2020 FORD EDGE Complaints

View complaints related to 2020 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD EDGE
    - Whiteville, NC

    rear camera keeps going blue and then will go out. But it will come back for a day or so and then go out again. I know this is a known problem on these vehicles and I need mine fixed. As well as the purge valve that has also been a known issue as well

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Bella Vista , AR

    This is my wife’s car, I have already had to replace the evap hoses on this car twice due to faulty motor craft purge valves. I also replaced the charcoal canister before the second time I replaced the evap hoses so somewhere in the system there is a faulty part. Now at 80,000 miles my wife’s car is experiencing what many others are calling “shuddering”. How am I supposed to get anywhere in life when I just paid this car off and now I need a new transmission after I have done all services as specified by manufacturer.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Hutchinson, KS

    At low speeds 20-40 car shifts with a shudder. TSB 21-2389 was issued by Ford which describes problem I am experiencing. Took car to Ford and paid them to complete procedure per TSB. This did not correct problem and after reviewing other Ford Owners it appears or I expect my Torque Converter and/or transmission has gone bad.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Rio, IL

    Car wouldn't shift into another gear without jerking/popping. It stutters at low speed and we told it's the transmission. I've done research and several people have had same issue.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - east norriton, PA

    Ford has issues a Technical Service Bulletin for a transmission Shudder on the 8 spd automatic transmission. They know there is an issue for this transmission, now they want me to pay $8,000 dollars to have it fixed.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Powell, OH

    My 2020 Ford Edge SEL, has started to do harsh shifting, shuddering, and some hesitation. I have kept up on the maintenance. I have had the transmission fluid drained and replaced already. My car is available for inspection if requested. An independent shop has confirmed the issue. I was informed that the torque convertor might need replaced. It has not been inspected by anyone else, except what is done when getting an oil change at the dealership. No lights came on and I did not receive any warnings. This originally started in December.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Westmoreland, TN

    Ford states torque converter issue causing shutter when shifting, similar to other vehicles of this year,make,model but ours is not under a recall. Significant shuttering when in low gears and low speeds.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Portage, IN

    I was driving on the highway with my husband and our dog when out of nowhere the panoramic sunroof exploded. We were traveling home and could have been in an accident when it occurred because it sounded like a gunshot hit the car. If we had not been calm during the incident, not only our lives but the lives of everyone around us could have been affected. There were no warnings about this and when we purchased the vehicle in 2023 the dealership didn’t even say anything about a possiblity of this happening. I did research after it happened to make sure there wasn’t a recall we missed and I came across lawsuits because of this.

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Shelbyville, KY

    Engine died in parking lot, no dashboard lights, smelled sweet, white smoke, dealer said coolant intrusion and engine needs to be replaced

    Source: NHTSA WEB SITE
  • 2020 FORD EDGE
    - Liberty, MO

    The contact owns a 2020 FORD Edge. The contact stated while operating the vehicle at an undisclosed speed, The vehicle is jerking constantly once a curtain speed is reached. The contact referenced NHTSA ID Number: 20V550000 (POWER TRAIN) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 138,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE