2020 FORD EDGE Complaints

View complaints related to 2020 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD EDGE
    - FORT COVINGTON, NY

    BUCKLED THE CENTER REAR BELT INTO THE RECEIVER BUCKLE OF THE RIGHT SIDE IT WOULD NOT UNBUCKLE . THE MALE BUCKLES ARE THE SAME ON THE LEFT AND CENTER THE ONE ON THE RIGHT IS DIFFERENT. THE RIGHT MALE BUCKLE WILL NOT FIT THE CENTER FEMALE RECEIVER BUT THE CENTER MALE BUCKLE WILL GO IN THE RIGHT FEMALE RECEIVER, BUT YOU WILL NOT BE ABLE TO RELEASE IT. THE ONLY WAY TO GET THE PERSON (SCARED, SCREAMING,CHILD) OUT WAS TO CUT THE BELT. THIS WOULD BE VERY UNSAFE IN THE CASE OF A CRASH.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Live Oak , TX

    Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Bellevue, WA

    Driving on freeway within a minute of getting onto the freeway my check engine light came on, followed by engine coolant over heating light (first time it has turned on ever) and I lost almost full control on the freeway. I had to pull over to turn the car off. Waited 10 mins turned it back on could drive for a short distance again. I had to do this at least 10 times until I could get to an exit. This was while freeway traffic sped past me and I didn't always have a side to drive on. I was extremely scared and didn't have the ability to do anything about it. My car is a 2020 with only 2700 miles on it. This is not okay. I had my car towed to the dealership we bought it at and they are going to check it tomorrow, however my life was at risk being on the freeway with virtually no gas power to my car. I don't just want my engine replaced for a brand new car I want a new car. This is not ok.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - FAYETTEVILLE, WV

    On multiple occasions over the past year of owning the vehicle the liftgate has not functioned properly. In one instance it failed to open with any attempt (remote, dash button, liftgate button) - we could not get it to open and had to leave it at dealership to be repaired. Since then, there have been 3-4 other times when it won't close and latch properly despite there being nothing in the way. It will lower, start to latch, then release itself and reopen. On those occasions, it can take up to 20 attempts to get it to close, latch, and remain closed. I have taken it twice to be looked at, but the dealership can't get it to replicate the malfunction and therefore have been unable to repair it.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Fullerton, CA

    The contact owns a 2020 Ford Edge. The contact stated while driving 60 mph, the sun roof exploded causing glass shards to fall onto the contact. The contact did not sustain any injuries. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer but has yet to be diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to consumer affairs. The failure mileage was approximately 2,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD EDGE
    - Port Jervis, NY

    2020 Ford Edge. Consumer writes in regard to rear reflector assembly. Consumer stated that the rear reflectors collect condensation. THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, DID NOT OFFER ANY ASSISTANCE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD EDGE
    - ROCKLEDGE, FL

    I AM LEASING THE VEHICLE AND HAD IT FOR 6 MONTHS. WHEN PARKED AND LOADING GROCERIES INTO THE REAR, THE LIFTGATE HAS COME DOWN ON MY HEAD AND BACK AT LEAST 5 TIMES ON ITS OWN. THERE IS A SENSOR THAT IS UNDER THE CAR AND ACTIVATES WHEN YOUR FEET ARE UNDER IT. FAULTY DESIGN. YOU CANNOT LOAD THE BACK WITHOUT THIS LIFTGATE COMING DOWN ON YOU. I HAVE BEEN HURT AND SUFFERED HEADACHES AFTER GETTING HIT WITH THE LIFTGATE. I HAVE CONTACTED FORD AND HAVE AN OPEN CASE WITH THEM ADDRESSING THIS ISSUE. I RESEARCHED THIS ISSUE AND IT SEEMS THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - SEBRING, FL

    2020 FORD EDGE. CONSUMER STATED THAT THE VEHICLE JERKS AT LOW SPEEDS. *LD THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE NEEDED TO LEARN THE CONSUMER'S WAY OF DRIVING. THE CONSUMER STATED AFTER DRIVING 1400 MILES THE VEHICLE STILL JERKS. THE CONSUMER STATED THE JERKING AGGRAVATES AN OLD UNRELATED NECK INJURY. THE CONSUMER STATED THE ENGINE SHUTS OFF WHILE STOPPED AT A LIGHT OR STOP SIGN. THE MANUFACTURER WAS NOTIFIED. *JS

    Source: CONSUMER LETTER
  • 2020 FORD EDGE
    - NIXA, MO

    WHILE IN MOTION WITH NO ROAD TRAFFIC AHEAD OF VEHICLE CRASH DETECTOR ENGAGES, OCCURRED ON HIGHWAY STRAIGHTAWAY. WHILE IN MOTION LANE ASSIST MADE A HARD PULL TO THE RIGHT, DRIVER OVERCORRECTED TO THE LEFT RESULTING IN COLLISION, OCCURRED ON HIGHWAY STRAIGHTAWAY.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - GAINESVILLE, GA

    I WAS DRIVING IN STOP AND GO TRAFFIC FOR SEVERAL MINUTES. WHEN WE WOULD MOVE FORWARD IT WOULD ONLY BE FOR 1 CAR LENGTH. I STOPPED, AND WHEN THE ENGINE TURNED BACK ON FROM THE AUTO START/STOP, THE CAR LURCHED FORWARD AND HIT THE CAR IN FRONT OF ME. I STILL HAD MY FOOT ON THE BREAK. AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BECAUSE I HAD MY FOOT ON THE BREAK. I HAVE SEEN 2 OTHER COMPLAINTS SIMILAR TO MINE, HOWEVER, THEY DID NOT RESULT IN AN ACCIDENT.

    Source: NHTSA WEB SITE