1997 FORD CROWN VICTORIA Complaints

HAD A PREVIOUS PROBLEM WITH ALWAYS BLOWING A FUSE. VEHICLE WAS PARKED IN DRIVEWAY. CAUGHT ON FIRE. THE CAUSE WAS A SHORT CIRCUIT IN THE HEATING SYSTEM. DEALER WAS CONTACTED. *AK REFERENCED IN EA02-025

THE IGNITION KEY CAN BE REMOVED FROM THE STEERING COLUMN IGNITION SWITCH WHEN THE SWITCH IS NOT IN THE OFF POSITION: THIS IS THE SAME TYPE DEFECT THAT WAS FOUND IN THE FORD TAURUS (NHTSA CAMPAIGN ID NUMBER: 85V172000)

POWER STEERING SHAFT CAME OUT OF PUMP WITH THE PULLEY ON IT WHILE VEHICLE WAS BEING OPERATED. VEHICLE WAS STOPPED, STEERING CONTROL LOST - DRIVE BELT SHREDDED. PUMP HAD TO BE REPLACED. *AK

ALL THE WINDOWS ARE NOT WORKING. CONSUMER BROUGHT VEHICLE INTO REPAIR SHOP FORSEVEN TIMES, AND THE DEALER COULDN'T DETERMINE THE CAUSE. *AK

THE LOWER CONTROL ARM BRACKET DOES NOT APPEAR TO BE ADEQUATELY WELDED TO THE FRAME(I.E. THERE IS NO WELD AT THE LOWER BRACKET CONTACT POINT). THIS HAS RESULTED IN THE BRACKET CRACKING AT THE UPPER WELD POINT. THIS WILL LEAD TO SEPARATION OF THE LOWER CONTROL ARM BRACKET FROM THE FRAME. DUE TO THE NATURE OF THE HIGH SPEED USE OF A POLICE VEHICLE THIS COULD LEAD TO AN ACCIDENT AND LOSS OF LIFE, IF SEPARATION SHOULD OCCUR DURING HIGH SPEED PURSUIT MANEUVERS. *AK

VEHICLE SUDDENLY ACCELERATED AFTER LEAVING GAS STATION. UNABLE TO STOP VEHICLE IN APPROXIMATELY 200 FEET. LOST CONTROL, RESULTIN GIN A CRASH. 3 PASSENGERS WERE INJURED. ALSO, BRAKE FAILURE. *AK

WE HAVE HAD WINDSHIELD CRACK ON FOUR OF OUR PATROL CARS IN THE LAST 12 MONTHS. TWO FAILURES WERE ON 1997 FORD CROWN VICTORIA AND TWO WERE ON 1998 FORD CROWN VICTORIAS. ALL WINDSHIELDS HAVE CRACKED IN THE SAME LOCATION (HALF WAY UP THE SUPPORT PILLAR). THREE HAVE CRACKED ON THE DRIVERS SIDE, AND WENT STRAIGHT ACROSS THE WINDSHIELD, THE FOURTH CRACKED ON THE PASSENGER'S SIDE, HALFWAY UP THE SUPPORT PILLAR AND WENT STRAIGHT ACROSS THE WINDSHIELD. *AK

THIS APPEARS TO BE A FAILURE OF THE FRONT SUSPENSION BALL JOINT WHICH I JUST HAD REPAIRED UNDER RECALL AT SPRINGFIELD FORD, RINCON, GA. ACCORDING TO BANNER FORD IN DECATUR, GA WHERE THE CURRENT REPAIR IS UNDERWAY, THE RETAINING NUT WAS NOT INSTALLED PROPERLY. IT CAME LOSE AND THE ROD PUNCTURED THE RIGHT FRONT TIRE. I OWN A SECOND CROWN VICTORIA LX, VIN [XXX]. I HAVE WRITTEN FORD CONCERNING THE NEED TO HAVE A SIMILAR REPAIR MADE ON THIS CAR, BUT THEY HAVE NOT RESPONDED IN THE PAST MONTH. I WOULD LIKE TO BRING THESE TWO PROBLEMS TO YOUR ATTENTION, AND ASK FOR ANY ADVICE OR DIRECTION YOU MAY HAVE TO OFFER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING THE EMERGENCY BRAKE PAD FLEW OFF, LODGING ITSELF INTO THE RIGHT REAR BRAKING SYSTEM , CAUSING THE REAR BRAKES TO LOCK UP. CONSUMER GOT INTO AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK *ML

WHEN DRIVING AT HIGH SPEED VEHICLE VIBRATES, AND MOVES FROM SIDE TO SIDE. CONSUMER BROUGHT VEHICLE TO REPAIR SHOP TWICE FOR SERVICE, BUT DEALER CAN'T DETERMINE THE PROBLEM. *AK