDERSTAND FORD RECALLED POLICE AND TAXIS MANUFACTURED IN THIS PERIOD BUT DID NOT NOTIFY PRIVATE OWNERS OF A POSSIBLE DEFECT.

CONSUMER WAS TOLD THE INTAKE MANIFOLD IN THE VEHICLE IS MADE OF PLASTIC. CONSUJMER STATES' MANIFOLD CRACKS CAUSING VEHICLE TO OVERHEAT AND DESTROY ENGINE. CONSUMER HAS TO REPLACE THE ENGINE. PLEASE PROVIDE ANY FURTHERT INFORMATION.

WHILE BACKING UP THE RIGHT LOWER BALL JOINT SNAP CAUSING THE FRONT END TO COLLAPSE. THE DEALER HAS NEEN NOTIFIED. *TS *NLM

WHILE DRIVING, DRIVER APPLIED THE BRAKES. THEY DID NOT HOLD, WHICH RESULTED IN THE VEHICLE HAVING AN EXTENDED STOPPING DISTANCE. THIS ALMOST CAUSED AN ACCIDENT. UPON INSPECTION OF VEHICLE, THE DRIVER NOTICED THAT THE BRAKE FLUID HAD LEAKED OUT BECAUSE OF A HOLE IN THE BRAKE LINE. MR A RECALL WAS ISSUED, BUT HAS NOT BEEN EXTENDED TO THE GENERAL PUBLIC. *JG REFERENCED IN RQ03-004

DRIVING ON HIGWAY AT 65 MPH BEGAN TO SMELL A BURNING ODOR, AFTER PULLING OVER TO A SAFE LOCATION SMOKE CAME FROM UNDER HOOD. WHEN HOOD WAS OPENED FOR INSPECTION IT EMITTED A NOXIOUS ODOR AND IT WAS SPRAYING HOT ENGINE COOLANT FROM THE TOP OF THE ENGINE. AFTER ENGINE COOLED DOWN COOLANT WAS ADDED AND CAR WAS DRIVEN A SHORT DISTANCE HOME. VEHICLE WAS TOWED INTO THE DEALER EXPECTING THE REPAIR TO BE COVERED BY WARRANTY EITHER BY THE RECALL THAT IS OUT (APPARENTLY CURRENTLY ONLY APPLIES TO POLICE AND TAXIS) OR AS LISTED IN THE OWNERS MANUAL FOR CALIFORNIA EMISSIONS COMPONENTS DEFECTS. THE DEALER SAID THIS WAS NOT COVERED EITHER WAY. A CALL TO FORD CUSTOMER RELATIONS (EDITH) INITIATED A CLAIM. EDITH SAID SHE WOULD CONTACT THE DEALER FOR ASSISTANCE BUT MY VEHICLE WAS NOT RECALLED. THE DEALER REPRESENTATIVE WAS RECONTACTED AND REFUSED TO OFFER ANY ASSISTANCE WHATSOVER. THIS ISSUE IS WELL ESTABLISHED AS NHTSA HAS THE BULLETINS LISTED AND THERE A NUMEROUS COMPLAINTS DOCUMENTED. SOME PEOPLE COULD DRIVE THEIR VEHICLE UNKNOWINGLY WITH THIS DEFECT WHICH COULD RESULT IN FIRE OR BURNING FROM ESCAPING STEAM. FORD MOTOR COMPANY MUST REIMBURSE ME AND OTHERS WHO HAVE HAD EXPENSES TO REPAIR THEIR PROBLEM OF A POOR ORIGINAL DESIGN. THE NEW PART HAS BEEN UPDATED WITH AN ALUMINUM COOLANT CROSSOVER INSTEAD OF PLASTIC. DT

FRONT SUSPENSION SYSTEM BRACKET (SHOCK ABSOBER) COLLAPSED. PLEASE PROVIDE FURTHER INFORMATION. *MR

CONSUMER STATES THAT THE STEERING WHEEL IS OVERLY SENSITIVE IN NORMAL DRIVING CONDITION, MAY CAUSE AN ACCIDENT, SINCE IT HAS SO MUCH POWER ASSIT IT MAKES CHANGING LANES OR OTHER STEERING CONDITION HAZARDOUS. NLM THE VEHICLE HAS A STEERING BOX RATIO OF 14 TO 1 WHICH WAS MUCH FASTER THAN THE DESIRED RATIO OF 17 TO 1 OR 18 TO 1. *YH

1997 FORD CROWN VICTORIA. PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767676